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Sheehy VW Springfield

Springfield, VA

3.5
378 Reviews

6601 Backlick Road

Springfield, VA

22150

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Showing 378 reviews

November 19, 2014

great customer service I purchased a vehicle from sheehy. I worked with Richard who was very professional, friendly & a man of integrity. He was flexible & worked out a grea More

by moss1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Cypress
Nov 19, 2014 -

Sheehy VW Springfield responded

Thank you for the 5-star review and kind words about Richard's hard work and professionalism! I will be sure to pass along the compliments to him and the rest of our team. We hope to see you again!

November 06, 2014

Easy, fast, pleasant purchase experience. They were willing to work with me over the phone (I'm not local to the springfield area), Everyone that I encountered was professional, prompt, and t More

by cyril279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wicker, Paul Wicker
Nov 06, 2014 -

Sheehy VW Springfield responded

Thank you for taking the time to write a review about your recent visit to our dealership. We use these reviews as a source of what we are doing well and what could still use some improvement. It is great to hear that Paul was able to help you over the phone to help you and I'm sorry to hear that our parts department could not find the part you were looking for. We appreciate your business and will certainly take your feedback into consideration in improving our services.

October 31, 2014

thanks sheehy vw I knew exactly what I wanted to buy a Golf TDI with a automatic transmission. I had an appointment with a sales person Bridget. She was nice and easy More

by fred oduro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget
Nov 03, 2014 -

Sheehy VW Springfield responded

Fred, thank you posting such a great review! I am happy to learn that Bridget was able to help you test drive a few of our vehicles and make your customer enjoyable. Thank you for your business and enjoy your new Golf TDI!

October 31, 2014

Pleasant experience Great experience and great people. Naim was busy with another customer but I had the pleasure to been helped by Bridget. She was so helpful and kind t More

by Tibo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget Achie, Naim Bryant
Nov 03, 2014 -

Sheehy VW Springfield responded

Thank you bestowing us a five-star rating! I am happy to hear that Bridget was helpful and able to make your experience enjoyable. Thank you for your business and we hope to see you again!

October 29, 2014

Thanks, Sheehy VW! Glad for a chance to rate this dealership. After an accident totaled our car, we had to make a quick purchase. With a handful of very unfulfilling More

by jimstudio54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach McGinness
Oct 30, 2014 -

Sheehy VW Springfield responded

Thank you so much for the five stars, Jim! We want our customers to feel comfortable at our dealership and that means having knowledgeable team members and a no-pressure atmosphere. We are pleased to learn that Zach was helpful in answering your questions and didn't pressure you into any purchase. Zach is a hard worker who is really looking out for our customers' best interests and wants to find them exactly what they are looking for. We appreciate your feedback and we hope you enjoy your new Passat. Please don't hesitate to call us with any further questions that may arise!

October 26, 2014

I don't write reviews, but they deserve the praise in public I knew exactly what I wanted: 2015 Tornado Red Volkswagen GTI Autobahn with a manual transmission. They had my car. Then, they were total rock star More

by rdgpjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naim Bryant; Mitch Monroe; Shanice Rosatrott, Ben Ong
Oct 27, 2014 -

Sheehy VW Springfield responded

Thank you for honoring us with a five-star review! I am glad to read your thoughtful remarks about Shanice, Mitch and Ben, I will make sure to pass it along to them and the rest of our staff here at Sheehy VW of Springfield. Thank you for your business and we hope to see you soon!

October 15, 2014

Good Purchace Experiece The sales person is very effcient, Courtious and reasonable. the total time we stay the dealership is about 1 hour. Thank you Mohamud Ali moallin More

by heather710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamud Moallin
Oct 20, 2014 -

Sheehy VW Springfield responded

Hi Heather, Thank you for writing this 5-star review and visiting Sheehy VW. We also appreciate your kind words about our staff. We're lucky to have them. Because we understand that the car-purchasing experience can be overwhelming and time-consuming, we strive to provide friendly and helpful service to ensure that customers have enjoyable experiences. We're pleased to hear that your visit aligned with our goal. Please feel free to visit again if more automotive needs arise!

September 21, 2014

Came in for routine service and left with a new car I had been thinking about getting a new car for a few months, but didn't think I could swing it it. I looked at the 2015s in the showroom while my fa More

by Klamelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal, Cee Phisundalak, Sal Cirillo
Sep 22, 2014 -

Sheehy VW Springfield responded

Klamelle, thank you for your kind words about Sal, we will be sure to pass it along to him. I'm sorry to hear that we made you feel invisible at times, I can assure you that this is not the norm as we try to make every customer who walks through our doors feel comfortable and, above all, welcome. Nonetheless, I'm glad to hear that we were able to fit you with a new car. Thank you for your business and enjoy your new 2015 Passat!!

September 15, 2014

Sheehy VW Springfield has the best costumer service If you want to buy a car go for Sheehy VW Springiled. It has a great costumer service, sales consultants are very honest and straighforward. They don' More

by laura.barbier.33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Reber
Sep 19, 2014 -

Sheehy VW Springfield responded

Thank you so much for posting this honest review. We appreciate you taking the time to fill it all out. We always enjoy hearing the opinions of all of our customers so that we are able to improve in the future! Thanks for doing business with us and we hope to see you soon!

September 09, 2014

Ben Ong is the greatest service advisor ever! Ben Ong is the only reason I bring my car here. I have been working with Ben with my 2002 VW Cabrio now for almost 10 years and his honesty and level More

by Whtetrsh50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ong
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