Sheehy Subaru of Springfield

Customer Service The pay off payment on my trade in was delayed and when I tried to correct the situation given I was receiving late payment notices on a car I did no The pay off payment on my trade in was delayed and when I tried to correct the situation given I was receiving late payment notices on a car I did not own the finance department was not helpful and hung up on me. I was advised to go ahead an make the payment if I was concerned about my credit rating. Finally I was given proof of payment 15 days after the trade in but I was left on my own to deal with the issue. More

Best Customer Service in the WORLD!!! I just had my 2015 Subaru Legacy picked up for service and purchased quite a few years ago at Sheehy Subaru in Springfield. Granted we are in the mi I just had my 2015 Subaru Legacy picked up for service and purchased quite a few years ago at Sheehy Subaru in Springfield. Granted we are in the middle of a bunch of craziness, but the fact that Sheehy service went above and beyond to make sure I received the best and most professional service. Then I realized, Why am I amazed its Sheehy Subaru the consummate professionals in delivering the best service in the world!!!! More

Chris was incredibly helpful in pairing me with my new Subaru. I really appreciated how he didn’t rush the process and was transparent each step of the way. He listened to my concerns and helped set me at Subaru. I really appreciated how he didn’t rush the process and was transparent each step of the way. He listened to my concerns and helped set me at ease. I would absolutely recommend Chris for future car buying! More

Wonderful experience!! Never in my life did I think buying a car could be so easy! We loved working with Chris La Porte. He was extremely helpful and listened to what we needed. I will recommend him to buying a car could be so easy! We loved working with Chris La Porte. He was extremely helpful and listened to what we needed. I will recommend him to everyone I know that is looking to buy a car! More

Wonderful Buying Experience Our buying experience with Sheehy Subaru of Springfield was outstanding! We were assisted by Shabir Baba with a test drive on the Outback Limited we Our buying experience with Sheehy Subaru of Springfield was outstanding! We were assisted by Shabir Baba with a test drive on the Outback Limited we were interested in and he also provided us with a detailed overview of the features of the vehicle. We worked directly with Chris Barr on obtaining a fantastic deal on our new Subaru. Chris was totally focused on earning our business from the beginning, attentively listened to what we were looking for, and was ready to do everything he could to sell us the vehicle we wanted and make us a part of the Subaru family. Chris delivered on all his promises and there were no surprises. When it came time to pickup our new Subaru, Adam Edwards was our host. We were welcomed very warmly and treated like family as Adam coordinated the process to complete the selling transaction. Adam took care of introducing us to our new Outback, handled our trade-in and then handed us off to financing to complete the paperwork with Carol Hall. Carol guided us through the process, explained additional coverage options available for our new purchase and finally handed us a thumb drive with all the completed documents. From start to finish the whole experience was painless and we are extremely happy with our new Outback. More

Easy and Great Experience Chris La Porte made this the best car buying experience! From the time I started until the time I drove away, I never felt up-sold, nor pressured. Gre Chris La Porte made this the best car buying experience! From the time I started until the time I drove away, I never felt up-sold, nor pressured. Great team and awesome Dealer! More

Recently bought a new 2020 Subaru Forester. Awesome service by Tony Gavri and Lisa Light. Gazillion kudos to both. Will definitely recommend this dealership to my friends. No hassle at all. Team is ver service by Tony Gavri and Lisa Light. Gazillion kudos to both. Will definitely recommend this dealership to my friends. No hassle at all. Team is very knowledgeable. More

"First Time Leasing" Chris made it very simple to understand and offered great deals for military. I will be recommending this place to my fellow military friends around. Chris made it very simple to understand and offered great deals for military. I will be recommending this place to my fellow military friends around. More

Lease Trade In I've been working with Sheehy Subaru and Chris La Porte since 2011. Chris has been excellent to work with over the years - honest, no hassle, and fair I've been working with Sheehy Subaru and Chris La Porte since 2011. Chris has been excellent to work with over the years - honest, no hassle, and fair pricing. He just helped me trade-up to a 2020 Forester ahead of schedule. This is my third Forester lease with Sheehy. Great vehicle and dealership, I highly recommend! More

Adam the sales manager worked to find us a great vehicle that we live with no hassle. He went above and beyond to ensure we were satisfied. that we live with no hassle. He went above and beyond to ensure we were satisfied. More