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Sheehy Subaru of Springfield
Springfield, VA
730 Reviews
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Showing 730 reviews
February 26, 2016
Easy and Enjoyable Tom Reber made my car buying experience incredibly simple. Honest, candid, and worked tirelessly to help me find the perfect vehicle. Can't wait to dr Tom Reber made my car buying experience incredibly simple. Honest, candid, and worked tirelessly to help me find the perfect vehicle. Can't wait to drive my new Outback. More
by dcswoosh55
Employees Worked With
Tom Reber
February 15, 2016
Wonderful sales experience I met with Enkhbold "Tee" Tsogtbilegt who got me a great price on a new Impreza. He picked me up from my house, as I didn't have a car and no ride to I met with Enkhbold "Tee" Tsogtbilegt who got me a great price on a new Impreza. He picked me up from my house, as I didn't have a car and no ride to the dealership, on the day I was going to pick up the car. Friendly service, highly recommended! More
by dwbrown228
Employees Worked With
Sabrina Morgan , Tee Enkhbold
December 30, 2015
Worst experience I ever encounter On the afternoon of 12/26/15, my brother/hubby and I came into the dealer with the intention to buy a new car. We didn't get greed by anyone. My broth On the afternoon of 12/26/15, my brother/hubby and I came into the dealer with the intention to buy a new car. We didn't get greed by anyone. My brother had to hunt someone down to help us. The manager Chris introduce us to our salesman Mr. Dean Todd. Dean was not helpful at all. He didn't seem like he wanted to help us. I didn't feel welcome at the dealer but more like xxxx off that we had to be stuck with Dean. I feel very intimidated. When he actually show us the car to test drive, he didn't even wanted to go test drive with us. Other dealer require a salesman have to be in the car with the customer so they can explain to the customer about the feature of the car. NOPE not with Mr. Dean. Dean gave us the car but didn't explain anything about the car to us. He say he was busy which he was NOT. After we got back from the test drive we saw him sitting in his desk with his PC doing NOTHING. I can see he really don't want to deal with us at all. Also, he was giving my brother, my husband and I an attitude. I didn't appreciated the fact he handed the key of the 2016 Crosstrek crystal white to the other salesman right in front of our face when we were in the process of talking about a deal. Shish, who does that? He doesn't even wanted our business at all. I feel I was being force to buy the crystal white 2016 limited crosstrek when I don't even like the color. I told him I wanted the other color. He say is a special order kind. The way he acted seem like he didn't care about us. Many time he told us that there are more customer than more Subaru car. What kind attitude is that?? Very bad customer service. No salesman tell their customer that. As a customer I am here to buy a car, not to deal with attitude salesman. With that concede attitude I wish him good luck on his salesman career in the future. Worst Customer service ever that I encounter!!! The thing that tick me off the most is when he told us this "I can sale this car by today or by the end of the week." Unbelievable!! Mr. Dean Todd is a very RUDE and unprofessional salesman that I ever meet. Throughout the whole experience I was so frustrated and mad that I don't ever want to come back to Sheehy Subaru Springfield, VA again. More
by n2srs1124
Employees Worked With
Dean Todd
December 28, 2015
Mission Accomplished Shopped around for a long time came back to Sheehy Subaru because of the friendly service they provided during our search for a new car. Our salesman Shopped around for a long time came back to Sheehy Subaru because of the friendly service they provided during our search for a new car. Our salesman Minho Kong and the service manager Chris Barr were very accommodating, friendly and professional. More
by kingsley355
Employees Worked With
Minho Kong, Chris Barr, Sabrina Morgan
December 24, 2015
No games, just service I worked with Larry McGill. I was quoted a full and final 'out the door' price and it was honored. Just the week before I walked out of a previous I worked with Larry McGill. I was quoted a full and final 'out the door' price and it was honored. Just the week before I walked out of a previous dealership because they couldn't give me the price they quoted me. Thankfully, Larry was not like that. Wyatt, in finance was pretty straight forward. His job is to sell those warranties and such, but I never felt any pressure. It was fast, smooth, and efficient. No one was too pushy, yet they could answer all of my questions. I give Sheehy a strong rating. I would buy from them again. More
by Archerday
Employees Worked With
Larry McGill , Wyatt Kliegel
December 19, 2015
Best new car Buying Experience I have Had I am a long time Toyota owner having driven my first Toyota in 1969 while stationed overseas. Since then I have owned 13 Toyotas including my wife's 2 I am a long time Toyota owner having driven my first Toyota in 1969 while stationed overseas. Since then I have owned 13 Toyotas including my wife's 2011 Camry. I was looking for a replacement for my 2004 Highlander. I was looking for something smaller than the new Highlander. I test drove the RAV4 but was not comfortable with it. I reluctantly decided to look elsewhere. I had heard good things from friends who drove Outbacks and decided to check them out. On our first visit to Sheehy Subaru we were met at the door by Chris Barr. Very helpful and knowledgeable. Answered all of our questions and let us look at our leisure, but let us know he was available if we needed anything. We took a test drive and I was pleased with the quality and handling. After several days deliberation we decided to buy an Outback. On our return we found that Chris had been promoted and he handed us over to Larry McGill. Just as friendly and knowledgeable as Chris. He gave us an excellent orientation on he features of the car and has been available to answer questions since we bought it. Adam Edwards of the Finance Manager made handing over the check almost a pleasant experience- almost. Overall I believe it was as good of a new car buying experience as one can have. Check out Sheehy if you are in the market for a new car More
by jhq
Employees Worked With
Chris Barr, Larry McGill , Adam Edwards
December 03, 2015
Pleasant experience for Car Buying Raj was especially knowledgable in all aspects and features of the vehicles. His demeanor was especially appreciated (calm not pushy), while still co Raj was especially knowledgable in all aspects and features of the vehicles. His demeanor was especially appreciated (calm not pushy), while still conveying that Sheehy would like to have my business. More
by Forrester Owner
Employees Worked With
Greg Maslowski, Raj Kapur
November 24, 2015
A pleasant car buying experience Robert Eisenbach was an excellent sales rep. He was very personable and provided practical advice. He answered all my questions and went out of his Robert Eisenbach was an excellent sales rep. He was very personable and provided practical advice. He answered all my questions and went out of his way to make sure I was comfortable with my decision. When I notified him that my MD tags had not arrived, he promptly responded that he would take care of it...and he did. Sheehy is lucky to have Robert on staff. David Kim handled my financing. It was a simple process and David was efficient and easy to work with. Bill Gallagher promptly contacted me in response to an online request and followed up in a timely way to let me know the car was not on the lot. More
by tt-new subaru
Employees Worked With
Bill Gallagher
November 10, 2015
Such an unexpectedly enjoyable experience! Car shopping is my absolute least favorite way to spend a Saturday, however, sometimes you have no choice. That said, my experience at Sheehy Subaru t Car shopping is my absolute least favorite way to spend a Saturday, however, sometimes you have no choice. That said, my experience at Sheehy Subaru this past weekend just might make me change my mind. We had the pleasure of dealing with two wonderful employees who made the entire process actually enjoyable. Robert Eisenbach was a fantastic Sales Associate, knowledgeable, personable and down to earth. He was truly great. Adam Edwards made the financing process fast and painless, all while making us feel like more than just customers. Thanks to these two employees, we had an all around great experience at Sheehy Subaru. I'd recommend them wholeheartedly to anyone in the DC area shopping for a Subaru. More
by HKLong
Employees Worked With
Robert Eisenbach, Adam Edwards
October 21, 2015
Excellent dealership and sales staff! All around excellent place to do business with and Reggie was the best! He was patient and took his time to go over everything. I would certainly reco All around excellent place to do business with and Reggie was the best! He was patient and took his time to go over everything. I would certainly recommend Sheehy Subaru if you're in the market for a Sube! More
by CGuy
Employees Worked With
Reginald Leo
