Sheehy Nissan of Glen Burnie

This was the first purchase of a new car, and the experience was wonderful. This dealer provided great service and the work quality was the best. My father previuosly bought a vehicle from this deals experience was wonderful. This dealer provided great service and the work quality was the best. My father previuosly bought a vehicle from this dealship and said it was the best. This was the first dealer I went to and I must say I am glad I did. More

Hernan was, in my opinion, one of the best sales people I have ever worked with. I was in sales for over twenty years, and won many awards for outstanding service. Hernan's personality, demeanor and conduct have ever worked with. I was in sales for over twenty years, and won many awards for outstanding service. Hernan's personality, demeanor and conduct reflect the highest level of salesmanship and customer service. He was attentive, interested in my thoughts and willing to go above and beyond to make me happy as a customer. My last Nissan purchase was a disaster; (at another dealership) I did not want to return to that dealership ever again. I requested an internet quote and established a connection with Hernan. I told Hernan that I have owned exclusively Nissan vehicles since 1990 and wanted to remain a Nissan customer, he did everything in power to keep me a loyal Nissan customer. I live in Belcamp MD and drove the distance due to Hernan’s level of customer service. And after my experience purchasing a vehicle from Sheehy, I will be a loyal Sheehy customer. My thanks for a outstand job go out to not only Hernan but Sam, the business manager, who did a splendid job getting us through the sales paperwork. Sam is another fine representative of your organization. I will refer this dealership to all. More

I'M BOUT TO BUY ANOTHER CAR FROM THERE AND I SEEN HIS NAME AND I'M SO EXCITED HE STILL WORKS THERE I OWN A 2005 NISSAN PATHFINDER AND I LOVE IT AND WANT TO UPGRADE. HE WAS THE BEST HE SHOWED ME EVERYTHIN NAME AND I'M SO EXCITED HE STILL WORKS THERE I OWN A 2005 NISSAN PATHFINDER AND I LOVE IT AND WANT TO UPGRADE. HE WAS THE BEST HE SHOWED ME EVERYTHING ABOUT THIS VEHICLE AND SOLD A CAR TO MY SISTER ASWELL GREAT PLACE GREAT CUSTOMER SERVICE More

Very courteous. Easy to work with. Easy to understand. This is the second car I have purchased from Sheehy. I definitely will buy my next one from them, too. This is the second car I have purchased from Sheehy. I definitely will buy my next one from them, too. More

My car went in for service, but came out with a huge verbal estimate for repairs. I got a second opinion and was amazed. The second opinion suggested also that Sheehy exaggerated the extent of the probl verbal estimate for repairs. I got a second opinion and was amazed. The second opinion suggested also that Sheehy exaggerated the extent of the problems. I'm getting my car repaired for 75% less than Sheehy wanted, partly because parts of their verbal estimate were false. The garage that gave me the second opinion was also stunned by the loose bolts they found after Sheehy had my car. I'm concerned Sheehy was trying to "encourage" me to trade my car for less than was it was worth. Not the way to do business and keep customers. FYI, this is the second problem I had with their service department, the previous problem was resolved by a partial refund because they replaced a part that wasn't failed and tried to charge me for it and for the actual fix. As for the likely dealer response to this: concentrate on customer satisfaction on the ground, and you won't need to harass reviewers on the internet. Treat me right and play fair, and the only negative reviews will be from hot-heads and cranks. More

Shady sales tatics..failed to honor trade in Shady sales tatics..failed to honor trade in agreement..added items to sales contract with out our knowledge or permission...Sold us new license pla Shady sales tatics..failed to honor trade in agreement..added items to sales contract with out our knowledge or permission...Sold us new license plates when the ones on my trade in could have been transfered to the new truck. Filed comlaint with Nissan North America. They also got upset because I used a Buying service for the price of the new truck which brings it way down. More

This is the 2nd car I have bought/leased with Sheehy in GB over email. I love doing my research online and emailing back and forth till I get what I'm looking for. It makes the day I go in to buy very quic GB over email. I love doing my research online and emailing back and forth till I get what I'm looking for. It makes the day I go in to buy very quick and easy. We will always come back to buy our cars at Sheehy in GB. More

on Aug 24th my son and I came to sheehy looking for a new vehicle. when the salesman approached us we were looking at the 2011 Juke, my son asked him if it came in standard transmission he told us NO. we dec vehicle. when the salesman approached us we were looking at the 2011 Juke, my son asked him if it came in standard transmission he told us NO. we decided to purchase it anyway. after finally getting to the finance department (which took way too long to get to that point) no papers were signed because no one new what my rate would be, we decided to take the car and sign paperwork the next day which we did. at this point everyone was very friendly and apologetic for having to wait so long, we couldn't have asked for better customer service. on aug 25th all paperwork was signed everything was great until the 26th when my son went on the web and saw that they did indeed have a Juke with the standard like he had asked for in the first place. he went to the dealership Immediately and all the great customers service given the day before was gone. my son said the manager treated him as if he were some stupid teenage kid who just had buyers remorse. he was not willing to work with my son at all and told him we sell cars you signed it you baught it. my son said he was extreamly rude. At this point my husband had to go to the dealership. after arguing with the manager and having to prove that we had been looking for a standard and infact asked for one as soon as we got there, and proving that you had one on the lot the whole time the manager finally gave in to our request to switch cars. I myself am in the customer service field and would never treat a customer the way my son was treated. Had he HAVE been treated better this letter would have never been written. More

Kenny Pursley was very helpful and professional and gave me all the necessary information needed to help with the purchase of my new Versa. I didn't feel pressured into buying the car, and I was very pleas me all the necessary information needed to help with the purchase of my new Versa. I didn't feel pressured into buying the car, and I was very pleased with the treatment I received. All the employees at Sheehy Nissan were all friendly and I would "HIGHLY" recommend your dealship to everyone. It was a great experience. Thank You so much. I Love my new car!!!!! More

Kenny was so knowledgable, friendly and efficient. He made our experience truly great! We now own two Maxima's. We will definitely return to Sheehy for ALL our needs. made our experience truly great! We now own two Maxima's. We will definitely return to Sheehy for ALL our needs. More