
Sheehy Nissan of Manassas
Manassas, VA
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Terrible Experience - DON'T DO IT TO YOURSELF I scheduled an appointment for 130PM today to get an emissions testing completed. I was not greeted by their service agents at all during this visit a I scheduled an appointment for 130PM today to get an emissions testing completed. I was not greeted by their service agents at all during this visit and had to wait 20 minutes for somebody to say they're slammed (REALLY?!) with not even one word of sorry. I've had terrible experience with this dealership before as my watch was stolen out of my car during one of my service visits. Unfortunately I bought their VIP service and I have to go there to get free oil change and state inspection. I waited another 10 minutes and then I left with no emissions completed. This is the worst customer service experience out of any dealerships I've dealt with. When I go to Pohanka Lexus dealership, they greet you, they help you in timely manner, and no theft occurs. I will never recommend this dealership for anything to any of my friends and family, rather disapprove of buying or getting any cars serviced here for lousy and poor service. More
Went from great to not so Second car from this dealership. Salesman, Mati, was awesome. Quick and easy and.... Then met with the person who sells the extended warrenties. Liste Second car from this dealership. Salesman, Mati, was awesome. Quick and easy and.... Then met with the person who sells the extended warrenties. Listened to the spiel even though i had made it clear i would not be purchasing a warrenty. Said "no, thank you". Listened to second spiel, more pressure. Again "no thank you". Third attempt, more pressure, much less friendly this time. Salesperson said my reasoning behind not purchasing the warrenty-Money "didnt make sense". Fourth!! attempt. again a polite "no thanks" on my part. Salesperson was completely unfriendly at this point said "well, i guess you dont want to save money" wrote declined in huge letters across the warrenty offer and made me sign a document that she said left the car "completely my responsibility" (dont i have a new car manufacturers warrenty and car insurance??) . I was extremely uncomfortable during the whole process and embarassed when after not purchasing the warrenty i was basically rushed through the rest of the signing process by someone who made it clear they were done with me as a customer. Bought a lot of cars, never had this kind of pressure or this reaction during the process. Good dealer, great salesman...but the warrenty salesperson needs to work on customer skills. More
Pleasantly surprised I went here to look at a used Mazda they had and was welcomed by Sami. He was polite and no pushy at all. To my surprise I walked out with a Nissan Ro I went here to look at a used Mazda they had and was welcomed by Sami. He was polite and no pushy at all. To my surprise I walked out with a Nissan Rogue they even let me take it home that night before a purchase decision was made. Everyone there was very helpful and I bought it the next day. I love the Rogue and of course the service I received from Sami and his team! More
Service experience I was a bit apprehensive after my downright disgraceful experience with my vehicles very 1st oil change I had done at the Fredericksburg Sheehy. I got I was a bit apprehensive after my downright disgraceful experience with my vehicles very 1st oil change I had done at the Fredericksburg Sheehy. I got over it and drove an hour to go to the Manassas location for my 2nd, and they were phenomenal! Brad was whom took care of me on his end and eased my concerns and followed through with a great experience as I had when I purchased my vehicle here. I wouldn't recommend the Sheehy of Fredericksburg for any service needs but Manassas location is AMAZING! THANK YOU FOR GREAT SERVICE FROM BUYING TO MAINTENCE! More
Great The service is great. They are kind and have a good vibes towards us. Would definitely come back again to buy new car in the future. The service is great. They are kind and have a good vibes towards us. Would definitely come back again to buy new car in the future. More
Excellent Customer Service This was are 4th car that we purchased from Sheehy Nissan of Manassas it was painless and great deal on a 2015 Nissan Rogue thank to are main man Sami This was are 4th car that we purchased from Sheehy Nissan of Manassas it was painless and great deal on a 2015 Nissan Rogue thank to are main man Sami Noori and Sales Manager Mike and Edgar in finance it's are dealer for life thank you so much for making as feel family we do guys and gals. More
Very good experience purchasing a used truck This was my first car purchase in many years. I initiated with an internet inquiry and followed up with a test drive and purchase of a used truck. Th This was my first car purchase in many years. I initiated with an internet inquiry and followed up with a test drive and purchase of a used truck. The price was fair,the truck was detailed, serviced and in great condition. My sales representative, Sami Noori, made every aspect of the transaction very pleasant. He was fair, honest and straightforward. We went back and forth on the terms of the sale and I had the feeling that’s Sami was working hard to make the sale work for me. Great experience. I love the truck and feel very good about buying it from a Sheehy Manassas. More
Flawless Transaction Anytime I need a vehicle I come to Sheehy Nissan of Manassas and get my favorite salesman Craig Phillips. He has been amazing this is my 4th Nissan ca Anytime I need a vehicle I come to Sheehy Nissan of Manassas and get my favorite salesman Craig Phillips. He has been amazing this is my 4th Nissan car and I love my new 2017 Nissan Rogue. Craig is very knowledgeable and knows his stuff. I appreciate the service and dedication he has making his customers feel special. Thank you Craig and thanks Sheehy for making my car experience worth wild!!!! More
Simple and painless This was the first new car purchase I had that was not stressful. Kris simply listened to what I wanted and facilitated the process. There was also no This was the first new car purchase I had that was not stressful. Kris simply listened to what I wanted and facilitated the process. There was also not a lot of back and forth that I am accustomed to in these situations. More
I only work with the best - Mr.Craig H Phillips I Fantastic service once again for my 3rd vehicle from Sheehy Nissan of Manassas, and from Mr.Craig Phillips I. I can’t say enough about how efficient a Fantastic service once again for my 3rd vehicle from Sheehy Nissan of Manassas, and from Mr.Craig Phillips I. I can’t say enough about how efficient and knowledgeable Mr.Phillips is regarding the questions I had, both about the car and when it came down to negotiating in finance. The best thing is Mr.Phillips works for the customer and ALWAYS makes sure I’m comfortable with the pricing and will push his finance team to do the BEST for their customers. Love the communication in those ‘between’ moments when you’re waiting too. I have a busy schedule and sitting around isn’t in my best interest, Craig actually does as much preparation as he can prior to his customer even coming in! That works for me! This dealership is great all around and I love coming here. Simple as that. Special shoutout to all those in detail who work extra hours to deliver perfectly cleaned vehicles to customers as meticulous as I am! More