Sheehy Subaru of Springfield

Called a ton of dealers and thought I had a really great deal from one. Luckily I was connected to Chris LaPorte and he was able to explain to me that I was being duped. He was 100% honest and upfront in ev deal from one. Luckily I was connected to Chris LaPorte and he was able to explain to me that I was being duped. He was 100% honest and upfront in every conversation, made the process easy and quick, and was super communicative. I would recommend Chris and this dealership to anyone looking for a car. My only issue was that it was not made clear that I wouldn’t be able to put my entire down payment on my card which put me in an awkward position since I bank with USAA and they don’t have physical locations and it was a Friday so other banks weren’t open. The finance department is working with me and is also very up front and easy to communicate with, but it’s definitely an extra stress. More

Drove 2 hours to look at a 2006 Tundra with my pregnant wife. Called called before hand to see if it was available. Spoke with Shabar who seemed like he didn’t want to be bothered but still made the trip wife. Called called before hand to see if it was available. Spoke with Shabar who seemed like he didn’t want to be bothered but still made the trip. He was to busy to show me the car anyway, a nice mechanic stepped in to take his place. Ultimately I’m SHOCKED that Sheehy would even sell this type of vehicle with the condition it was in. THE TRUCK HAD NO PAINT! The clear coat was literally off the truck, paint chips all over, and a huge scratch on the right side. Sheehy This is the type of vehicle you would see at a sketchy wholesale “buy here pay here” used car dealership on Jefferson Davis HWY. Carmax wouldn’t even sell this type of vehicle with the condition it’s in. As a past customer I’m just really surprised Sheehy would sell a vehicle like this for 2K over KBB value. I shouldn’t of trusted the salesman who said it was in great shape. Complete waist of a trip and I had to listen to my wife complain all the way home. I can’t wait to post the pictures in the FB tundra page when Sheehy puts them online. Members are going to crack up laughing. More

Scammed here by the service department. I will never come back. My car was towed here and they knew that I was at their mercy. My car was recently inspected at another Subaru dealership and they had n come back. My car was towed here and they knew that I was at their mercy. My car was recently inspected at another Subaru dealership and they had no concerns with the tire tread. I was towed to Sheehy due to one flat tire. Since I had a flat tire they said my tread was low in all four and I needed four new tires. I was charged over $1,000. Also, I feel after all this money that I spent that they could have at least washed the outside of the car. Paid over $1,000 and received a dirty car back. The other dealership who has always been very honest did not have this concern of low tread, when my car was serviced one month prior. Also, my other dealership will wash the car with just an oil change. Stay away from the Sheehy Subaru Service Department!! I hope that a future tow will not bring me to this location again!! More

Great experience working with Chris and Jay. They really went beyond and above to make sure I get what I need. I will definitely come back to do business with them went beyond and above to make sure I get what I need. I will definitely come back to do business with them More

Outstanding service from Sheehy Subaru of Springfield. Jay Adorno, Chris Barr, and Lizzie were all excellent to work with during the car buying experience. I purchased a 2021 Subaru Ascent at the end of N Jay Adorno, Chris Barr, and Lizzie were all excellent to work with during the car buying experience. I purchased a 2021 Subaru Ascent at the end of November, and we settled on a price that couldn't be matched by any other dealer after doing several weeks of research. The Sheehy Subaru team is honest, transparent, communicates effectively, and I will return to them when it's time to buy a WRX. More

Excellent and individualized experience at Sheehy Subaru. Hoang Nguyen, Sales & Leasing Consultant, always remembered what I wanted in the vehicle and how much I was willing to spend. He was so polite, pat Hoang Nguyen, Sales & Leasing Consultant, always remembered what I wanted in the vehicle and how much I was willing to spend. He was so polite, patient, and professional throughout the entire experience. Chris Barr answered my questions on the financial side of the transaction and made sure that every discount that I was eligible for was applied. Both Hoang and Chris really made me feel like this dealership was a place I could trust and return to. Thank you, Sheehy Subaru. More

My husband and I were satisfied with the type of service we received when we bought our car this past weekend. Mr. Hoang gave us extraordinary service and Sheehy Subaru. We checked out several cars and test we received when we bought our car this past weekend. Mr. Hoang gave us extraordinary service and Sheehy Subaru. We checked out several cars and test drive about three cars. Mr. Hoang was very patient and he made sure he addressed questions and issues we have had. Thank you Mr. Hoang. More

Third time leaser here. Thanks to Mohammed, Shabir, Chris Barr and most importantly - Chris LaPorte for making it happen. Dream team. I appreciate the home appointment option as well to have someone walk thr Barr and most importantly - Chris LaPorte for making it happen. Dream team. I appreciate the home appointment option as well to have someone walk through the features of the car. More

Earlier this week I bought my first new car from Sheehy Subaru - a 2021 Crosstrek. Sajjad was the one who really helped me with the selection process. He was super helpful and patient while I test drov Subaru - a 2021 Crosstrek. Sajjad was the one who really helped me with the selection process. He was super helpful and patient while I test drove different trims and was very knowledgeable about Subarus, and cars in general. Buying the car was no pressure, easy-going, and he was very professional. Sajjad really believes in Subaru's products which makes me very confident I made the right decision. Thanks again to Sajjad and Sheehy Subaru of Springfield. More

I purchased my first car which was a Subaru Forrester and was assisted by Jay. He walked through all the different packages and did a great job with demonstrating each and every car and how they worked. Chri was assisted by Jay. He walked through all the different packages and did a great job with demonstrating each and every car and how they worked. Chris and Tom also did a great job assisting me with the sale and provided great details when it came to financing. In the finance department I was assisted by Mohammed and was able to take my time and read through all the different offers and packages to be added on and in the end got a warranty. I never felt pressured or rushed by anyone and want to emphasize how Jay and everyone went above and beyond with their customer service. More