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Sheehy Subaru of Springfield
Springfield, VA
753 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 11, 2013
Larry was nothing but helpful. He walked us through everything, answering all our questions and meeting our needs and requirements for purchasing a new vehicle. everything, answering all our questions and meeting our needs and requirements for purchasing a new vehicle. More
by wikoli29
Employees Worked With
Larry McGill
July 08, 2013
Rick provided me excellent service, helping my find the right car at the right price. I walked in, told Rick what I wanted, the price I was willing to pay and he made it happen. I visited three other Subar right car at the right price. I walked in, told Rick what I wanted, the price I was willing to pay and he made it happen. I visited three other Subaru dealerships in the area, each keeping me around for hours, wasting my time and eventually telling me they could not give me the deal I wanted. Rick did the total opposite, he made the deal work in an impressive amount of time.. Thanks Rick!! More
by er587
July 07, 2013
We enjoyed working with Larry. He is professional, friendly, and polite. He answered all our questions and worked with us to get a fair price. We would return to Sheehy Subaru in the future. friendly, and polite. He answered all our questions and worked with us to get a fair price. We would return to Sheehy Subaru in the future. More
by RLcar
Employees Worked With
Larry McGill
June 24, 2013
Rick was extremely helpful in helping reach our decision Rick was extremely helpful in helping reach our decision on the perfect car for us. He listened to our needs and got us test drives in all the cars Rick was extremely helpful in helping reach our decision on the perfect car for us. He listened to our needs and got us test drives in all the cars we asked to test drive and we would trust him on any future car buying decisions. More
by alexlouie1
June 14, 2013
I have only dealt with the service department of this dealership, and therefore cannot speak to the merits of the sales dept. I have had several frustrating experiences with this dealership's service dealership, and therefore cannot speak to the merits of the sales dept. I have had several frustrating experiences with this dealership's service department, each of which leading me to believe they are incompetent, and that they do a huge disservice to the Subaru brand. On one occasion, this service dept. failed to repair the diagnosed problem, despite having accurately diagnosed it, and even claiming to have completed the repair. Upon bringing the car back the following day because of the reappearance of the problem, I was told by the mechanic that the repair was simple, and that no one had attempted it the previous day. Despite this frustration, I decided to bring my car back here today for service towards a Subaru issued call (closest to home). I scheduled my appointment, making very sure they knew it was for the recall, and which recall it was concerning. I then called a few days later to confirm how long this recall check would take. Finally, I was given a confirmation phone call the day before my appointment. Despite having communicated with the service department 3 times regarding the recall, it wasn't until I arrived at the dealership that they informed me they had no supplies to complete the repair for me, and that I'd have to come back another day. This is completely unacceptable. I live 45 minutes from this dealership, and took time out of my work day to arrange this appointment. I have used other Subaru dealerships in the area and have never run into this sort of ridiculousness. I have also spoken with the service departments of those other dealerships, and even they don't respect Sheehy's service department. On one occasion, one service department rep actually referred me to a nonsubaru repair facility, rather than refer me to Sheehy. More
by Drm1283
Employees Worked With
Service department
June 11, 2013
My husband and I walked in not expecting to walk out with a car. Rick was so helpful and accommodating that we purchased that day and left with a great car! There was no pressure at all! I would definitely w a car. Rick was so helpful and accommodating that we purchased that day and left with a great car! There was no pressure at all! I would definitely work with him again! More
by Jaxtrax17
June 09, 2013
Rick Miller was great and is highly recommended--best car buying experience I've had! He was knowledgeable, attentive, friendly and responsive. Worked with me for 10 days to get a great deal on a great veh buying experience I've had! He was knowledgeable, attentive, friendly and responsive. Worked with me for 10 days to get a great deal on a great vehicle. No pressure or games--very upfront and trustworthy. Overall dealer experience was A++ (despite a little delay in paperwork due to an honest mistake). Get your next car from Rick! More
by whv1988
May 28, 2013
Chris was a pleasure to work with. I didn't expect to enjoy the car buying process, but Chris made it easy and painless. I would certainly go back next time I want to buy a car. to enjoy the car buying process, but Chris made it easy and painless. I would certainly go back next time I want to buy a car. More
by JeffBender
May 26, 2013
Sheehy Subaru of Springfield was an excellent experience for me. I researched cars on line as I was looking for something that would provide me stability, security, and quality price. After deciding on a Su for me. I researched cars on line as I was looking for something that would provide me stability, security, and quality price. After deciding on a Subaru, I sent an email to several dealerships. Mr. McGill responded by email quickly; and even though he invited me out for a test drive, allowed me to email questions back and forth to him for a couple of weeks until I was ready to commit to a visit. Upon my visit, I found Mr. McGill to be as polite in person as he was online. In fact, everyone I met at Sheehy was very courteous and helpful. I spent more than an hour on my first visit. Mr. McGill guided me through everything, the exact Subaru I should purchase in my price point and for my needs, the options that would suit my needs best, and the best way to pay for the car. Mr. Montgomery was also as generous with his time as he guided me through all the paperwork and required signatures. And Manager Brandon, I'm sorry I don't know his last name, was nice enough to come by and say congratulations on my purchase and to talk a few minutes. Today, I returned to pick up my car and found Mr. McGill just as generous with his time today as he walked me through all the elements of my car, syncing my phone, loading favorite places in my navigation system, and showing me how to use all the buttons and gadgets. Many of the Subaru staff stopped to congratulate me on my purchase and were very courteous and helpful despite how busy it was. If you are looking for a low pressure, courteous place to shop, check out Sheehy in Springfield. I think you will enjoy it. More
by DrSheilaEmbry
May 15, 2013
If you want something done, ask a busy person. These words were never more true than when buying a car from Chris LaPorte. Although he seems to be juggling several xxxxx in the air at any given time, h words were never more true than when buying a car from Chris LaPorte. Although he seems to be juggling several xxxxx in the air at any given time, he is able to keep his eye on the one that represents you. He followed through on promised phone calls and took care of details very efficiently. It was fun dealing with him -- never a dull moment. I'm not surprised that he is one of the top salesmen in the US. More
by urbanknitter
