Sheehy Subaru of Fredericksburg

I had a decent sales experience—the salesman I worked with was good, not too pushy, and overall, the process wasn’t bad. However, my issue started after I took the car home. When I tried to remove the fr with was good, not too pushy, and overall, the process wasn’t bad. However, my issue started after I took the car home. When I tried to remove the front license plate holder they installed, I noticed they had scratched the xxxx out of my bumper putting it on. I called to speak with one of the sales managers, Matt, and he just sounded completely disinterested. I didn’t want to drive over 40 minutes just to be told there was nothing they could do. At this point, I was really frustrated with the lack of care for the car once the deal was done. They might offer good deals, and the salespeople do their jobs well, but I’ve had this car for less than a month, and I’m already dealing with paint damage that can’t be buffed out. During the call, Matt claimed he couldn’t understand what I was saying. I explained clearly that when they installed my front plate, the screws scratched my bumper badly—yet he still didn’t seem to care. Super disappointing experience. If this is how management handles something this simple, good luck getting anything warrantied or replaced if it’s their fault. More

Outstanding Car Purchase Experience at Sheeshy Subaru I recently had the pleasure of buying a car at Sheeshy Subaru, and I wanted to share what a fantastic experience it was. The team at Sheesh Subaru I recently had the pleasure of buying a car at Sheeshy Subaru, and I wanted to share what a fantastic experience it was. The team at Sheeshy Subaru, including Earl, the sales guy, DJ, the general manager, and Curt, the finance manager, made the process smooth, fair, and enjoyable. Earl's expertise and friendliness were instrumental in helping me find the right car. DJ's commitment to customer satisfaction was evident, and Curt made the financial aspect stress-free. This dealership's transparency and commitment to its customers are commendable. I traveled from North Carolina to VA, Fredericksburg, on my brother's recommendation, and it was definitely worth it. I recommend Sheeshy Subaru to friends and family. More

Purchased a 2020 Surbaru Forester from Earl. There was initially some challenge with getting the car transferred from another location, but after resolved Earl and everyone at the dealership we There was initially some challenge with getting the car transferred from another location, but after resolved Earl and everyone at the dealership went above and beyond to ensure we were getting everything we needed to complete the transaction. This is our 2nd car purchased from Earl and Subaru Fredericksburg. Great low pressure and professional experience. More

We worked with Earl to purchase our new Subaru! He was fantastic from start to finish! Extremely knowledgeable, kind and trustworthy! We look forward to working with him in the future! He was fantastic from start to finish! Extremely knowledgeable, kind and trustworthy! We look forward to working with him in the future! More

Sales (Earl), service (KJ) and finance (Kurt) were all excellent. The transition from leasing to buying vehicle was throughly explained by Earl and Kurt. KJ assisted in helping us use owed VPI credit for excellent. The transition from leasing to buying vehicle was throughly explained by Earl and Kurt. KJ assisted in helping us use owed VPI credit for service. More