Sheehy Toyota of Timonium

Bob Roden was very helpful and great. The mechanic who let me into the garage was a little rude (I saw him roll his eyes at me when I was unsure of where to pull in), but the service from the rest of the let me into the garage was a little rude (I saw him roll his eyes at me when I was unsure of where to pull in), but the service from the rest of the team outweighed that issue. Thank you! More

I had an accident with a deer in my 2006 Prius and replaced it with a certified pre-owned prius from another dealer. You all began my down my service path very easily and comfortably. Thanks replaced it with a certified pre-owned prius from another dealer. You all began my down my service path very easily and comfortably. Thanks More

My experience with Mike Thornton in particular was great. Mike was courteous and helpful, able to spend the time with me that I needed to make my decision, and was able to work with me to get the vehicle I w Mike was courteous and helpful, able to spend the time with me that I needed to make my decision, and was able to work with me to get the vehicle I was looking for at what I feel was a reasonable price. The dealership was very efficient with the processing of the financing and sale documents. We were pleased at how quickly we were able to finish the sale and move on with our day. More

I had a stripped bolt head on my scid plate. They fit me in on a Friday too. I waited for a bit but was pleasantly surprised at a "no charge" invoice and skid plate in my the bed of my truck. That the way t in on a Friday too. I waited for a bit but was pleasantly surprised at a "no charge" invoice and skid plate in my the bed of my truck. That the way to take care of customers on the little things. Brent D. Lehmann, Jr. More

I have always had a great experience with Bill Kidd's toyota sales and service. I am treated with respect and they always go out of their way to help me. I think the repairs and service on my car have be toyota sales and service. I am treated with respect and they always go out of their way to help me. I think the repairs and service on my car have been excellent. More

Everyone was helpful and went out of their way to find the car we wanted in the color and style, even though it came from 100 miles away. We appreciated the loaner car, too, during the week it took to ge the car we wanted in the color and style, even though it came from 100 miles away. We appreciated the loaner car, too, during the week it took to get our new car to us. Thanks for your helpfulness. More

We have always found, and continue to find, the service at Bill Kidds Toyota to be excellent. We take both of our Camrys there for service. Service is prompt, courteous, and of the highest quality. The at Bill Kidds Toyota to be excellent. We take both of our Camrys there for service. Service is prompt, courteous, and of the highest quality. The staff is professional and friendly. We would recommend this dealership for service without reservation. More

I contacted about 10 dealerships in my area by email with specific instructions to what I was looking for. Nhan Ngo was the only one who responded to my request. The other dealers responded to my email but t specific instructions to what I was looking for. Nhan Ngo was the only one who responded to my request. The other dealers responded to my email but totally ignored my requests and most were trying to sell me something else. Nhan was very helpful and although his dealership did not currently have the car I was looking for he searched all over the east coast until he found what I had asked for. He was also very friendly and helpful without being pushy. The entire team I dealt with during the purchase was very helpful and informative. Overall was a great experience. More

The sales person acted like I interrupted his day. I had done reserach and wanted to look at the Pilot. After the test drive, he asked me what I wanted to spend each month and when I told him he said there done reserach and wanted to look at the Pilot. After the test drive, he asked me what I wanted to spend each month and when I told him he said there was no way that he could help me get to that number. He didn't even try. On top of that, he told me that I had picked a bad time to purchase a Pilot because of the small inventory. Bottom line - he just didn't try to assist me. There's a happy medium between someone who will assist you and someone who is all over you when you walk in the door. My experience was neither and I'll drive farther than i need to if I ever want to look at a Toyota. More

We have been customers since 1990. We obviously have tremendous faith in Toyota's, but the service you receive after your purchase is extremely important. I think that Bob Brown in your service departme tremendous faith in Toyota's, but the service you receive after your purchase is extremely important. I think that Bob Brown in your service department is such a wonderful asset to Bill Kidd Toyota. Although every person we have dealt with has been terrific, I have found that Bob Brown always goes the extra mile. He is one of the reasons that we have stayed with Bill Kidd Toyota for the past 21 years. More