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Shelbyville Chrysler Products

Shelbyville, KY

3.6
243 Reviews

2121 Midland Trail

Shelbyville, KY

40065

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Showing 243 reviews

June 19, 2018

it was supposed to be just s lil color change I just wanted to upgrade used for used. After explaining the rebates, vehicle coverage, and how loans work, I was easier to go into a new car than ano More

by Jeep renegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wan Abdul-Ahad
Jul 02, 2018 -

Shelbyville Chrysler Products responded

We are happy to heat that you had a wonderful experience! Wan is Great! And we are happy that you love your NEW Renegade!

June 19, 2018

Great guy to deal with!! We bought a Ram 2500 and Frank worked with us and got the exact truck that we wanted he went above and beyond what I have ever witnessed in a salesman More

by Cummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ford
June 18, 2018

Purchased Used 2017 Wrangler One the best experiences I've ever had at a dealer. All the staff was very helpful and courteous. Talked through all questions I had were very knowled More

by JCA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Alcorn, Domonie Cochran
June 18, 2018

Good experience Looking online, we found the Tundra we were looking for at a good price at this Dealer. Engine light was on, but problem was fixed with a new sensor. More

by RickB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Whitfill
Jul 02, 2018 -

Shelbyville Chrysler Products responded

Thank you for your Review Rick! We love happy customers! And appreciate the feed back!

June 16, 2018

Smurf hands down! Smurf did a great job!! So many dealerships told me no but smurf went above and beyond to make everything work! If anyone is looking for a vehicle don More

by Jones1992!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Smurf" Beckley
June 11, 2018

Shelbyville Chrysler Products and to Domonie Cochran !! i would tell any and everybody to go there they try so hard for you and respect you thank you all big shout out to Dominie Cochran thank you your awes More

by lockman69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
to the ones who hellped us thank you for you kindness, Domonie Cochran
June 09, 2018

Low expectations, highly impressed From the moment we stepped onto this car lot we were impressed. Yes, we were met and greeted immediately but no we were not pressured or hounded. Le More

by Sylviabartley0709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Throne
June 04, 2018

Best experience ever with a car dealership Frank Ford and his team at Chrysler Dodge did exactly as they promised. I told them what I wanted and they DELIVERED!!! Great job.!!!!!! I have dealt More

by Tony S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ford
June 02, 2018

Enjoyable Experience Just bought a 19 Jeep Cherokee. I love it and my sales rep Frank Ford at Shelbyville Jeep Chrysler did a great job. Frank made the process easy and so More

by Danderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keller , Frank Ford
May 30, 2018

Buyer Beware Awful Customer Service. The friendliness is in place prior to the sale, but if you have a problem they get ugly & not at all helpful. More

by RAP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Brown, Frank Ford, Wan Abdul-Ahad
Jul 02, 2018 -

Shelbyville Chrysler Products responded

I am sorry to hear that you had a less than stellar experience with us during your visit. I would love to hear about your experience and see what we can do to make it better. Please call us at 502-633-7380 and ask to speak to a manager so we can help resolve your issue.

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