Sheehy Subaru of Springfield
Springfield, VA
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I decided to take advantage of Subaru's offer to trade in my used Forester and drive off in a new one. I really could not have imagined a friendlier more professional staff than I encountered at Sheehy Suba my used Forester and drive off in a new one. I really could not have imagined a friendlier more professional staff than I encountered at Sheehy Subaru. Start to finish ... no bait and switch, no run-around, just good customer service. I was in and out in way less than 3 hours. Chris Laporte, my salesman, really knew his stuff & took his time to make sure I knew every button and function in my new car. I can't thank him enough! More
My wife and I purchased a new 2021 Subaru Forrester in Fall of 2021. We were excited to purchase a vehicle with a high safety rating as we geared up to start a family. On 10/28/22, I dropped the Forres Fall of 2021. We were excited to purchase a vehicle with a high safety rating as we geared up to start a family. On 10/28/22, I dropped the Forrester off at Sheehy Subaru of Springfield dealership for an oil change and tire rotation. I thought I would do something nice for my wife; I added a car detail service. On 10/29/22, I awoke to a voicemail stating that there had been an incident with our vehicle. Jonah, the manager, seemed sincerely upset, and gave assurances. I was shown our damaged vehicle at the nearby detailing company that the dealership uses: Pure Polish. Pure Polish is where the vehicle incident occurred, not the dealership. Jonah has been helpful in helping us to navigate this process. My insurance had the vehicle evaluated for an estimate, which is required for the diminished value claim we have to file against the insurance of Pure Polish, in order to be compensated for the drop in asset value after the incident (the vehicle is only a year old and was accident-free). We are thankful for: No one got hurt. The dealership provided a loaner vehicle to us. Jonah has been very helpful during this inconvenient time. We will be compensated for repair costs. We will be compensated for vehicle diminished value. We are concerned about: Heightened risk of future issues with the damaged vehicle. We didn’t feel like the dealership’s first priority after the incident; we had to do our own research regarding the pursuit of compensation for our negative impacts. It felt like the dealership prioritized its business alliance with Pure Polish, over us, their customer. More
Have awesome and excellent individuals (Shabir Baba, Mohammad Ali & AJ) who are Real Professionals, Very Helpful, Patient, Experienced, Respectful, Understanding, Attentive and Customer Friendly. Mohammad Ali & AJ) who are Real Professionals, Very Helpful, Patient, Experienced, Respectful, Understanding, Attentive and Customer Friendly. More
Working with Chris La Porte was the best experience I've had buying a new vehicle. This is my first Subaru so I really appreciated his extensive knowledge. I found the model and trim I liked and the car was had buying a new vehicle. This is my first Subaru so I really appreciated his extensive knowledge. I found the model and trim I liked and the car was delivered and ready within 1 week for pick-up. Could not recommend Chris enough - He was amazing. More
Great experience working with Chris La Porte. We were really impressed on the test drive and Chris did a great job going over the specs. We put down a deposit and the car arrived when Chris tol We were really impressed on the test drive and Chris did a great job going over the specs. We put down a deposit and the car arrived when Chris told us it would - less than 2 weeks after our test drive. When we returned to complete the sale we were in an out quickly. Nahom was excellent at handling the financing and getting our old plates switched over to the new car. Just all around a friendly and easy car buying experience! Very happy with our purchase. More
Everyone at Sheehy Subaru was so kind and helpful. My sales consultant, Jay Adorno, was especially patient as I asked my many questions, and he never pressured me into buying when I wasn’t ready. For My sales consultant, Jay Adorno, was especially patient as I asked my many questions, and he never pressured me into buying when I wasn’t ready. For that reason, I ended up coming back to Sheehy many months later when I was ready to buy a car, because I trusted Jay and knew what a great resource he was. I would definitely recommend Sheehy Subaru, and Jay specifically! More
Right away I knew Shabir was a World Class sales professional. He listened far more than he spoke and was more concerned with our needs than moving a car out the door. I have purchased dozens of veh professional. He listened far more than he spoke and was more concerned with our needs than moving a car out the door. I have purchased dozens of vehicles over my time on planet earth and this was a great sales experience from start to finish. Go to Sheehy now and ask for Shabir! More
I just come to the US for a month, and this is my first time to drive a manual car. Jay teach me how to drive manual car today and I can drive manual now. He is a very nice teacher and professional, in a s time to drive a manual car. Jay teach me how to drive manual car today and I can drive manual now. He is a very nice teacher and professional, in a short time, I have learned it. Thanks for Jay, I like subaru crossktrek 2023😁😁😁 More
With the shortage of vehicles in today's market you never know what you are going to experience or what type of price you will be getting or trying to get from a dealership. After visiting quite a few deale know what you are going to experience or what type of price you will be getting or trying to get from a dealership. After visiting quite a few dealerships, we pretty well had decided on a Subaru. We ended up at Sheehy Subaru in Springfield and could not be more pleased. First, Chris La Porte was terrific to work with during the process. He answered questions, quickly got us keys for a test drive, showed videos after the purchase, took a lot of time in the car after to show how everything worked. There was no pressure to buy, the pricing was straight forward, with no markup (hard to believe in 2022). Was quickly out with our new Subaru. When time comes again for a new car, will definitely be back at Sheehy Subaru. More
We just purchased our fourth Subaru from Sheehy Subaru of Springfield. We've checked other local Subaru dealers but have always found the best service and price at Sheehy of Springfield. Shabir, Tony, Nahom Springfield. We've checked other local Subaru dealers but have always found the best service and price at Sheehy of Springfield. Shabir, Tony, Nahom, and Chris made the buying experience quick and easy! More