
Sheehy Toyota of Laurel
Laurel, MD
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Ony was not knowledgeable about credit acceptance. He tried to sell us a car that wasn’t even inspected and had clear body damage. He was very rude at the end when he realized he was not getting a sal He tried to sell us a car that wasn’t even inspected and had clear body damage. He was very rude at the end when he realized he was not getting a sale. More
Sheehy Toyota is very efficient, reliable, accurate, accessible and affordable at all times. Thanks to all the amazing team for their great team work. accessible and affordable at all times. Thanks to all the amazing team for their great team work. More
Although Khalil was very kind and attempted to be accommodating of our disabilities, we came to an agreed upon price quickly, and we were paying cash for a used car, the process was long and arduous. accommodating of our disabilities, we came to an agreed upon price quickly, and we were paying cash for a used car, the process was long and arduous. This was extremely problematic given our disabling conditions! When I took the vehicle back to my state, it did not pass inspection (therefore costed more than I expected). This was surprising to me, since we bought it from an established dealer. When I got home, I realized some of the paperwork was missing, including the applicable dealer warranty. I called Khalil, told him about the inspection and the missing paperwork. He indicated that he would ask that the paperwork be sent over and would get right back to me. I haven't heard from him or received the paperwork. On the whole, this experience left me feeling like I never want to buy car from a dealer ever again. More
For your next purchase, consider other dealership centers. Incident #1 It is a tradition that when salesmen want to sell you stuff, they will do anything to earn your business. After making a purc centers. Incident #1 It is a tradition that when salesmen want to sell you stuff, they will do anything to earn your business. After making a purchase, a lot would still take care of your post-transaction concerns, issues or ordeal, but not Sheehy Toyota of Laurel. In 2020, my wife and I bought a 2019 Toyota Camry from a Salesman called Johnny. Before and after the expiration of the 30-day Tags, we struggled without success to get another set, even temporary, that would carry not-outdated dates. They made us go back and forth. There was a time, we could not drive the car just because they couldn’t get their acts together. Incident #2 A few months ago, we decided to trade the 2019 Camry in for a 2025 Toyota Crown. On the Camry, we paid for a 7-year VIP which was transferable. During the trade-in transaction, the financial person, Jacob, said the system what should automatically recalculate our credits for application to the figures of the new car was down. He gave us his business card to call him or send email so he could take care of that. It was a lie. We called and called; he did not pick our calls. We sent multiple emails with no response. We also reached out to the VIP support number at the back of the card – no response. We went back into the dealership to meet Jacob, he said he did not receive the emails but that he would take care of it, and we should go. Up till now, no communication from them. Sheehy Toyota of Laurel would do anything to get your business but, after that, pray you do not need them because, if you do, you are on your own. More
I’m very satisfied that I was able to use some coupons with my recent 60K service. Thanks to Jessica. It’s just the very long wait that’s frustrating but otherwise I definitely still bring my Highlander with my recent 60K service. Thanks to Jessica. It’s just the very long wait that’s frustrating but otherwise I definitely still bring my Highlander to Sheehy for service. Also I wished the shuttle service was not removed. More