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Sheehy VW Springfield
Springfield, VA
373 Reviews
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Showing 373 reviews
May 15, 2017
Highly Recommend!!! Ron Sowell at Sheehy in Springfield, VA provided us with the excellent service that we were looking for, the right car with a smooth relaxed buying e Ron Sowell at Sheehy in Springfield, VA provided us with the excellent service that we were looking for, the right car with a smooth relaxed buying experience! Ron made himself available to our schedule and made our car buying experience a successful one! Based on our experience, we highly recommend this dealership! More
by ValJohn
Employees Worked With
Ron Sowell
May 12, 2017
Amazing buying experience. I just purchased a Golf GTI Sport from Sheehy Volkswagen and could not compliment the service and sale representatives enough! I particularly worked w I just purchased a Golf GTI Sport from Sheehy Volkswagen and could not compliment the service and sale representatives enough! I particularly worked with Ron and compared to other dealers I was looking at his service was second to none. I actually made a four hour drive specifically to purchase my new vehicle from this particular dealership. Again, overall fantastic buying experience and I would recommend anyone to this dealership. More
by shanem4
Employees Worked With
John Mercer, Ron Sowell
May 05, 2017
Great service by Ron The sales person I dealt with was very friendly, treaded me with respect and made sure that what I told him was important to me was addressed. I can n The sales person I dealt with was very friendly, treaded me with respect and made sure that what I told him was important to me was addressed. I can not ask for more. But he gave more, he made sure that I got a couple of extra things that I had not considered. Thank you, Ron!!!!!!!!!!!!! More
by ECoff
Employees Worked With
Ron Sowell
April 30, 2017
!!SCAMMED! FRIENDLY FACED LIARS! REAL CUSTOMER REVIEW!!!!!!! 1) Exactly a year ago I had been looking for a car desperately but being new to the car buying business I completely fell for their sales pitch and a 1) Exactly a year ago I had been looking for a car desperately but being new to the car buying business I completely fell for their sales pitch and a disastrous deal! The employees that participated in scamming my 21,500 DOLLARS IN CASH are Paul Wicker and Sal Cirillo. (THEY LIED TO ME ABOUT THE FIRST 10,000TH MILE SERVICE BEING FREE!!! SO IN ESSENCE: YES YOU READ IT RIGHT $21,500 IN CASH FOR A 2016 JETTA WITH ABSOLUTELY NO PACKAGES OR WARRANTIES!!! (I'm livid everytime I go online and see 2017 Jettas going for around $13k when I paid $21.5k grand in cash for going for the same car just a year before. (YES SO THEY MADE ABOUT $8-9K of pure profit from me!) 2) That day I made the mistake of walking into this dealership, when I walked in Paul Wicker paraded and saluted how the heiress (Kathleen Sheehy) to the Sheehy mass fortune of at least 24 dealerships worked at this VW Springfield location because it is the best dealership of the entire company and that they will give me the best offer that I would find anywhere. ("Trust" is something you should never do with car dealerships especially the SHEEHY DEALERSHIPS!!!) 3) Little did I know I would lose my parent's saving who had been working hard for many years just to save up this much money, I get that to this company it is chump change but to our family it is a fortune. But all of it was lost for a cheap car (or hunk of metal I should say) that is actually sold for about $8-9K less than the price that my family paid for. (ABSOLUTE SCAM) 4) SO LET ME GET TO HOW THE "DEAL" (SCAM in my words) went down. After fangirling Kathleen Sheehy for about half an hour, PAUL WICKER told me "Oh let me find you the best deal my man, trust me I got you!". So he starts telling about how great the Jetta is and that he has one himself! (Most common lie told) and so on he rants about how he thinks about trading in his car everyday but by lunchtime, he realizes how much he loves his car and the lumbar support for his back and etc. (BTW THESE ARE HIS EXACT WORDS!!! ALSO HE WILL GIVE YOU THE RUN AROUND ABOUT QUESTIONS AND CONCERNS AFTER THE PURCHASE, TO BE EXACT HE'S AVOIDING ME OVER EMAIL ABOUT THE FIRST 10,000 MILE SERVICE COMPLAINT AT THIS VERY MOMENT!!!) 5) After checking out the car which LOOKED GOOD but HAD DEFECTS (I'll explain in a moment) they brought my parents and I into the "situation room" or Sal Cirillo's office which I assume is where all the deals go down. WIthin this room they bring in 2-3 people (one of them Kathleen Sheehy) whom they're parading and saluting just like Paul did Kathleen, how these people are the MANAGERS of this buffoonery and that buffoonery. With them surrounding my family, we start the "deal" (SCAM in my words) thus the process begins with Sal Cirillo showing off his ring to us and how big it is and how it's suppose to represent how wealthy and successful he is (YES HE ACTUALLY DID THIS) then they proceeded with the legal sales procedure which is basically when they bumrush you and say "sign here, sign here also, sign there, just sign" after hastening us through these pages of signatures, I see the greedy grin on Sal Cirillo's face as he counted away at $21,500 IN CASH by licking his finger and counting through the money (FACE OF PURE GREED) then another "manager" in the room counts the money again and puts it in a yellow document folder and seals it and then puts it a safe right in front of us! That's when Paul walks in with the same greedy grin and tells us your car is outside and he literally says "Enjoy your new car, call me anytime!" (another lie) and as soon as he hands me the keys to the car he literally is skipping away with a laughter on his face! 6) SURPRISE: MY MISFORTUNES DIDN'T END THERE! (SIDE NOTE, I'M A VERY SAFE AND DEFENSIVE DRIVER, I NEVER SPEED NOR DRIVE CARELESSLY) About two months after purchasing this "brand new car" I'm driving down 395 to my friend's wedding in North Carolina, SUDDENLY MY CAR STARTS MAKING TERRIBLE NOISES AND IT STARTS STALLING (The only comparison that I can make is from the Fast and Furious movies when the cops shoot the car with those electricity disabling claw guns!) LITERALLY EVERYTHING ON ALL THE SCREENS AND MY GPS BEGIN TO GO STATIC! ALSO I LOSE CONTROL OF THE STEERING WHEEL, ALL MY TIRES BEGAN TO FEEL AS IF I WAS SPEEDING OVER SPEED BUMPS!!! (My girlfriend and I could have literally died!!!) LUCKILY WITHOUT CRASHING I PULL OVER TO THE SIDE OF THE HIGHWAY WHEN A VDOT WORKER COMES TO MY AID, HE TELLS ME "I bet you got a lemon from the dealership, go and hold those scammers accountable for what they sold you!" So I literally drive 20 mph on 395 backtracking towards the VW Sheehy Springfield dealership while calling Ben Ong the service advisor (BTW THE ONLY POSITIVE PERSON/PART OF THIS DEALERSHIP, also this is how you know I'm not lying at all because there was a positive among this disaster storm) on the phone, I finally slowly but surely roll on over to the dealership, we walk into the service center absolutely LIVID, yelling and cursing about the car and how we almost lost our lives, that's when Ben Ong patiently and understandingly calmed us down and offered us a loaner car even if it meant going out of state with the vehicle, with our buddy's wedding the next day it was the only option. So we attended our friend's wedding over the weekend and came back to the dealership the following week! Ben Ong being a dependable and honest worker informs us that 4 SPARK PLUGS HAD GIVEN OUT AT THE SAME TIME!!! MORAL OF STORY (OR MY REAL LIFE EXPERIENCE) IS THAT DON'T TRUST SHEEHY SALESMAN AND MANAGERS EVER, THEY'RE ONLY THERE TO MAKE PROFIT AND SOLELY THAT!!! ALSO PLEASE DON'T PUT YOUR LIFE AT RISK BUYING THEIR CARS (AKA TICKING TIME BOMBS) I COULD WRITE FURTHER IN DETAIL ABOUT THE WORST BUSINESS DEAL/EXPERIENCE IF ANYONE IS CONCERNED OR INTERESTED. --- aside from this terrible experience, I would like to give a shout out to BEN ONG for being an excellent service advisor but I would also like to tell him that A BETTER COMPANY DESERVES YOUR LOYALTY AND HARD WORK!!! SINCERELY, TEMUUJIN G. (I CAN LEAVE MY NAME BECAUSE, THIS IS THE 100% TRUTH AND I STAND BEHIND EVERY SINGLE WORD AS BEING THE TRUTH AND ONLY THAT!) More
by Temuujin G
Employees Worked With
Ben Ong, Paul Wicker, Sal Cirillo
April 30, 2017
Go with Ron Ron was super easy to work with, absolutely no pressure. He was very patient when I wanted to test drive a gazillion cars and he knows VWs. I felt tha Ron was super easy to work with, absolutely no pressure. He was very patient when I wanted to test drive a gazillion cars and he knows VWs. I felt that Ron was really interested in getting me the car I wanted, the one that best suited my needs. More
by Jetta2017SEL
Employees Worked With
Ron Sowell
April 30, 2017
Wonderful experience with Riyad Mejri Riyad Mejri was the perfect person to work with to getbky VW GTI. After going to 4 other dealers and being talked down to and not wanting to work with Riyad Mejri was the perfect person to work with to getbky VW GTI. After going to 4 other dealers and being talked down to and not wanting to work with them. I was so glad to work with someone who I felt would not only try to get my business, but would keep it. I'm so excited to drive my new car, but even more so, to know that I have back up even after I drive the car off th lot. More
by Amybenavides
Employees Worked With
Riyad Mijeri
April 30, 2017
Exceptional service! Thank you Ron Sowell! I was searching for a new Golf GTI and had the pleasure of dealing with with Ron. I found Sheehy on the internet and called to see if they had the mod I was searching for a new Golf GTI and had the pleasure of dealing with with Ron. I found Sheehy on the internet and called to see if they had the model I was looking for in stock. After confirming that they did, we were able to confirm the price and the rest was easy. I drove to Sheehy from out of state and Ron made this a very smooth and stressless process. I arrived at the dealer and in one hour I was riding away in my new GTI. Ron was very accommodating (especially as we were coming to Sheehy from the Northeast) and eager to help us and make sure that eveything was in order. Even the coffee was awesome! :) Thank you! More
by Basil GTI
Employees Worked With
Ron Sowell
April 30, 2017
Slow start strong finish We were not sure if the salesman wanted to help us since we were not buying a new car. However he turned the corner and began to demonstrate clear he We were not sure if the salesman wanted to help us since we were not buying a new car. However he turned the corner and began to demonstrate clear help after 15 minutes. He was all over it and we felt blessed by the end and drove away with the car my wife wanted. More
by HondaCRV
Employees Worked With
Sales. Rahdi
April 27, 2017
Great experience, Good dealership We were from out of state and did all negotiations over the phone with David. We were buying a new 2017 VW Jetta SE manual and David matched and beat We were from out of state and did all negotiations over the phone with David. We were buying a new 2017 VW Jetta SE manual and David matched and beat the best price we had up until then. Although the dealership fee of $699 is high (especially when buying a used car), the total price was still better than what I could find at Bob King, Alexandria VW and Ourisman. After getting the final price worksheet, we agreed upon the transaction and headed over to the dealership the following Saturday. David was very professional and the whole transaction was completed in less than 2 hours and we were off with the new car. We will certainly recommend David to anyone and everyone. It was truly very easy and a pleasant experience at a car dealership. Thanks David! More
by Ram
Employees Worked With
David Perez
April 27, 2017
Worst experience with dealership I went in to get a recall fixed on my car and when I did the first time they wanted to sit my car for days without providing a loaner. That was frustr I went in to get a recall fixed on my car and when I did the first time they wanted to sit my car for days without providing a loaner. That was frustrating so I brought it in another day when I could be without a vehicle. Then they proceeded to tell me they weren't going to fix the recall when they couldn't even pull the code. I've had two VW's and this is the final straw. VW is the worst company and I do not recommend to anyone. After this I will never go to Volkswagen again. They lost a every bit of business from me or anyone I know. More
by HenryJ
Employees Worked With
Ben Ong
