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Sheehy Nissan of Glen Burnie

Glen Burnie, MD

4.1
597 Reviews

7232 Ritchie Hwy.

Glen Burnie, MD

21061

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Showing 597 reviews

March 05, 2012

I am not sure if it was because of my age, or that I am a female but I was treated like a sub-class citizen from the moment I pulled into Sheehy Nissan, and sadly I still purchased a car from them. I was ne More

by laomalley7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny
February 27, 2012

Vehicle got sold out from under me when I was at Annapolis location simply because I was not doing the paperwork at Glen Burnie location. I was used as a pawn to get the vehicle to sell faster to an More

by bacchuv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Harrison
Feb 28, 2012 -

Sheehy Nissan of Glen Burnie responded

Mr. Malott, I am so sorry that the vehicle that you wanted was sold to another customer yesterday. Sheehy stocks over 800 vehicles at our locations and they are available for sale by any of our 19 locations. We have guidelines which help to prevent multiple sales on the same unit. It is rare when it occurs however when it does the location that physically has the vehicle and the customer at it's location has the priority in selling the vehicle. I am happy that Annapolis was able to deliver a vehicle to you that met your expectations and I apologize for any inconvenience that you experienced. We do hundreds of transfers each month between Sheehy stores without an issue so this is indeed a rare situation. Thanks for your understanding Mike Harrison

February 21, 2012

This dealership worked with me with no problems. I told them what I wanted and what I wanted to spend and Mike called me back and said, they can help me. This has to be the best experience I have had at a More

by chriss35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lambert
January 28, 2012

I was greeted within minutes of walking onto the lot. Everyone in the Sales Department that I interacted with was friendly and courteous. They helped to answer all my questions and addressed my concerns More

by newfoundland2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nicoli
January 18, 2012

I've only had a Great experience with Sheehy Nissan of Glen Burnie and Andrew in service. When I bought my car I ordered it online and picked it up and everything went smoothly cheaper the Carmax wanted w More

by hbenser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Francis
January 06, 2012

Great people to deal. Wonderful experience will come back to Sheehy Nissan . Everyone was great from salesman, manager and finance guy. We got a great deal More

by Kari0315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
December 22, 2011

Josh, Hernan and Sam were AWESOME. Plus, everyone else at the dealership were nice. They make you feel like a person and not just a customer. They are patient and wont pressure you to buy (not like other dea More

by sbarber11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh McGuire, Hernan Fortin and Sam
December 09, 2011

Sheey Nissan Is the top ofour list we have purchased two cars this year from Brad Michaels, simply the best salesperson. he is not pushy and understands the customer very well.Kris in Finance is also a More

by Rebecca Duvall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad M., Chris in Finance, Gary, and Mike H. and Bill was such a joy to chat with
December 09, 2011

JEROME HODGES GOES OUT OF HIS WAY TO MAKE SURE YOU ARE HAPPY AND PLEASE WITH THE SERVICE THEY PROVIDE FOR YOU...HE EXPLAINS EVERYTHING VERY CLEARLY AND IF YOU DON'T GET IT THE FIRST TIME HE TAKES HIS TIME More

by GERALDINE E GREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEROME HODGES
December 05, 2011

I received all yes's when buying the vehicle, then when I went back for the parts I requested the service department said it ccould not be done. Sales team shady, service department questionable. I am gettin More

by ckeller
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Danny
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