Sheehy VW Springfield
Springfield, VA
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Great experience Scott helped me with leasing my new car and I couldn't be happier. Everything was smooth and was a much better than experience I've had other places. Scott helped me with leasing my new car and I couldn't be happier. Everything was smooth and was a much better than experience I've had other places. Thanks! More
Truly Satisfied Customer I came in on the Friday before labor day and looked at some cars. I spoke with Ron Sowell and told him what I was looking for and would be back the ne I came in on the Friday before labor day and looked at some cars. I spoke with Ron Sowell and told him what I was looking for and would be back the next day. I returned on Saturday and spoke with Ron. He was personable, knowledgeable and efficient.. I got the car I wanted. There was no pressure and no going back and forth on price. He made this car experience a plus. To put the icing on the cake, Vanessa in Financing was efficient and I was not there all night long. I would definitely come back and I recommend this dealership and sales team to those searching for a car. More
Fantastic Experience First class experience in every respect. Very clearly and transparently broke down the costs, features and varying options. There was no pressure thro First class experience in every respect. Very clearly and transparently broke down the costs, features and varying options. There was no pressure throughout the process. They were very flexible and willing to work with us to ensure we got exactly what we needed. Most of all, they were very genuine and treated our family in a way that made us want to give them our business. we thoroughly enjoyed our experience with Kenneth and Ron. They were phenomenal. More
Good and Bad!! We were searching for a new VW Jetta for our son and after researching and talking to several VW dealers around Maryland and VA, we decided to stop by We were searching for a new VW Jetta for our son and after researching and talking to several VW dealers around Maryland and VA, we decided to stop by Sheehy VW which was almost 1.5 hours’ drive for us. Our Sales Consultant was Mr.De'Maryo Platt who was extremely helpful and patient during our entire car buying process and answered all our questions. It was great working with De'Maryo !!. We decided to move forward with our purchase of VW Jetta SE and were discussing if they is a way we can get a better price, talking couple of hundreds here. We were then introduced to Mr. John Mercer (General Sales Manager) who was extremely rude and discourteous. The way he came across sounded as if he does not care if you buy or not. The whole conversation with him sounded very unprofessional and disrespectful to say the least...nobody should be treated that way. Even if you can't reduce the price, there is way to express things in a respectful and courteous way. We were this close to walking out. We still ended up buying our car from them with and the only reason been De'Maryo’s remarkable service .Other than this unpleasant exchange with Mr. John Mercer, the whole car buying process was very smooth.Kudos to Mr.De'Maryo Platt for an exceptional customer service!! More
Great experience and friendly staff Our family is growing and we needed a new car. Our salesman Ray Williams was phenomenal. We were initially undecided before selecting a Golf and Ray w Our family is growing and we needed a new car. Our salesman Ray Williams was phenomenal. We were initially undecided before selecting a Golf and Ray was patient as we test drove numerious models and was extremely knowledgeable. We are beyond thrilled with our experience at Sheehy. More
Great experience! After looking around for the perfect car for about three weeks, Sheehy Volkswagen was the best decision we could have made. Our salesperson, David Per After looking around for the perfect car for about three weeks, Sheehy Volkswagen was the best decision we could have made. Our salesperson, David Perez, was a great person to work with and added to our experience. My golf turned out to be exactly what I wanted, and we were able to take advantage of a great deal. David was understanding, and even drove out to Baltimore to pick up my car since I wanted a specific color and interior! He was friendly to my family who accompanied me, and made sure to always answer my questions quickly. Our finance help from Paul also was great. Paul was understanding, and helped us decide on the best possible options for me as a first time buyer getting settled after college graduation. Sheehy is doing things right. More
Great Service and great sales here De'Maryo is the great sales who treat customer friendly. He is totally coordinate with customer's schedule which i really appreciated. I also love my De'Maryo is the great sales who treat customer friendly. He is totally coordinate with customer's schedule which i really appreciated. I also love my almost new car! More
Absolutely Ridiculous I've been trying for several days now to get a legitimate price quote from this dealership. I live out of the area but my parents live close by. With I've been trying for several days now to get a legitimate price quote from this dealership. I live out of the area but my parents live close by. With the prices they advertise online it makes the most sense to come visit my parents and leave with a car, easy enough eh? Nope. First of all when I'm not being hung up on by their phone system I am given several different prices for the same car. The online prices they advertise are not correct and do not account for the thousands (yes, thousands) of dollars in fees they add on to get the vehicle off the lot. They also take into account that you will qualify for all their incentives, which most people don't - ok another thousand or so added on the price. Still with the fees and missed incentives the prices are competitive. So before I drop a few hundred dollars on a plane ticket all I asked was for them to email me a valid price quote so that I am not wasting my time or money. Spoke with David on the phone who promised to send it email it over to me, nothing. Called back, he told me he was busy with a million things but would get it over before 9 when they close. Still nothing. I did receive an emailed with a vague list of fees from Kash and or Raymond (the email came from Kash, but was signed Raymond). I replied stating again that I would like to come in this weekend but will need a valid price quote before purchasing a plane ticket, again no response. Called first thing this morning, David wasn't there, I asked to be transferred to a manager and was hung up on. This has been beyond frustrating. I am not being treated as a number, I am being treated as if I don't exist. There are many other dealerships in VA and other close by states, it is beyond me why I have been treated this way. At this point I have absolutely nothing nice to say about Sheehy VW, I wouldn't recommend this dealership anyone. More
Great service My salesman De'Maryo was very easy going and made my first car buying experience a great one. I'm definitely recommending him to my friends and family My salesman De'Maryo was very easy going and made my first car buying experience a great one. I'm definitely recommending him to my friends and family More
Love my car! Bought a used car from Scott and love it. We talked over text and everything was ready to go when we got there. Will definitely remember them the next Bought a used car from Scott and love it. We talked over text and everything was ready to go when we got there. Will definitely remember them the next time I'm looking! More