
Sheehy VW Springfield
Springfield, VA
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Unwilling to give honest answers They may have had the lowest price for this Jetta, but I will now pay more for a better experience and honesty. Contacted this dealership yesterda They may have had the lowest price for this Jetta, but I will now pay more for a better experience and honesty. Contacted this dealership yesterday about a specific Jetta I was interested in. Had a chat online with Denise who had to request more info be sent to me. I told her I don’t give out my phone number. First thing the person who emails me asks is “what’s your number?” Same answer. I asked for total cost. Had a couple of emails with her—Trisha— and then David emails asking if a lower model would work for me. No, obviously, as I hadn’t asked about said lower model. Again requested total price and itemized list of fees, etc. Again, he asks for a phone number—why won’t you just give me what I’m asking for? Three other dealerships have! So after I mention I’m getting tired of the BS and the song and dance of “oh, it’s $19,500 but I won’t give you the actual costs of anything,” the general sales manager gets involved. Recap: going on 24 hours since my chat with Denise, still no solid information other than one number I am certain would change if they actually got me in there. More
Scott O’Brien and Sheehy gave best deal in a 200 mile radius Scott O’Brien and Sheehy gave me the best deal on a 2018 Beetle Convertible in a 200 mile radius. It was a Christmas gift for my wife and they delive Scott O’Brien and Sheehy gave me the best deal on a 2018 Beetle Convertible in a 200 mile radius. It was a Christmas gift for my wife and they delivered it the next day over 100 miles away for the amazing reveal. More
Great service and good deal I took my 2013 Passat into the dealership to get serviced and had a few questions about some of the new models. Ron came right up to me and answered m I took my 2013 Passat into the dealership to get serviced and had a few questions about some of the new models. Ron came right up to me and answered my questions which included looking at a few of the new vehicles. After some back and forth with the Manager, I drove off the lot in a new 2018. My wife is incredibly happy with her new car. Thanks Ron! I would highly recommend anyone in the northern Virginia area that is looking fo a new Volkswagen go see Ron at Sheehy. More
Thank you!!! I love my new Tiguan! Scott and Sheehy got me a great deal on my new car and worked with me to get everything done. Other dealers blew me off but not I love my new Tiguan! Scott and Sheehy got me a great deal on my new car and worked with me to get everything done. Other dealers blew me off but not Sheehy. I will definitely be back and tell everyone I know to go see them! More
Transparent, great service, no games This review is long overdue, as I bought my 2017 Golf with Sheehy VW in early October. My experience working with Ron was a memorable one, as he was h This review is long overdue, as I bought my 2017 Golf with Sheehy VW in early October. My experience working with Ron was a memorable one, as he was honest and professional from beginning to end. I had visited a few other locations before this one, but Sheehy was the only place that didn't play any games (there were many places that gave me a quote they couldn't follow up on). I was able to buy my car at a price I was very happy with and the process was quite painless and smooth-going. Ron was very personable, professional but friendly! I remember that when everything was finished, he sat in the passenger's seat and went through explaining all the functions of the car before I drove it home. He even set up the bluetooth with my phone, which I appreciated. When my license plates came in, Ron sent them to me promptly. Ron is clearly great at what he does, and I would be happy to return here to do business with him again in the future. More
Excellent experience Ron provided an excellent, swift and easy process through the purchase of our new 4runner. Ron clearly met every expectation and took the time to prov Ron provided an excellent, swift and easy process through the purchase of our new 4runner. Ron clearly met every expectation and took the time to provide the perfect customer experience. I would highly recommend Ron to anyone. Thank you Ron! More
Most Trustworthy Exceptional Car buying experience Ever! Went on Late ThanksGiving Eve to Look at the Atlas, I immediately got greeted by Charles King, Very friendly greeting, then shortly after was greeted Went on Late ThanksGiving Eve to Look at the Atlas, I immediately got greeted by Charles King, Very friendly greeting, then shortly after was greeted by the sales and finance management, all these guys made me feel right at home and set the atmosphere for a great buying experience! this was my second stop at a VW dealer, the first stop was at Alexandria VW , what a difference in customer service here!!! I have not made the purchase yet but when I do this will be the Place! Came Back On the Day after Thanksgiving and Purchased the Atlas, Made many purchases in the last 20 years at many dealerships but I have to say this was the most wonderful straightforward Purchase I have ever made, you could not ask for a more friendlier staff!! oh and their prices are amazing, they will beat anyone else!!! More
Thank you Mr. Ron! Amazing Service!! Ron, was amazing! Made my car buying experience easy and smooth from beginning to end. He was very professional, patient, polite and down to earth. T Ron, was amazing! Made my car buying experience easy and smooth from beginning to end. He was very professional, patient, polite and down to earth. Thank you Ron, for your great customer service! More
Wow!! Awesome salesman (Ron Sowell) and excellent staff I walked in knowing what I wanted to check out (GTIs). Ron greeted me and showed me what I wanted. He didn't try to sell me anything, he simply explai I walked in knowing what I wanted to check out (GTIs). Ron greeted me and showed me what I wanted. He didn't try to sell me anything, he simply explained all of the GTIs in stock and their features. We led me to the perfect road to enjoy the sporty GTI. I flipped a u-turn sooner than he expected, so we could get going on the paperwork. I greatly appreciate how he conducted our transactions. When it came to the buying process, Marina was super efficient and wonderful to work with. I would recommend this dealership to anyone considering a new or used car. Thank you!! We will be back again!! More
Great service 5 star service! Love this place. Jorge is the best, go see him if you are looking for a new vehicle. Sales manager Kash helped out as well. Thanks guy 5 star service! Love this place. Jorge is the best, go see him if you are looking for a new vehicle. Sales manager Kash helped out as well. Thanks guys!!! More