
Sheehy Lexus of Richmond
N Chesterfield, VA
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Great Job! I just traded in my 2008 IS250 for a 2015. I am very pleased with all aspects of the transaction and with the salesman that I dealt with on this. Th I just traded in my 2008 IS250 for a 2015. I am very pleased with all aspects of the transaction and with the salesman that I dealt with on this. Thanks for a great car buying experience. More
Great service and spot-on product knowledge! This was our third Lexus purchase and the first from this dealership. We were treated like royalty from the start by an exceptional salesman who answ This was our third Lexus purchase and the first from this dealership. We were treated like royalty from the start by an exceptional salesman who answered all the questions we had. We had a good idea what we wanted when we made our first visit but that all changed when we decided to give the IS250 a test drive. We pick up the new car tomorrow and all the paperwork for the transaction has already been taken care of! Looking forward to the new car delivery!!! More
Was great experience! Great service and assistance. Robert Norton great salesman. 4th car we have bought from him! He was very helpful and courteous. We like him a lot. Great service and assistance. Robert Norton great salesman. 4th car we have bought from him! He was very helpful and courteous. We like him a lot. More
Informative, non pressured and professional. First time Lexus buyer, went straight from the Audi dealer to Lexus of Richmond. Not being 100% on the decision for Audi, I wanted to give Lexus a tr First time Lexus buyer, went straight from the Audi dealer to Lexus of Richmond. Not being 100% on the decision for Audi, I wanted to give Lexus a try. Wise choice, not only did I make a better choice on a vehicle, but the overall experience with the sales staff was excellent. Glad I gave Lexus of Richmond an opportunity. More
Outstanding Sales The Sale staff is outstanding. There was no pressure to buy and the salesman was very professional. He answered all my question and provided additiona The Sale staff is outstanding. There was no pressure to buy and the salesman was very professional. He answered all my question and provided additional information to assist in the purchase of the car. More
2013 rx350 purchase Newton Rector was most knowledgeable, patient and thorough in his service to us. His explained things very clearly. His assistance in covering the n Newton Rector was most knowledgeable, patient and thorough in his service to us. His explained things very clearly. His assistance in covering the navigation system was easy to understand, proactive and respectful to us. David Mickens was thorough and considerate in the financial aspect. It was an easy endeavor. More
Excellent dealership. Have purchased from this dealership previously and have my cars serviced here. People are friendly and helpful. Rick Fox is excellent and I have purch Have purchased from this dealership previously and have my cars serviced here. People are friendly and helpful. Rick Fox is excellent and I have purchased multiple cars from him, and will continue to do so. More
Purchase of new Lexus 450 RX Hybrid Car was on time; met at door; given coffee; signed papers; Mr. Fox accompanied us to car and demonstrated devices or such new to us. Car was on time; met at door; given coffee; signed papers; Mr. Fox accompanied us to car and demonstrated devices or such new to us. More
Positive experience The reason for our initial visit was to look at certified used 350RX vehicles but we ultimately also considered a new 350RX. Nick was very patient, k The reason for our initial visit was to look at certified used 350RX vehicles but we ultimately also considered a new 350RX. Nick was very patient, knowledgeable and helpful as we considered the pros and cons of each option. He answered all of our questions and provided us with information that assisted us in making the best buying decision for us. At no time did we ever feel pressured either way. After the purchase of our new suv, he gave an excellent demonstration of the features of the vehicle and gave us the hands-on opportunity to show that we understood and could use the features. He also encouraged us to call him anytime in the future if we had questions. Options for extended warranty, protective paint coating, etc. were well explained by David but we were not pressured to purchase any of them. Overall, our experience at the dealership was very positive. More
Wonderful facility,wonderful experience! From the moment I arrived to the moment I left I was treated with warmth and kindness by the whole staff. Rick was an excellent salesman. They give yo From the moment I arrived to the moment I left I was treated with warmth and kindness by the whole staff. Rick was an excellent salesman. They give you the attention and care you expect from a Lexus dealership. An outstanding experience! More