Sheehy Nissan of Glen Burnie
Glen Burnie, MD
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Bought a Rogue Sport I enjoyed working with Ellie very much. She was very friendly and professional and facilitated the trade in of my old car. She was especially helpf I enjoyed working with Ellie very much. She was very friendly and professional and facilitated the trade in of my old car. She was especially helpful with the purchase of my new Rogue Sport. She answered all questions and remained available to answer questions even after I left. I appreciated that Sheehy gave me a good, fair price on the used car I was trading in and made the whole process relatively straight forward and easy. More
Amazing and patient Jerome was amazing from start to finish and I appreciate that he went the extra mile to my my transition to a new car a smooth process Jerome was amazing from start to finish and I appreciate that he went the extra mile to my my transition to a new car a smooth process More
Best Car Buying Experience to Date! It had been 10 years since we bought a new car so we were expecting high pressure sales. None of that whatsoever! Instead, we had a WONDERFUL car buyi It had been 10 years since we bought a new car so we were expecting high pressure sales. None of that whatsoever! Instead, we had a WONDERFUL car buying experience all thanks to Jerome and the rest of the staff at Sheehy Nissan. Jerome quickly recognized we were experienced buyers and appreciated the effort we took into researching our next car. We actually ended up with a different car then the Cayenne Red we test drove because the crew found a stain on the liftgate and did not want to sell us a a car that did not meet their standards. Happily, they found us a car in the color we actually wanted: Caspian Blue. We actually bought the car last month but have been driving it everywhere this summer that I forgot to submit my review! When it's time to replace our other car, needless to say we will be back here! More
Simple process with great service I turned in a leased vehicle and ended up leasing a new model. Dealing with Jerome and Sheehy Nissan was very easy. All of the staff were friendly a I turned in a leased vehicle and ended up leasing a new model. Dealing with Jerome and Sheehy Nissan was very easy. All of the staff were friendly and eager to help with any questions or concerns. More
Very Happy I had a good first time buying experience overall. It was a little out of my price range but I was happy with my purchase. I've always wanted a RAV4. I had a good first time buying experience overall. It was a little out of my price range but I was happy with my purchase. I've always wanted a RAV4. Thanks Ellie More
Joseph Scott helped put my family in a car! Joseph Scott worked hard to help move my family from a 2006 beat up sedan into a brand new Nissan Rogue. I feel safe driving my family now! Joseph Scott worked hard to help move my family from a 2006 beat up sedan into a brand new Nissan Rogue. I feel safe driving my family now! More
Life changing expierance Not only did I get a new truck but the extreme effort & hard work josh went thru to find the rite truck & color my wife was looking for. Everybody mea Not only did I get a new truck but the extreme effort & hard work josh went thru to find the rite truck & color my wife was looking for. Everybody meaning from service, parts & sales departments are outgoing say hello and present themselves very well. I will defiantly be a customer for life. Thank you sheehy. More
Very happy with our lease We usually purchase our vehicles but this time we decided to lease a new titan. We absolutely love it. We love this dealership and we will continue to We usually purchase our vehicles but this time we decided to lease a new titan. We absolutely love it. We love this dealership and we will continue to come back. The staff is amazing and so helpful. More
The don't do what they say they'll do We went to Sheehy Nissan because it's our closest Nissan dealer. We got online pricing from several car dealerships since we knew we wanted the NV Pas We went to Sheehy Nissan because it's our closest Nissan dealer. We got online pricing from several car dealerships since we knew we wanted the NV Passenger. We met with our assigned salesman, Chris Smith, and he was very nice. Once we test drove the car, we told him we were interested, and if they gave us a reasonable price we would buy it that day. We also told him we weren't up for the old games of haggling and talking prices back and forth. We said we wanted the best price he could do so we could move along with our day. He came back with a price several thousand over the quoted internet price. We explained again that we weren't up for the old sales tactics, and to have a nice day as we were leaving. As we were gathering our things, the sales manager, Chris Fitzpatrick came over and said to give him a minute, and that he would give us a better price. We were told that they would show us the "invoice" that they paid for the vehicle, to prove the dealership was only making $400 on the deal. I explained I didn't want to see the "invoice" because i've been through those games before where they have several invoices to show to make it look however they want. A couple minutes later, Fitzpatrick came back and gave us a price that was the original internet price, which again was several thousand less than the original price. I explained that somehow they were now selling me the vehicle for a 1500 loss according to what they had told me to this point. (THIS IS THE POINT I SHOULD HAVE WALKED AWAY PERMANENTLY) Then it was simply trying to find the vehicle in the color we wanted before we shook hands on a deal. Several hours later after sitting in the dealership, they said they found us the color we wanted, and would be able to have it Monday, since this was getting late on Saturday night. I waited for another hour to sign the contract and paperwork because their finance guy was with another customer. Given the amount of time I had already spent, I explained that I would leave to go to dinner, and return afterwards to sign the paperwork. I told them to have it ready so I could be in and out. About 2 hours later, I let them know I was on my way. I arrived, and shock overwhelmed me when I found that they weren't ready for me. I again waited for 20 minutes before leaving and telling them I would return monday to pickup the vehicle and sign the paperwork. On Sunday, I had another dealership texting me saying they would beat my price by 1000 just to earn my business. I explained that I already shook on a deal, and that I was seeing it through with Sheehy. Monday came and I went in to sign the paperwork. Alas they were ready for me. I signed all the paperwork and they told me it would be about 4 hours and that they had to go pickup our vehicle from the other dealership. I left our trade-in there and made arrangements for someone to pick me up. About 3 hours later, I spoke with Chris Smith who said he had to let me speak with the manager Fitzpatrick. So when I spoke with Fitzpatrick he said that the dealership they worked out the deal with to pickup the van we wanted was no longer responding to them and that he could try to find one in North Carolina or Virginia. After speaking with my wife we decided enough was enough. I called them back and canceled the deal and explained that we passed up another offer that would have saved us 1000 to hold true to our work. And then I explained that they did not hold up their end of the deal, and for that reason we were walking away. If you're still with me I'll tell you this. I don't know how they are in business. They obviously don't hold true to their agreements. They aren't interested in selling cars obviously. This was a miserable experience and I'd never recommend anyone to go there. Chris Smith was nice, but other than that nothing else went right. Hopefully they just go out of business so no one else has to suffer through a similar experience. Jeremy More
Ellie was excellent! Ellie was great to work with - quick responses, met us on her day off!, easy going and not pushy. Truly, it was the best experience I've had in buying Ellie was great to work with - quick responses, met us on her day off!, easy going and not pushy. Truly, it was the best experience I've had in buying a car. In and out in less than 2 hours :) More