Sheehy Nissan of Manassas

I've never had a bad experience at any nissan dealership until sheehy nissan of manassas. Ive owned numerous nissans this particularly one purchased new and lived all over the US. Ive only had my my car mai until sheehy nissan of manassas. Ive owned numerous nissans this particularly one purchased new and lived all over the US. Ive only had my my car maintained at nissans dealers. The service department and service management at this location are THE worst. Ive been dealing with an issue for over a month with no resolve. If i were you take the extra drive or go to a smaller spot if you require any maintenance. They are Overpriced and cut corners by putting aftermarket parts on the car but charge inflated OEM prices. Ensure you follow up with them prior. Also, what dealer only stands behind their parts and worksmanship for 1/12 Most shops are 3/36. Also, my repairs were complete less than two weeks ago, awaiting a call back from the management since Friday 20 sep.... More

Beware of abusive warranty scams at this shadowy dealership where we had the worst car buying experience of our lives. We bought a car for our family from this dealership and paid a lot for the mos dealership where we had the worst car buying experience of our lives. We bought a car for our family from this dealership and paid a lot for the most extensive Nissan warranties they offered. Shortly afterwards, the car died because the wrong battery had been installed. AAA towed the car to a Nissan dealership near our home. The local Nissan dealer certified that the wrong battery was in the car when purchased from Sheehy. But in spite of having the most expensive Nissan warranties available, Sheehy refused to cover the repairs since we were still within the 90-day dealer service window and (according to them) that requires that only they can perform the repairs. So we paid almost $1,000 at our local Nissan dealership because Sheehy’s installation of the wrong battery forced us to tow the vehicle to our local Nissan dealer. They refused to honor any Nissan warranties. They also (ironically) used the 90-day dealer warranty to refuse to reimburse for repairs at any other dealership. We were abused badly at every level and now desperately trying to get the State Attorney Generals office to help us recover from this warranty scam. More

They took the chip out of my key and put in a battery that the store doesn't use. that the store doesn't use. More

The worse service all the time they never respect the appointment time even if you have the VIP waste your time for hours and the people work there it’s gross and don’t have any education and treat the c appointment time even if you have the VIP waste your time for hours and the people work there it’s gross and don’t have any education and treat the customer like they are doing a favor to us and we like cancel our VIP but we cannot for he’s rules my appointment was 3 o’clock and 5:30 need take my car without any service and go late to my job More