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Sheehy Nissan of Glen Burnie
Glen Burnie, MD
597 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 597 reviews
December 19, 2012
Overall experience is pretty good, but be aware when you're buying the VIP program. The first thing that they stress when you buy this VIP CLUB, is oil & filter changes for life of the vehicle. Once you you're buying the VIP program. The first thing that they stress when you buy this VIP CLUB, is oil & filter changes for life of the vehicle. Once you're in the service department, you'll find out that you only get 4 a year, after that, you're on your own. Buyer beware! More
by davidwagner
Employees Worked With
Not sure
August 22, 2012
Since this initial review was posted, we have worked with Mike Harrison and have been assured that the service will improve. We are hoping that this will be the case and that we will be provided with the ser Mike Harrison and have been assured that the service will improve. We are hoping that this will be the case and that we will be provided with the service promised. Thanks Mike for addressing our issues. We bought a vehicle here and got the VIP program with it. Since the purchase we have not had one good experience with them. We bought the interior/exterior protection program and the first service with them to have this done left our brand new vehicle with white streaks all over it... We had to take it back three times and argue with three different people who accused us of putting something on the vehicle. We were promised that with the VIP service that all we had to do was bring the vehicle in and we would be moved to the front of the line and get serviced. Now only a few months after the purchase we are told that they don't have enough people to provide this service as PROMISED and SOLD and now we have to set an appointment and there is no more VIP service. They promise a car wash every time you take the care in for service, we took it in for the first oil change and NO CAR WASH... they have not done ONE thing that they have promised or that we PAID FOR!!!! We have complained to the service manager and emailed them and not one of them has even bothered to respond to us or acknowledge us. The only thing I can say that they have done consistently is NOT PROVIDE any customer service or actually provide any of the services they promised. More
by lauranissan
Employees Worked With
Mike Harrison
August 20, 2012
My experience at Sheehy was incredible. I had not bought a car in YEARS and I was terrified. I was recommended to go and see a Mr. Dennis Watley and lm so glad I did, It was not that easy, it took me a lon a car in YEARS and I was terrified. I was recommended to go and see a Mr. Dennis Watley and lm so glad I did, It was not that easy, it took me a long time before I told myself “is time”. And let me tell you I’m so glad I did. My all around experience was excellent. I left Sheehy of Glen Burnie with a 2012 brand new car, excellent payments. I could not believe how easy it was. Till this moment I still can’t believe it. I feel like a teenager buying their first car, and trust me I’m way beyond teenage years. All I can say is “Thank You so much” More
by Concepcion
Employees Worked With
Dennis Watley
July 31, 2012
Dennis is so very informative, friendly polite and meticulous on everything in which he gave us a very beautiful and good milage car. We loved our car and we are very happy with it. Thanks to Dennis f meticulous on everything in which he gave us a very beautiful and good milage car. We loved our car and we are very happy with it. Thanks to Dennis for the happy and wonderful experience in buying our new 2013 Nissan Altima SV. More
by mhillet
Employees Worked With
Dennis Watley
July 27, 2012
Courteous, plain spoken , honest. You can't ask for anything more. He led me through all the details of the new auto. He personally took me in the car to detail each and everyone pointing out the do,s anything more. He led me through all the details of the new auto. He personally took me in the car to detail each and everyone pointing out the do,s and don'ts. I couldn't have asked for better service. It was a very pleasant surprise. More
by Richard Krueger Sr.
Employees Worked With
Dennis Watley
June 15, 2012
I was really glad that I was able to buy my car through this dealership. Their service is extremely appreciated. I would definitely recommned my family and friends to come and shop from this place. this dealership. Their service is extremely appreciated. I would definitely recommned my family and friends to come and shop from this place. More
by nadia11432
Employees Worked With
Mike Nicoli
June 04, 2012
Everyone at the dealership were friendly and helpful. They answered my questions in a steIghtforward manner. The whole process was easy and comfortable from start to finish. They had the truck i wanted a They answered my questions in a steIghtforward manner. The whole process was easy and comfortable from start to finish. They had the truck i wanted and offered a fair and competitive price. I will certainly recommend Jerome and Sheehy to friends. More
by Slutzkerj
Employees Worked With
Jerome Hodges
May 27, 2012
Trying to rip off a Disabled Vet and Active Duty Senior Chief on Memorial Day weekend, great job folks. Easy enough example, offered 22K for a vehicle with a 26k KBB low value. I guess the up to 120% KBB t Chief on Memorial Day weekend, great job folks. Easy enough example, offered 22K for a vehicle with a 26k KBB low value. I guess the up to 120% KBB trade they offer also goes down to 75%. Look the value up yourself, 2011 Tacoma Crew Cab with Offroad Sport package, tow package, all dealer options, and 3" lift with Offroad tires. Cut and dry, serious waste of my time and very Military/Veteran unfriendly. More
by darryl_bradley
Employees Worked With
Sales Manager
April 16, 2012
Friendly - Very Informative - Like the way Dennis showed me around the showroom incase I needed any kind of service, inside and outside - introduced me to everyone who was involved in getting me the car I w me around the showroom incase I needed any kind of service, inside and outside - introduced me to everyone who was involved in getting me the car I wanted. More
by johnnyr
Employees Worked With
Dennis Watley
March 28, 2012
I had a great experience at this dealership. I enjoyed working with Brad on purchasing the car and then working with Kevin on the finance side. Both made the experience great and I am glad they made me l working with Brad on purchasing the car and then working with Kevin on the finance side. Both made the experience great and I am glad they made me laugh throughout it. They know I didn't want to waste my time or theirs. They were both confident that I would drive away in a car and I did. It was that good that I plan to go back and get my next car from there for sure. More
by Porciani
