Sheehy Lexus of Richmond

Informative, non pressured and professional. First time Lexus buyer, went straight from the Audi dealer to Lexus of Richmond. Not being 100% on the decision for Audi, I wanted to give Lexus a tr First time Lexus buyer, went straight from the Audi dealer to Lexus of Richmond. Not being 100% on the decision for Audi, I wanted to give Lexus a try. Wise choice, not only did I make a better choice on a vehicle, but the overall experience with the sales staff was excellent. Glad I gave Lexus of Richmond an opportunity. More

Outstanding Sales The Sale staff is outstanding. There was no pressure to buy and the salesman was very professional. He answered all my question and provided additiona The Sale staff is outstanding. There was no pressure to buy and the salesman was very professional. He answered all my question and provided additional information to assist in the purchase of the car. More

2013 rx350 purchase Newton Rector was most knowledgeable, patient and thorough in his service to us. His explained things very clearly. His assistance in covering the n Newton Rector was most knowledgeable, patient and thorough in his service to us. His explained things very clearly. His assistance in covering the navigation system was easy to understand, proactive and respectful to us. David Mickens was thorough and considerate in the financial aspect. It was an easy endeavor. More

Excellent dealership. Have purchased from this dealership previously and have my cars serviced here. People are friendly and helpful. Rick Fox is excellent and I have purch Have purchased from this dealership previously and have my cars serviced here. People are friendly and helpful. Rick Fox is excellent and I have purchased multiple cars from him, and will continue to do so. More

Purchase of new Lexus 450 RX Hybrid Car was on time; met at door; given coffee; signed papers; Mr. Fox accompanied us to car and demonstrated devices or such new to us. Car was on time; met at door; given coffee; signed papers; Mr. Fox accompanied us to car and demonstrated devices or such new to us. More

Positive experience The reason for our initial visit was to look at certified used 350RX vehicles but we ultimately also considered a new 350RX. Nick was very patient, k The reason for our initial visit was to look at certified used 350RX vehicles but we ultimately also considered a new 350RX. Nick was very patient, knowledgeable and helpful as we considered the pros and cons of each option. He answered all of our questions and provided us with information that assisted us in making the best buying decision for us. At no time did we ever feel pressured either way. After the purchase of our new suv, he gave an excellent demonstration of the features of the vehicle and gave us the hands-on opportunity to show that we understood and could use the features. He also encouraged us to call him anytime in the future if we had questions. Options for extended warranty, protective paint coating, etc. were well explained by David but we were not pressured to purchase any of them. Overall, our experience at the dealership was very positive. More

Wonderful facility,wonderful experience! From the moment I arrived to the moment I left I was treated with warmth and kindness by the whole staff. Rick was an excellent salesman. They give yo From the moment I arrived to the moment I left I was treated with warmth and kindness by the whole staff. Rick was an excellent salesman. They give you the attention and care you expect from a Lexus dealership. An outstanding experience! More

bmw 528i I enjoyed working with Eddie and the others Involved. The only complaint that I would have is the car was advertised as having navigation and it does I enjoyed working with Eddie and the others Involved. The only complaint that I would have is the car was advertised as having navigation and it does not. More

Awesome ! Lexus of Richmond went the extra mile to make my Lexus experience superb ! I have always been a Toyota guy, and moved up last week to the Lexus NX200t Lexus of Richmond went the extra mile to make my Lexus experience superb ! I have always been a Toyota guy, and moved up last week to the Lexus NX200t ! What an awesome ride ! There is a 4 month wait on the NX if you special order, and they found the perfect one for me without having to wait ! Mike Quigley and Rick Fox were awesome to work with. I recommend Lexus of Richmond if you want that extra personal care when buying your new Lexus ! I drove three hours , and I must say it was well worth the drive. More

Lexus is Awesome! Once you go Lexus, it is hard to go back to anything else. I have owned a used Lexus I purchased from a family member for about 5 years now. I have be Once you go Lexus, it is hard to go back to anything else. I have owned a used Lexus I purchased from a family member for about 5 years now. I have been to Lexus of Richmond for service before (which was a great experience too) but this was my first experience with them for a purchase. Rick Fox helped me and he was very friendly and knowledgeable. I ended up getting a great deal on the car too! Lenore back in Finance was super awesome as well. Everyone was fun and not pushy which I enjoyed. More