Sheehy Lexus of Richmond

Car purchase We Appreciated Newtons knowledge and helpfulness. Also liked his matter of fact non pushy sales approach. Linda in finance was helpful and courteous. We Appreciated Newtons knowledge and helpfulness. Also liked his matter of fact non pushy sales approach. Linda in finance was helpful and courteous. Thank you. More

Great Experience! Rusty Miller was great and so was the car buying experience at Lexus! This was by far the best car buying experience i have ever had! Rusty Miller was great and so was the car buying experience at Lexus! This was by far the best car buying experience i have ever had! More

purchase of a new RX 350 Carla was definitely the best auto sales person that I have ever worked with. Also, Linda Jurey was the best finance manger that I have ever had inter Carla was definitely the best auto sales person that I have ever worked with. Also, Linda Jurey was the best finance manger that I have ever had interaction with. Both were most helpful, patient, and not at all pushy. I will definitely come back to your agency for my next Lexus More

Happy!! I am retired from the new / used car business after 27 years. 15 of these years spent in sales. Everything was done correctly and timely from greet an I am retired from the new / used car business after 27 years. 15 of these years spent in sales. Everything was done correctly and timely from greet and meet to final delivery. Robert was just as much on top of things as I used to be and that means a lot to me! The overall dealer support to him seemed very good and that makes a HUGE difference in the delivery process....clean up , finance etc. I was also glad to hear that Mr. Whitlow actually cared about his employees! (I asked Robert ). Wow...This makes a big difference in the overall attitude of the dealership and also makes your atmosphere more pleasant than usual for the customers. Unfortunately many dealer principals could really care less about their employees well being in today's REAL world and many customers DO feel that . Not the case at Lexus of Richmond. Great job. More

Thorough and painless Rick Fox was patient, very patient, in helping us purchase our RX350. He had all the paperwork lined up so there were no drawn out processes. He tau Rick Fox was patient, very patient, in helping us purchase our RX350. He had all the paperwork lined up so there were no drawn out processes. He taught me how to use all of the vehicle's features and gave me resources to learn more. More

Great Job! I just traded in my 2008 IS250 for a 2015. I am very pleased with all aspects of the transaction and with the salesman that I dealt with on this. Th I just traded in my 2008 IS250 for a 2015. I am very pleased with all aspects of the transaction and with the salesman that I dealt with on this. Thanks for a great car buying experience. More

Great service and spot-on product knowledge! This was our third Lexus purchase and the first from this dealership. We were treated like royalty from the start by an exceptional salesman who answ This was our third Lexus purchase and the first from this dealership. We were treated like royalty from the start by an exceptional salesman who answered all the questions we had. We had a good idea what we wanted when we made our first visit but that all changed when we decided to give the IS250 a test drive. We pick up the new car tomorrow and all the paperwork for the transaction has already been taken care of! Looking forward to the new car delivery!!! More

Was great experience! Great service and assistance. Robert Norton great salesman. 4th car we have bought from him! He was very helpful and courteous. We like him a lot. Great service and assistance. Robert Norton great salesman. 4th car we have bought from him! He was very helpful and courteous. We like him a lot. More

Informative, non pressured and professional. First time Lexus buyer, went straight from the Audi dealer to Lexus of Richmond. Not being 100% on the decision for Audi, I wanted to give Lexus a tr First time Lexus buyer, went straight from the Audi dealer to Lexus of Richmond. Not being 100% on the decision for Audi, I wanted to give Lexus a try. Wise choice, not only did I make a better choice on a vehicle, but the overall experience with the sales staff was excellent. Glad I gave Lexus of Richmond an opportunity. More

Outstanding Sales The Sale staff is outstanding. There was no pressure to buy and the salesman was very professional. He answered all my question and provided additiona The Sale staff is outstanding. There was no pressure to buy and the salesman was very professional. He answered all my question and provided additional information to assist in the purchase of the car. More