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Sheehy Subaru of Springfield
Springfield, VA
735 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 735 reviews
April 05, 2024
Chris Laporte is excellent, make the purchase so easy. That's why we bought 2 cars from him within 10 days. He will be the first sale person I will contact in the future. That's why we bought 2 cars from him within 10 days. He will be the first sale person I will contact in the future. More
by wendy2018lin
Employees Worked With
Chris Laporte
April 03, 2024
This is my first experience purchasing a vehicle from Subaru. Overall, the experience was a good one. Chris Laporte was very helpful in providing information about the Subaru Legacy and a good overview Subaru. Overall, the experience was a good one. Chris Laporte was very helpful in providing information about the Subaru Legacy and a good overview of the many features of the car. It didn't take long to reach a mutually agreed upon price including a vehicle trade-in. All of the representatives of the dealership I interacted were professional and the process for buying my new car was relatively quick and easy. More
by susan.l.williams.88
Employees Worked With
Chris La Porte
March 21, 2024
Terribly rude business. Scheduled an appointment to see a car, they sold it and did not call to cancel my appointment. Wasted 90 minutes of driving because they couldnt be b Scheduled an appointment to see a car, they sold it and did not call to cancel my appointment. Wasted 90 minutes of driving because they couldnt be bothered to call More
by FrustratedBuyer
Employees Worked With
Tony Gavri
March 16, 2024
Chris Laporte and Mohammad Ali made buying our car a breeze. Chris was extremely transparent with what we were paying for and gave us what we wanted with a Forester. Mohommad really streamlined the navi breeze. Chris was extremely transparent with what we were paying for and gave us what we wanted with a Forester. Mohommad really streamlined the navigation of financial documents and helped us complete the purchase faster. The total time it took to purchase the car within the dealership would have been more or less than an hour total More
by Spencer
Employees Worked With
Mohammad Ali, Chris La Porte
February 23, 2024
I have purchased four vehicles from Sheehy Subaru, each from Chris Laporte. No pressure no runaround. By far the best car buying experiences I've had. from Chris Laporte. No pressure no runaround. By far the best car buying experiences I've had. More
by Robert S.
Employees Worked With
Chris Laporte
January 24, 2024
I’ll try to keep this short. We bought a vehicle from Sheehy Subaru in November of 2023. That part of the experience was great as far as how buying a car from a dealership typica We bought a vehicle from Sheehy Subaru in November of 2023. That part of the experience was great as far as how buying a car from a dealership typically is. Everyone was extremely friendly. Three weeks later when we hadn’t received our tags from the DMV and the temps were getting close to expiring is when the shenanigans started. We were told that the DMV was behind, and they “overnighted” a new set of temp tags to us. I put that in quotes because it took 3 or 4 days for us to get our new temps. Blame it on Fed Ex, fine, no big deal. After the holidays, we started getting close to the second set of temp tags expiring. Before contacting the dealership, we checked with the DMV to ask them, in person, if they’d received any paperwork regarding the vehicle we bought. They hadn’t received anything, so clearly, the issue is not with the DMV. We contacted the dealership again and got the same run around. We’re now on our third set of temp tags. Most recently, they told us that the issue is with the bank and that they’ll “look into it” and get back to us. We haven’t heard from them since. I’ve spoken with the bank, and they have not received the perfected lien, which is issued by the DMV. The DMV issues the perfected lien within 42 days of receipt of the paperwork from the dealership. It’s been well over 42 days since the vehicle was purchased, meaning that despite all the excuses and deflections and attempts to make us believe the issue is elsewhere, the dealership is holding up the process. Now, I need to clarify, when we would call, we often had to leave messages. Those calls would go unreturned, so we’d have to keep calling until we could actually talk to someone about the issue with the tags. Most times, we got “let me check with so-and-so and get back to you” and no one would get back to us. Not a single person we’ve spoken to at that dealership has been able to give us a straight answer as to what the actual hold up is, who is responsible, and what needs to happen in order for us to get our plates. They got their money, they have no incentive to care about “customer service” anymore. More
by dannymaldonado578
Employees Worked With
Didn't work with anyone listed
December 16, 2023
This car was our second car we purchased from SHEEHE because of Mr. Chris LaPorte professionality. He is very knowledgeable person with strong experience, his honesty was very convincing to us. We were because of Mr. Chris LaPorte professionality. He is very knowledgeable person with strong experience, his honesty was very convincing to us. We were very happy to deal with Mr. LaPorte. More
by hassanshibly
Employees Worked With
Chris La Porte
December 14, 2023
Absolutely no issues or pressure, it was a joy to work with Chris Laporte. I actually never even went to the dealership as I have a small business and couldn’t get away. with Chris Laporte. I actually never even went to the dealership as I have a small business and couldn’t get away. More
by Just Scott
Employees Worked With
Chris La Porte
December 13, 2023
I have purchased many vehicles in the last 25+ years and my experience with Chris La Porte was by far the best experience ever. From the second I walked in the door to driving off the lot in my new Subaru my experience with Chris La Porte was by far the best experience ever. From the second I walked in the door to driving off the lot in my new Subaru Outback. Chris was with me all the way. More
by Lisa
Employees Worked With
Chris La Porte
December 05, 2023
Sheehy Subaru's service center is extremely poor. I took my car there for a safety inspection and less than 24 hours later my car was smoking due to an improperly changed oil filter. They refused t I took my car there for a safety inspection and less than 24 hours later my car was smoking due to an improperly changed oil filter. They refused to accept responsibility. I removed the oil filter and it had a broken seal. I was left to clean my engine compartment of the leaked oil and to get a new filter. More
by Walter C
Employees Worked With
The service department., Chris La Porte
