Sheehy Subaru of Springfield

Amazing experience at Sheehy Subaru! I had such an amazing experience at Sheehy Subaru and got a great car rate and help from everyone I encountered. Unlike other dealerships they made me I had such an amazing experience at Sheehy Subaru and got a great car rate and help from everyone I encountered. Unlike other dealerships they made me feel like my best interests were priority and made sure that I didn’t leave the facility until I was more then satisfied. I would recommend to anyone who is in the market for a new car! A special thanks to a couple of the people who went above and beyond to make my experience the best, Chris La Porte and Sabrina Morgan. Cannot thank you guys enough! More

Amazing salespeople, pushy finance We worked with Shabir who was absolutely outstanding. He was businesslike and worked to make the deal work for us. I would happily work with him again We worked with Shabir who was absolutely outstanding. He was businesslike and worked to make the deal work for us. I would happily work with him again in the future and would send people his way! The woman in finance, however, was absolutely pushy when it came to added warranties. We simply do not want them. Maybe it was because we are younger buyers, I don’t know. She asked almost as if they weren’t optional. It was very frustrating. Additionally, she did not give us the best financing rate. My partner and I have impeccable credit. Yet she led with one of the highest interest rates at 4.5%. I threatened to leave as this was a totally unacceptable rate and would return with my own bank’s loan. She asked me to wait a moment, resubmitted, and woah! 3.5% no problem. This person nearly cost the dealer a sale and I would recommend bringing a pre-approval from your bank and not dealing with their finance department at all if she is any representation of the department as a whole. She made my partner uncomfortable and I found her pushiness distasteful of such an otherwise amazing car buying experience. It’s too bad that was the last person we spent time with before leaving with the excellent new car. More

Great People = A Sale! Sheehy was the third dealer we tried after encountering apparent lack of interest in selling cars at two others. We were greeted with a friendly face Sheehy was the third dealer we tried after encountering apparent lack of interest in selling cars at two others. We were greeted with a friendly face at the front desk and directed to sales expert Chris LaPorte, who was very enthusiastic and knowledgeable about the car and worked hard to get us what we wanted. He not only found us a car, but has followed up to see if we have any questions, and another technology expert will follow up with us in a few weeks to help us with any other questions we have. Even the paperwork process, which is always tedious, was designed to be as simple as possible and was not overly pushy. Sheehy clearly cares about customer satisfaction & I would recommend them for a new Subaru! More

Albi & Tom for the Win! We had the best car buying experience with Albi Sadikaj & Tom Reber. We were given an incredible deal and the transaction was seamless. Highly recom We had the best car buying experience with Albi Sadikaj & Tom Reber. We were given an incredible deal and the transaction was seamless. Highly recommended! More

Above and Beyond Chris La Porte called me as my current lease was coming to an end. We met and he was very patient while I decided between an Outback and a Forester. Chris La Porte called me as my current lease was coming to an end. We met and he was very patient while I decided between an Outback and a Forester. He got me a smokin' deal on an Outback - the model and colors were just what I wanted. Fast forward 11 days - my brand new car wouldn't start. I had it towed to Sheehy in Springfield and got a loaner car the same day. The next day the service dept found that a module went bad and a new one was ordered. It would arrive in about 4 days. I contacted Chris and told him that frankly I just wasn't feeling this car and was there anything he could do to get me a different Outback. He promised to do what he could and get back to me. A day later he called and told me he was getting me out of my car. He worked with the sales manager Chris Barr and a few days later I went and picked up another Outback in a new color that I requested. Everyone at the dealership thanked me for working with them on this ... but they deserve all the credit. This is the fourth Subaru I've leased from Sheehy Subaru of Springfield and it won't be the last. More

Best Experience I highly recommend Sheehy Subaru of Springfield. My service consultant for the last 2 years at Sheehy Subaru has been Trevor Rosser. I also own a Ford I highly recommend Sheehy Subaru of Springfield. My service consultant for the last 2 years at Sheehy Subaru has been Trevor Rosser. I also own a Ford and Trevor was my service consultant at Sheehy Ford for many years and it was a surprise seeing him at Subaru. I knew immediately I was in good hands. Recently I have had several issues with my new Subaru and Trevor always seemed to find a way to put me at ease. He goes far above and beyond to provide the utmost exceptional customer service. He takes pride in his job and is very customer focused. He is the exemplar service consultant! If you have to get your car serviced, call and ask for Trevor Rosser. You won’t regret it! Due to all the issues with my new Subaru not only have I had the pleasure of working with Trevor but also sales rep Chris La Porte. He and Trevor spoke about the issues I was having and that I was ready to start over and purchase a new vehicle at Subaru. Chris listened to me vent and provided me comfort and ultimately helped me find my new Subaru. He even came into work the day he was scheduled to be off to help me get into my new car. From start to finish Chris was very helpful and ensured I was taken care of. I never felt pressured to buy a car and I felt like he actually listened to my needs and wants in a new car. If you are looking for a new Subaru come on by and ask for Chris La Porte. With Chris helping you make your purchase and Trevor helping you maintain your vehicle Sheehy Subaru just put together a dream team that will have people coming back over and over again! More

Bought of car. Subaru Crosstrek We bought already in this dealer 4 Subarus.. Forester, Legacy, Impressa and Crosstrek and same sales Men who provide excellent customer services and w We bought already in this dealer 4 Subarus.. Forester, Legacy, Impressa and Crosstrek and same sales Men who provide excellent customer services and we feel very important because his honesty we appreciated. Sincerely. Maria Stoch and Hugo Pita. More