Sheehy Toyota of Timonium

My 2nd RAV4 I was dreading the process of buying another vehicle but Bill Kidd's made it easy. Ivor was great to work with - always pleasant and helpful. He was I was dreading the process of buying another vehicle but Bill Kidd's made it easy. Ivor was great to work with - always pleasant and helpful. He was patient when I first went in and then, left with the quote. A couple of days later when I made up my mind, he got the ball rolling. The day I picked up my car went very smoothly even with all the people I had to meet. Ivor finished up the experience with a great overview of the features before I got on the road. More

Could not have been a better Sales experience I spent quite a few years working at dealerships, so I was a bit concerned about my first new vehicle purchase. I was referred to Billy Gerald by a f I spent quite a few years working at dealerships, so I was a bit concerned about my first new vehicle purchase. I was referred to Billy Gerald by a family member so I went up to speak with him about what I was looking for. He was very attentive- as he actually listened to what I wanted, what I was willing to pay etc. He was constantly trying to make it work for ME- which was hugely different than what it had been like elsewhere. We quickly agreed on a price, and I came back that afternoon to pick up my new vehicle. Billy was straightforward, honest, and very nice to do business with, and I will definitely recommend him to my friends and family members who are looking for a vehicle. If people want to buy from pushy salesman who rip you off, there are tons of dealerships to go to. If you are looking for that type of place where people treat you like family then the guy to ask for is Billy. More

Great customer service all around! We went into Bill Kidd's on the recommendation of a family friend and with the intentions of purchasing a new vehicle, but weren't able to find any in We went into Bill Kidd's on the recommendation of a family friend and with the intentions of purchasing a new vehicle, but weren't able to find any in the trim packages we liked. Ivor Malin (sales) listened to our preferences and after only a short time was able to sit us in a 2010 Toyota Corolla that my daughter just loved without ever being pushy or aggressive. He let us flip-flop between features and was completely patient as we changed our "priorities" over and over. Ivor was very personable and easy to talk to which was very much appreciated considering the length of time it takes to actually purchase a vehicle. With every change or question we felt like the entire staff (sales, management, and financing) was non-judgmental and accommodating, something we've never received at other dealerships. We went in with our own financing but Ivor, Paul and a man from financing that's name escapes me (sorry) were able to work us out a great deal on our vehicle so we went with them. We definitely will be sharing our great experiences with our friends and family and will be visiting Bill Kidd's again for our future vehicles. More

Painless and informed decision! Mike Thornton made sure I had the vehicle that fit my needs. His easy going and attentive manner made the entire experience enjoyable. Ty Mike! Mike Thornton made sure I had the vehicle that fit my needs. His easy going and attentive manner made the entire experience enjoyable. Ty Mike! More

""EXCELLENT customer service Sales! Wayne Cernik was the most friendliest Sales person I know. No pressure, very pleasant, did not play games as other dealerships that we visited did!! Wayne Cernik was the most friendliest Sales person I know. No pressure, very pleasant, did not play games as other dealerships that we visited did!! Treated with respect!! Thank you Wayne! I will definitely send friends and family your way!! Our daughter loves her 2004 Honda Element!! More

Fast and easy transaction I had financing from my bank and did my research before coming to the dealer for a used car. Mike made the experience very easy, and we were able to a I had financing from my bank and did my research before coming to the dealer for a used car. Mike made the experience very easy, and we were able to agree on a fair price for the vehicle I was interested in. I was able to get financing that beat my bank's rate at the dealer and I drove the car home the same day. Other dealerships I dealt with either played too many games or took the "no-haggle" pricing to the extreme (More like "no-interest" in selling me a car). Do your research before you go to the dealer and know your options. I will consider Bill Kidd's when I purchase my next car. More

Top Notch Customer Service Sales and Services Veh Finance The Manager Tim and the car salesman, Felix are very professional and motivated in assuring the customer is fully taken care in purchasing a Toyota. The Manager Tim and the car salesman, Felix are very professional and motivated in assuring the customer is fully taken care in purchasing a Toyota. An exceptional Finance Manager provide top notch to me and my wife and finally the lady the ask about paint protection and Lojack theft protection, she was very instrumental, professional and knowledgeable please consider promoting these personnel for doing all so excellent in customer service providing thorough service without error to me and my wife. A very pleasurable car buying experience at 100 percent. More

Easiest and most satisfying car buying experience I've had Mike was very knowledgable about the Sienna line up. He asked what I was looking for and steered me in the right direction. Mike worked with me to f Mike was very knowledgable about the Sienna line up. He asked what I was looking for and steered me in the right direction. Mike worked with me to find a vehicle that would work with our needs. When what we were looking for was not available worked with the manager to make another Sienna work for us. He offered to pick me up and drive me to the dealership to sign the papers. Employees presented the usual after purchase add ons but there was no pressure just information. Picked me up at the light-rail station at 6 PM and I was out the door keys in hand by 8:15 PM. I would highly recommend Mike Thorton and this dealership. More

Will recommend to everyone.. From the moment I stepped into the showroom until the time I drove away in my new vehicle, it was a very positive experience. Everyone at the dealers From the moment I stepped into the showroom until the time I drove away in my new vehicle, it was a very positive experience. Everyone at the dealership was extremely friendly. Of course, they are supposed to be. But at this dealership, it goes even further than that. The people I came in contact with had tenure at that dealership which speaks volumes about the organization. They sincerely enjoy what they do and it shows. "GREAT EXPERIENCE" More

Great Experience. Tim did a great job as the salesmen for my new Toyota. I called him on the phone. Told him what I wanted. Agreed on a price and within days, we wer Tim did a great job as the salesmen for my new Toyota. I called him on the phone. Told him what I wanted. Agreed on a price and within days, we were driving home our new Cambry. No pressure, great experience! More