Sheehy Subaru of Springfield

A new car purchase Had a great experience purchasing my new car. No pressure to buy. Listened to what I wanted in a car and had car ready to show me before I got to the Had a great experience purchasing my new car. No pressure to buy. Listened to what I wanted in a car and had car ready to show me before I got to the dealership. Joe even went out of his way to pick me up. Tiffany was great in setting everything up. More

Best car buying experience I've ever had I bought my new Subaru from Sheehy Subaru of Springfield yesterday. I had a wonderful experience and I'm excited about my new Crosstrek. Larry was v I bought my new Subaru from Sheehy Subaru of Springfield yesterday. I had a wonderful experience and I'm excited about my new Crosstrek. Larry was very courteous and professional and I'm thrilled with my purchase. I will definitely recommend Sheehy Subaru of Springfield to my friends and coworkers. More

Quick, Painless and Professional The entire experience was both professional and painless. After doing some online research and determining that I wanted a Subaru, I contacted Sheehy The entire experience was both professional and painless. After doing some online research and determining that I wanted a Subaru, I contacted Sheehy Subaru online about a vehicle they had listed. Within minutes Tiffany called me with the information about the vehicle, a 2015 Crosstrek. I went down and was met by Tiffany, who then handed me over to Tom Reber to see the SUV. I took the car for a test drive and liked it. Tom presented his numbers, I countered with my numbers and we were done. I arrived at Sheehy at 12:30 p.m. and I was headed back to work by 2:30 p.m. Additionally, as this car was a gift for my wife and I wanted to surprise her, Tom and the staff at Sheehy delivered the car to my wife's work in Reston. If you want competent service at a good price with pleasant people, go to Sheehy. More

Good Car Purchase Experience Enkhbold "T" Tsogtbilegt made my purchase of a new Subaru Legacy much better than car buying experiences I have had in the past. I was undecided on w Enkhbold "T" Tsogtbilegt made my purchase of a new Subaru Legacy much better than car buying experiences I have had in the past. I was undecided on what make of car to buy and had test driven 6 different manufacturers models in the Legacy class. "T" not only knows everything about Subaru's but has a good knowledge of other makes as well. Without pushing the sales aspect he contrasted what the Legacy had to offer versus the others I was considering. I visited and touched base with him over a period of time as I made my decision and never felt pressured, only helped. Very friendly, helpful and knowledgeable - that's what I want in a salesperson. I have had my Legacy for a few months now and am happy with my buy. I would recommend anyone in the Washington DC area interested at all in a Subaru to talk to "T" at Sheehy Subaru in Springfield VA. More

Easy and Enjoyable Tom Reber made my car buying experience incredibly simple. Honest, candid, and worked tirelessly to help me find the perfect vehicle. Can't wait to dr Tom Reber made my car buying experience incredibly simple. Honest, candid, and worked tirelessly to help me find the perfect vehicle. Can't wait to drive my new Outback. More

Wonderful sales experience I met with Enkhbold "Tee" Tsogtbilegt who got me a great price on a new Impreza. He picked me up from my house, as I didn't have a car and no ride to I met with Enkhbold "Tee" Tsogtbilegt who got me a great price on a new Impreza. He picked me up from my house, as I didn't have a car and no ride to the dealership, on the day I was going to pick up the car. Friendly service, highly recommended! More

Worst experience I ever encounter On the afternoon of 12/26/15, my brother/hubby and I came into the dealer with the intention to buy a new car. We didn't get greed by anyone. My broth On the afternoon of 12/26/15, my brother/hubby and I came into the dealer with the intention to buy a new car. We didn't get greed by anyone. My brother had to hunt someone down to help us. The manager Chris introduce us to our salesman Mr. Dean Todd. Dean was not helpful at all. He didn't seem like he wanted to help us. I didn't feel welcome at the dealer but more like xxxx off that we had to be stuck with Dean. I feel very intimidated. When he actually show us the car to test drive, he didn't even wanted to go test drive with us. Other dealer require a salesman have to be in the car with the customer so they can explain to the customer about the feature of the car. NOPE not with Mr. Dean. Dean gave us the car but didn't explain anything about the car to us. He say he was busy which he was NOT. After we got back from the test drive we saw him sitting in his desk with his PC doing NOTHING. I can see he really don't want to deal with us at all. Also, he was giving my brother, my husband and I an attitude. I didn't appreciated the fact he handed the key of the 2016 Crosstrek crystal white to the other salesman right in front of our face when we were in the process of talking about a deal. Shish, who does that? He doesn't even wanted our business at all. I feel I was being force to buy the crystal white 2016 limited crosstrek when I don't even like the color. I told him I wanted the other color. He say is a special order kind. The way he acted seem like he didn't care about us. Many time he told us that there are more customer than more Subaru car. What kind attitude is that?? Very bad customer service. No salesman tell their customer that. As a customer I am here to buy a car, not to deal with attitude salesman. With that concede attitude I wish him good luck on his salesman career in the future. Worst Customer service ever that I encounter!!! The thing that tick me off the most is when he told us this "I can sale this car by today or by the end of the week." Unbelievable!! Mr. Dean Todd is a very RUDE and unprofessional salesman that I ever meet. Throughout the whole experience I was so frustrated and mad that I don't ever want to come back to Sheehy Subaru Springfield, VA again. More