Sheehy Subaru of Springfield

Great people, excellent experience! I have nothing but positive words to say about Chris and everyone else at this dealership. After being pressured by other dealers, it was refreshing I have nothing but positive words to say about Chris and everyone else at this dealership. After being pressured by other dealers, it was refreshing to have an honest conversation with the people here, and to walk out with exactly what we were promised. Subaru is living up to our expectations in terms of quality and service. More

Great Expectations - They raise the bar Having bought 16 cars over the last 21 years, I have been through the "purchase" process a "few" times. Out of all of my experiences, working with Ch Having bought 16 cars over the last 21 years, I have been through the "purchase" process a "few" times. Out of all of my experiences, working with Chris and Eddie was by far the best. Knowledgeable, great communicators and helped to set all the right expectations and then deliver on all they promised, all with a great attitude. I also appreciate that they treated me really well on my trade-in. My past experiences have been if the sales team is good, then there will be trouble in the Finance Dept. Not the case here at all. Everything was smooth and no games that other places like to play. The day after I bought my BRZ, I was at another dealer and was going to buy a commuter car, but they started playing games and pulling classic "mega" store sales shenanigans, that I ended up walking out. Is it possible that Chris and Eddie have spoiled me so that I am not willing to tolerate other dealers? Perhaps. But that is why I am heading back this weekend to check out a Legacy that I hadn't really considered before. They delivered all the way around. More

very impressed Chris was extremely helpful with the purchase of my new Subaru Outback. He was one of many salespeople that I spoke with in the DC area while looking Chris was extremely helpful with the purchase of my new Subaru Outback. He was one of many salespeople that I spoke with in the DC area while looking for my car, and easily the most friendly and knowledgeable. It certainly doesn't hurt that he was able to deliver on the exact car that I was looking for. It was a pleasure working with him. More

Sheehy Subaru Chris the best salesman that I have had the opportunity to work with in years!! No hassle and gave me the best price right up front compared to six ot Chris the best salesman that I have had the opportunity to work with in years!! No hassle and gave me the best price right up front compared to six other dealers that I contacted. The transaction was smooth and picked up the car within one hour of walking into the dealership. This Subaru is my wife's third Subaru and she's tickled to death with it!! All I can say is the drive from Richmond to Springfield was well worth the effort!! More

Great Car Purchase Experiance Chris was extremely knowledgeable about the cars on the lot and got us in the right car the first time. No pressure from him and we ended up with wan Chris was extremely knowledgeable about the cars on the lot and got us in the right car the first time. No pressure from him and we ended up with wanting nothing more or less than we got. I'd recommend him to anyone going to this dealer. More

Outstanding Experience at Sheehy Subaru of Springfield Didn't consider a Subaru until Consumer Report gave the Forester and Outback rave reviews. Sheehy Subaru of Springfield is different from any other Didn't consider a Subaru until Consumer Report gave the Forester and Outback rave reviews. Sheehy Subaru of Springfield is different from any other dealership I've bought cars from...an integrated Sales Team/Service Team approach. Most dealerships have the "hand-off" or "Union" concept....Salesman sells the car, Finance nickel & dines you with extra, Service fixes the car. At Sheehy, the Salesman works closely with Sevice (even after the sale) to make sure the customer is happy....and it works at this dealership! The Salesman (Reggie) made sure I was happy with service; Service (Jessi) did a follow up with the salesman to confirm service was complete and customer was satisfied. Wow, what a concept...make sure the customer is happy with every aspect of the Subaru experience! Can't wait until Sheehy Subaru moves to their new Backlick Facility....more room and I'm sure same great sales and service. More

A Stand-Out Car Buying Experience My experience working with Eddie Beans and Chris La Porte at Sheehy for my recent vehicle purchase stood out as a uniquely positive experience. I My experience working with Eddie Beans and Chris La Porte at Sheehy for my recent vehicle purchase stood out as a uniquely positive experience. I had gone through numerous unsatisfying car shopping/buying experiences over the preceding 9 months before working with Sheehy and all of them were often underwhelming, frustrating, sometimes dubious, and just overall significantly less pleasant. In contrast, Sheehy's prompt, thorough, accurate, highly responsive, and friendly contacts with me (via email and over the phone) as I evaluated and prepared for my purchase was a clear indication of this dealership's solid integrity and customer-focused competencies and those of the Sales team I worked with (Eddie and Chris). Knowing what I wanted going in they didn't waste my time and delivered what they promised at each stage of the vehicle purchase. Even after the purchase, the team remained friendly and attentive to the few remaining vehicle details needing minor attention. I would easily shop here again even though its not the closest Subaru dealer to me—it was by far the best staffed. More

Think I might be a Subaru owner for life now. Being in the military I’m always nervous when I PCS to a new location. I’m use to dealing with small town dealerships and every experience with a deal Being in the military I’m always nervous when I PCS to a new location. I’m use to dealing with small town dealerships and every experience with a dealerships outside of that have been a disaster. This has been the first time I’ve purchased a vehicle in which I wasn’t taken for a ride so to speak. The dealership went out of their way to work with me to get my wife into a better car. Previously, I have only bought Volkswagens for my wife, but this has turned me into a loyal Subaru owner. The biggest surprise is how the dealership was able to blow USAA out of the water on a car loan. Now I’m making payments on a car that is far cheaper then what I was leasing my wife’s GTI for. The overall experience was great, and I’m impressed that the sales staffs were so knowledgeable of their cars. I’ve gone to numerous dealerships in which I get the blank stare when I start asking questions on a car. Larry didn’t miss a beat and knew the cars inside and out. Shows that they have a lot of confidence in the cars they sell. I will defiantly come back when it comes time to get rid of my Jetta and looking forward into getting another Subaru. Can’t wait to have a 2015 WRX parked next to my wife’s Crosstrek in the garage. More

Online Buying From Sheehy Subaru is Superb! I had a great time buying a car from Chris LaPorte and Eddie Beans from Sheehy Subaru. In this day and age of online shopping and Carmax, these two I had a great time buying a car from Chris LaPorte and Eddie Beans from Sheehy Subaru. In this day and age of online shopping and Carmax, these two have totally embraced the process of online car buying. I test drove the Forrester and the Outback at my local Subaru dealership in Maryland. After test driving the cars, I decided to put out feelers to all the Subaru dealerships in the area online for the Outback. Although my local dealership gave me a pretty good up-front offer, I wanted to shop it out. I filled out the form on their dealership's website and Eddie and Chris reached out immediately (note that I'm still getting reply's from the other dealerships after a week of filling out their forms). Not only did they put out an offer that met my criteria, they were very good at letting me know that they wanted my business. Answering little questions at 12:30 AM, these guys were dedicated and responsive. At the end, they gave me the best offer without even stepping into the dealership yet! Once I said I was coming in, they had the car and paperwork ready for me and it was the easiest car-buying process I have ever gone through. Highly recommend and just a little nugget that Chris LaPorte is one of the top 5 Subaru salesmen in the country and it shows. More

A Great Experience at Sheehy with Chris LaPorte I was dreading the hassle and haggling of buying a new car. Luckily I walked into Sheehy Subaru and talked to Chris LaPorte. My experience was wonde I was dreading the hassle and haggling of buying a new car. Luckily I walked into Sheehy Subaru and talked to Chris LaPorte. My experience was wonderful. He was friendly, fair and best of all gave me the space and time I needed to think about whether I wanted to make a purchase. I never felt pressured to buy the car. In the end, I walked off the lot with a wonderful used Subaru and I couldn't be happier. The day was great (which I never though I would say about a day spent looking for a car)! More