Shelbyville Chrysler Products

The best experience I've ever had buying a new car I want to especially thank Wan for being so helpful ,and taking such great care of us, also everyone that was there today, you all made buying my new I want to especially thank Wan for being so helpful ,and taking such great care of us, also everyone that was there today, you all made buying my new car a great experience! I have to say not once did I feel hounded or pressured into making a purchase that I was unsure about,as I have many other times at other dealerships.I am completely satisfied with my purchase and with the top notch service all of you gave me today! Thank you all so much. Tracy Ricketts More

LIED stay away FAR AWAY well let me start with saying i have owned dodge trucks ever since i could drive and i finally decided too buy a new one . and so i started shoppign o well let me start with saying i have owned dodge trucks ever since i could drive and i finally decided too buy a new one . and so i started shoppign on the internet and there prices looked good so i drove 2.5 hours too look at a white truck . now here is were it starts getting unhonest on there part . when looking at the truck i told the salesman WAN that one thing i liked about them was the gps they had which i later found out mine didnt have that option i could have added it for a extra 600 dollars but that wasnt told too me upfront so we drove the truck and i loved the way it drove . so i decided lets see what my trade in was worth and what the payment would be ect ect ect . so WAN pulls at a white paper and asked for all my info including my ssi number and he said sign here too basicly say you will buy if approved . which i knew i would get approved and knew i would buy . so i was approved and we went back and forth on price till we agreed on price so the sent it too finance guy and sent truck too back too get cleaned detailed and filled the tank so mean time . me and the wife went looking around the lot cause were going too be buying her a new suv or crossover by first of the year so we seen a BEAUTIFUL blue truck and we asked WAN if we could do something with the blue insteed of the white and hes said no it was too late ( which i assumed it was cause i signed the white paper ) later i found out as long as i hadnt signed the actual contract i wasnt bound too the white one . and WAN knew this . so i complained to owner and he put me off to a manager and they said come in lets work it out soooooo i drove another 2.5 hours and spent all day to basicly try and charge me a 3xtra 12k for a blue truck that didnt even have all the options my white one did . so be CAREFUL i would recomend buying elsewhere i know i will be and so will my family and i will be making a complaint against them too Chrysler Ram. More

Excellent customer service , made sure to put you in a vehicle that you were looking for , or something even better than what you expected to leave off with customer service , made sure to put you in a vehicle that you were looking for , or something even better than what you expected to leave off with More

Easy! WAN was a huge help! We drove over 2 hours to this dealership because it was the closest that had what we wanted. He listened to what we wanted and he WAN was a huge help! We drove over 2 hours to this dealership because it was the closest that had what we wanted. He listened to what we wanted and helped make our experience quick and painless. We will definitely recommend him and this dealership to our friends and family who live in the area. More

My stress reliever Bought a brand new car from them got into a head on collision a month after was not my fault other car didn't have insirance I had gap insurance and t Bought a brand new car from them got into a head on collision a month after was not my fault other car didn't have insirance I had gap insurance and they didn't want to pay my car off since it was a total loss and that's what fap insurance is for so the car lot manager and my sales man kace page stayed on top of it got it paid off and into another brand new vehicle within a day it got paid :) they are awesome and stays on everything for you More

Very easy, and very satisfied Kayce, my salesman helped me out tremendously.. very professional. I advised him what I wanted, and needed, and he delivered.. I'm very happy with my Kayce, my salesman helped me out tremendously.. very professional. I advised him what I wanted, and needed, and he delivered.. I'm very happy with my purchase. More

Great Place to Buy a Vehicle I've happily dealt with this dealership for over 20 years. They have always taken time to listen to my needs and invariably suggest ideas to help me m I've happily dealt with this dealership for over 20 years. They have always taken time to listen to my needs and invariably suggest ideas to help me make a decision. They treat me as a friend, and I always feel I have been treated fairly. Great people to work with!! More

The Best Dealership I've Ever Been In I've been buying vehicles from this dealership for 24 years (since they opened) and have found they ALWAYS go to bat for me. Any problems are addre I've been buying vehicles from this dealership for 24 years (since they opened) and have found they ALWAYS go to bat for me. Any problems are addressed and resolved immediately and the service department always does more than I expected. I can find no reason to go elsewhere. More

Best experience I went to the dealer with zero hope knowing I wouldn’t get a car but the salesman named wan made it possible for me to get my first car! Ask for wan a I went to the dealer with zero hope knowing I wouldn’t get a car but the salesman named wan made it possible for me to get my first car! Ask for wan and he will certainly help you get a car in no time. Thank You! More

100% Satisifed I would recommend this dealership 100 times over. Friendly service & our sales agents were great to work with. Jonathan & Emily is who my husband and I would recommend this dealership 100 times over. Friendly service & our sales agents were great to work with. Jonathan & Emily is who my husband and I worked with during the whole process. They got us into our dream truck, literally. I'm still ecstatic over the whole experience! More