Sheehy Nissan of Waldorf

Michael Gilbert is outstanding Sales Consultant. Courteous, professional, on top of his games from first phone call, that continue when I walked into dealership Saturday Courteous, professional, on top of his games from first phone call, that continue when I walked into dealership Saturday More

I originally went to Sheehy Springfield and bought a used Armada. The Day after I bought it the check engine light came on. I took it to the Springfield Service Department and it was in the shop for over 2 Armada. The Day after I bought it the check engine light came on. I took it to the Springfield Service Department and it was in the shop for over 2 weeks. I got the vehicle back from the shop and a few days later the check engine light came on again. I took it back to Springfield. It was in the shop again for more than a few days. The check engine light came on again after a few days. I called Springfield to make an appointment and Greg (the guy in service) would not return my call. I decided to take the vehicle to Sheehy in Waldorf to see if they could find out what the problem was with the vehicle. They found out that the vehicle was not properly repaired by Springfield. Sheehy in Waldorf allowed me to trade the vehicle that could not be repaired for a newer vehicle. They promised me a payment that I felt comfortable with and they delivered. All of the employees there were very friendly and attentive. My sales guy, Tim, was awesome. More

I bought a car from Brandon in July. I came in for the scheduled service and he remembered me and the car I bought. It is now December. :-) He asked about how I liked my new car , if I would get my next c scheduled service and he remembered me and the car I bought. It is now December. :-) He asked about how I liked my new car , if I would get my next car at Sheehy Nissan and if I would refer my friends. The answer to all those questions is yes. My experience with the purchase and the service have all been great. Brandon is very professional and friendly. More

I wanted to get a used car for myself. I contacted my good friend Bill Crockett. He is a sales person down at Sheehy in Waldorf. We told Bill that what we were looking for. He came back with this Ford F good friend Bill Crockett. He is a sales person down at Sheehy in Waldorf. We told Bill that what we were looking for. He came back with this Ford Fiesta 2013. I told him that my dad was going to put it in his name and i was going to make the payments. The only thing was that my dad couldn't come down there with me to sign the paperwork. Bill went to his bosses and they came up with the idea to have us get a notarized letter saying that my father gives me permission to sign his name. Ok so we got that and i went down to get the car. When i got there i first dealt with Marc in finance. I noticed that the paperwork i was signing had my name and my fathers information. My dad has the same name as me and i am JR. i asked Marc if this is going to be a problem and he said no. They handed me the keys to the car and off i went. About 2 weeks went by and i called Bill cause i haven't heard anything. He said he would look into it. 2 weeks later we were contacted by Bill saying that we had to drive back down there to refill out the paperwork cause the bank didn't except the paperwork. We couldn't just up and drive to Maryland a 5.5 hour drive.......So thats when we spoke to William Gray very rude to us. He had alot of sarcasm to say. Again this wasn't our fault it was theres but they were trying to make it our fault! He told us that he was going to REPO the car mind u we still haven't even made a payment. We told him that we would go to our lawyer. When we said that he said that he would have someone drive up here to fill out the paperwork. The next day someone from the dealership drove up to our house and my father signed all the paperwork. The next morning the dealership called us to tell us that my dad missed a few signatures. You would think that the representative from the dealership that drove to our house 5.5 hours would of went over each and every page to make sure he had the proper signature! This is when we started talking with Branden Toth, again also very rude and sarcastic trying to tell us that we were doing a straw deal and they knew what they were doing from the beginning they messed up and tried to put this on us. Marc and Branden both should lose there jobs they are disgusting customer service reps for Sheehy. I would ashamed of myself if i was there bosses. So on the phone Branden asked my father if he could sign his name. ILLEGAL!!!! Anyway a few days later we were getting a call from the repo people. My father had to get a private loan from a bank up here in NJ with a lot higher interest rate that we were supposed to get. Well we got the loan and sent them there money. Im still waiting for my registration and tags and haven't received them. I can' tell u how many times i emailed these guys and called and its so difficult to get anyone on the phone. I would never ever deal with these guys again even if they told me they would give me a free car. Someone there should lose there job. I hope anybody thats going to buy a car from them reads this first!!!! TERRIBLE AND HORRIBLE EXPERIENCE! More

My family of four needed another larger SUV and after a horrible experience at a used car dealership in VA felt we may not find one. We came on the Sheehy Nissan lot and I was greeted by Mac McReynolds hi horrible experience at a used car dealership in VA felt we may not find one. We came on the Sheehy Nissan lot and I was greeted by Mac McReynolds his customer service was top notch, later we met Michael Breinig and they both worked to get the vehicle we wanted to drive delivered from Annapolis. Lastly, Mark Peluzzo was a great help in the financing and they worked with a credit union that beat our lowest interest rate by over a point, saving us money in the long run. I highly recommend this dealership and I've been in since the purchase and I'm still greeted with a smile and very polite demeanor by everyone. Haggle free pricing is great and some of the extras like the VIP program is a must. I hardly ever write reviews, but this level of customer service deserves to be heard. Thanks gentlemen, for a great experience! More

Sales Consultant Tim Ahi was very involved, candid and personable. Everyone else involved in this transaction impressed me as being straightforward and knowledgeable. I'm convince I got a lotta car for personable. Everyone else involved in this transaction impressed me as being straightforward and knowledgeable. I'm convince I got a lotta car for a very reasonable price. More

Mickey had provided the best service that I have ever experienced while attempting to purchase a vehicle! I rally appreciate ALL of her assistance. She definitely deserves a promotion asap!! experienced while attempting to purchase a vehicle! I rally appreciate ALL of her assistance. She definitely deserves a promotion asap!! More

I recently purchased a new car for the first time in 10 years. Mr. Conrad Westerman and Mr. Chris Grant's professional assistance made the experience an absolute pleasure. I highly recommend them and all t years. Mr. Conrad Westerman and Mr. Chris Grant's professional assistance made the experience an absolute pleasure. I highly recommend them and all the staff at Sheehy Nissan to anyone in the market for a car. Both gentlemen guided me to the perfect car that met my needs and budget. I couldn't be happier with my purchase. More

I can not say enough good things about my experience with everyone at the Waldorf location (08/16/2013). Not one time did I feel pressured during any part of my service/buying experience. I came in for servi everyone at the Waldorf location (08/16/2013). Not one time did I feel pressured during any part of my service/buying experience. I came in for service on my 2007 Altima and walked out with a 2013 Altima. Had I scripted it myself I could not have asked for things to be easier during, what is for most people a happy yet somewhat stressful process. The entire staff at Sheehey Nissan of Waldorf made me feel welcome. William - Thank you for approaching me while I was waiting, It was meant to be Malcolm - Your time, patience and assistance was unbelievable (I now know how to roll the windows up and down with the fob - whew) John - Good luck with the new baby and it was an absolute pleasure to watch you do your magic Michelle - An absolutel pleasure to meet you Mia -Muchas gracias mia amiga. Fue un placer conocerte Barry (Steve) - Thank you for all your help and kind words, I won't even hold the fact that you're from NY against you To everyone else that helped along the way it was much appreciated and won't be forgotten. When you interact with other people who bring a smile and sense of comfort in todays fast paced "in and out" world it is something you will take with you forever and wait for the chance to pay it forward. Thank you all!! Lisa Sacco More

My mother and father bought me and my sister a vehicle in December 2012. I have nothing but problems with my car. I have taken it back to the dealership on four different occasions because it is making a lou December 2012. I have nothing but problems with my car. I have taken it back to the dealership on four different occasions because it is making a loud noise. They could not find nothing wrong with it. So now the ESP and ABS lights are coming on and off. I took it to them for this. They tell me that the machine is not even reading that the lights even came on. Now this has happened on several occasions. Now my vehicle smells like antifreeze every time I get out of it and it is leaking from somewhere. They also purchased a warranty and I pay extra on my bill every month. The warranty is useless. No matter what you have to pay money out of pocket even for the rental. It is a terrible experience. Also my sister took her car back as well because of the air condition and they did nothing to help her either. More