Sheehy Toyota of Timonium

Used car purchase We had a great experience purchasing a used car from Bill Kidd's. We worked with Melissa Lusk who was friendly, professional and very competent. I w We had a great experience purchasing a used car from Bill Kidd's. We worked with Melissa Lusk who was friendly, professional and very competent. I would recommend Melissa to my friends and family. More

Committed to Customer Service! I worked with Melissa to purchase a new Sienna, she was quick to respond to all questions and exceeded all of my expectations. She got me the car I w I worked with Melissa to purchase a new Sienna, she was quick to respond to all questions and exceeded all of my expectations. She got me the car I wanted with every option requested at a great price. Anyone looking for someone who cares, ask for Melissa! More

Great experience Elliot was great from the online communication, to my purchase of the 2015 Tacoma. If you are looking for a new vehicle I would highly recommend Elli Elliot was great from the online communication, to my purchase of the 2015 Tacoma. If you are looking for a new vehicle I would highly recommend Elliot. More

Who Said Exceptional Service Is A Thing of The Past Well not with Bill Kidd's! When spending my money I want to be happy and I expect the best service and that is what I received from Mike. Before purch Well not with Bill Kidd's! When spending my money I want to be happy and I expect the best service and that is what I received from Mike. Before purchasing my car from Bill Kidd's, I visited two other dealerships. One of dealership's salesperson had a problem with me asking questions and it took longer to get my deposit back from them, than the entire purchasing process with Bill Kidd's. The service I received from Mike Thornton and Elliot Evianiak, was exceptional. We did most of the work via email, and I was impressed not having meet either of them and I felt I was dealing with individuals that I could trust. I went to the dealership to pick up my new vehicle excited to meet the individuals who had earned my trust without ever speaking a verbal word to me and they were just as kind in person as our communication via email. I'm not looking to purchase a vehicle anytime soon but, if I had to, it would be from Bill Kidd's. Keep during what you are doing because I'm one happy customer which hated the process of car buying until buying from Bill Kidd's. More

very friendly This was the best buying experience of my life. Everyone was very friendly and informative. There was no intimidation by any of the agents I dealt w This was the best buying experience of my life. Everyone was very friendly and informative. There was no intimidation by any of the agents I dealt with and they invited my dogs inside for nearly the entire day. There must have been 5 people offering my dogs water and requesting to pet them. I will probably come back here no matter how far away I live for my next vehicle purchase. More

Purchased 2016 Tundra Elliot provided outstanding service from our first interaction online, to our negotiation in person, to our eventual purchase. He was professional, c Elliot provided outstanding service from our first interaction online, to our negotiation in person, to our eventual purchase. He was professional, courteous and patient and we couldn't be more pleased with our Tundra purchase (our 5th Toyota), our experience with Bill Kidd's Toyota and our sales rep, Elliot Evianiak. More

Great First Car Buying Experience Elliot Evianiak was very helpful in helping me go through the new car buying process for the first time. Very helpful in person as well as through pho Elliot Evianiak was very helpful in helping me go through the new car buying process for the first time. Very helpful in person as well as through phone and email when I was not at the dealership in person. Was very understanding that I was shopping around and still did not make me feel pressured to buy from him. Would definitely recommend. More

Poor Communication I was about to purchase a Prius and was very open about what was wrong with my trade-in when I asked for Kelly Blue Book FAIR CONDITION price. Instead I was about to purchase a Prius and was very open about what was wrong with my trade-in when I asked for Kelly Blue Book FAIR CONDITION price. Instead of negotiating on a professional basis, the salesman was confrontation, condescending, and sneering. I bought a different car from a different dealer who negotiated a trade-in price that was fair for both sides, which was all I wanted. When I contacted the sales manager when I was still looking to get a Prius, he gave me the name of a different salesman for a future purchase. I called him back twice to ask a question about them bringing a car from a different dealership and he would not return my call. Finally, I left a message in which I asked him to let me know if I should purchase a Prius from a different dealership and he would not return my call. I had purchased 3 cars from BK previously. I will not return to them again. While their internet price may be lower, BK has not shown any tendency to negotiate fairly when it comes to trade ins. Be careful. More

Fabulous car-buying experience I strongly recommend Elliot Evianiak, who spent a considerable amount of time with me yesterday while I explored new car options. Elliot is not only p I strongly recommend Elliot Evianiak, who spent a considerable amount of time with me yesterday while I explored new car options. Elliot is not only patient and attentive, but he is also intuitive and, when I was undecided, he suggested that I test drive a vehicle that I had never even known about. That is the car that I drove home! Thank you, Elliot, and know that I intend to buy all my cars from you! More

Excellent Customer Care and a wonderful service My Sales Person Elliot Evianiak showed me the example of excellent customer care and service. He was very responsive and helped me with deciding my br My Sales Person Elliot Evianiak showed me the example of excellent customer care and service. He was very responsive and helped me with deciding my brand new car. He was very knowledgeable in all his explanations which made my search easier and complete with an week. He showed great extent of patience and politeness in answering all my basic queries. I have been with many dealers in my experience and I received exceptional care as a customer from a dealership for a first time here in this Bill Kidds Show room. Would recommend this place for all Toyota purchases. Especially if you are planning for new one. More