
Sheehy VW Springfield
Springfield, VA
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Great experience from Charles King Had a great experience buying a car this weekend. Charlies King met us when we walked in and was extremely helpful getting us in a car that day. He kn Had a great experience buying a car this weekend. Charlies King met us when we walked in and was extremely helpful getting us in a car that day. He knows his stuff and was very professional and not pushy. More
Great deal with Sal Cirillo We had a great experience buying a Golf Alltrack from Sal Cirillo. Sal helped us find the perfect car and happily arranged to trade for it---even tho We had a great experience buying a Golf Alltrack from Sal Cirillo. Sal helped us find the perfect car and happily arranged to trade for it---even though it was located at a dealer four hundred miles away. Sal worked with us to come to a fair price and went the extra mile to deliver the car on his day off a couple of days before the holiday. We recommend Sal and Sheehy. More
Stress free used car buying Bought a used car, no stress and hassel free. Would highly recommend especially if you have budget concerns. We came in with a few options in mind and Bought a used car, no stress and hassel free. Would highly recommend especially if you have budget concerns. We came in with a few options in mind and left with a car that far surpassed what we initially were looking at. More
Alltrack customer Great experience with my sales person Scott O'Brian would recommend him and Sheehy, was able to answer all my questions and had the car I was at first Great experience with my sales person Scott O'Brian would recommend him and Sheehy, was able to answer all my questions and had the car I was at first interested in warmed up and ready for me when I got there for my appointment More
Car Buying Made Easy If you are looking to buy a VW, Sal Cirillo is the person to work with. He is awesome! He listens, works with you and is very informative. Plus ther If you are looking to buy a VW, Sal Cirillo is the person to work with. He is awesome! He listens, works with you and is very informative. Plus there is no pressure. I purchased my VW in under 30 minutes and love my new car. What a great experience. More
Courteous, responsive, professional deal I used USAA's buying service to provide me with several dealers. I received short blunt calls from all of them except Scott. Scott thanked me for my i I used USAA's buying service to provide me with several dealers. I received short blunt calls from all of them except Scott. Scott thanked me for my interest and was very courteous in his voice message (it's a little thing but it was refreshing in an industry that usually feels like you're herded cattle). After collecting quotes from the other dealerships, I came to Scott (who was quite responsive through the entire process) with the lowest offer, and he and his manager were able to beat it. High marks on customer service and price. Can't beat that. We'll definitely be letting Sheehy take first crack at our next vehicle purchase. More
Second time buying with them 👍 My first experience buying a car at this dealership was 2 years ago and I had such a pleasant experience I decided to buy from them again. I'm not eas My first experience buying a car at this dealership was 2 years ago and I had such a pleasant experience I decided to buy from them again. I'm not easily impressed and I'm definitely not the easiest customer to deal with. I take my time exploring my options, I change my mind every other day and I like having the fine print explained to me in detail. That being said, it takes a special salesperson and dealership to gain my business and trust. From the moment I walked into the dealership, Emmanuel Singletary took care and spent many hours/days helping me find the right vehicle, the right price and in the most professional manner. He was sincere, patient, knowledgeable, easy to reach and prompt in responding...But most importantly...Pesonable. John Mercer the General Sales Manager doesn't hide in an office, he's on the floor helping the sales managers get the best deal and chatting with customers. It was truly a pleasure doing business with them. Kelly in the finance dept offered excellent financing advice whether I took the deal or not. Everyone is top notch. I will continue doing business with them for years to come. More
Excellent buying experience from beginning to end Sheehy Volkswagen has a great inventory of Volkswagens. They offer a chat with their website, that helped me answer questions, and quickly got me con Sheehy Volkswagen has a great inventory of Volkswagens. They offer a chat with their website, that helped me answer questions, and quickly got me connected with my sales person, Charles King. Charles was knowledgeable with the model I was looking for, the Jetta GLI, and was able to help me with the car that I ultimately ended up purchasing. Charles communicated well, was able to provide me regular updates, answer all my questions, and returned my calls quickly. I drove over 3 hours away each way, from Coastal Virginia, to purchase my car, passing a number of other VW dealerships, and it was well worth it!! I already has a great rate from my bank, but to my surprise, the finance department was able to beat that rate. Again, excellent experience from beginning to end!! I would highly recommend Sheehy VW!! More
Outstanding Customer Service I was a very loyal Alexandria VW customer for 20 years. I took my car in for 90k mile service. The service person took my car keys and without lookin I was a very loyal Alexandria VW customer for 20 years. I took my car in for 90k mile service. The service person took my car keys and without looking at my car I was told what it needed. I said just do the service which I was quoted 3 very different prices. When I picked up the car I drove directly to Sheehy Volkswagen and ran into my favorite long time service person Jonah Kabazzi, that smile and a don't worry Beverley we will take care of you. He called me promised and told me all I needed is a front end alignment. He also kept the car to make sure it was driving well and cleaned all the spilled oil under my car. When I tell you I am so excited about my new dealership and the amazing team that works a Sheehy. I will be purchasing my next Volkswagen from this dealership. The waiting area is welcoming the, the van driver was friendly and very cautious. More
Excellent Dealership and Sales staff I was able to do everything and have all questions answered via text message and email. Flew into the local airport, was picked up by the sales person I was able to do everything and have all questions answered via text message and email. Flew into the local airport, was picked up by the sales person,Scott O'Brien, and it was a very easy process. Next time I buy a new car, I will be traveling again, I live 750mi away and had to drive 12hr to get home. Totally worth it. More