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Sheehy Lexus of Richmond

N Chesterfield, VA

4.0
268 Reviews

9703 Midlothian Tpke

N Chesterfield, VA

23235

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Showing 268 reviews

January 28, 2012

Dealership is great. Rusty Miller is the best. you can trust him to be very fair and to look out for the customer's interest. I would recommend the dealership and Rusty Miller specifically. More

by john smatlak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Miller, Rusty Miller
January 28, 2012

Stewart did a great job as a service advisor and Rusty is my salesperson is always helpful as an advisor and knows his Lexus cars very well. He is always truthful and honest as is Stewart More

by drjefflevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart C. Broyles, and Rusty, Rusty Miller
January 28, 2012

I've had my Lexus ES350 since December 2010. I live in Richmond and drive to Delaware. It has been an awesome commuting car. I interact with the Service folks every 6-8 weeks as I put about 35,000 miles o More

by ncoddington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Farley and his colleagues, Dale Farley
January 28, 2012

We currently have two Lexuses that we have serviced at Lexus of Richmond, where Robert Jennell takes good care of us. Always courteous and accommodating, Rob is the ideal customer Service Advisor. Since More

by apmest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert A Jennell, Robert Jennell
January 28, 2012

I purchased my ES-350 and I have all of my service work done at Lexus of Richmond. This is largely because of Robert Jennell. His advice and demonstrated ability is truly outstanding. Over the past 45 p More

by jwkess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert A. Jennell, Robert Jennell
January 27, 2012

We own both a 2005 LS430 and a 2005 RX330. We bought them both when we lived elsewhere but have had all service done at Lexus of Richmond since we moved here 6 years ago. Can't say enough good things about S More

by SteveKnox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Broyles
January 26, 2012

My experience at Lexus of Richmond has been "outstanding" since I purchased my ES in 2005. Robert is an excellent Service Advisor and clearly understands what it means to provide first class s More

by gnjordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jennell, Robert Jennell
January 26, 2012

Since I purchased my 2006 IS250 in March of 2006 from Robert Norton, I have had nothing short of a wonderful experience. I was Robert's first sale, being he had just started that week. Every year we re More

by PWEEDON17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Johnson, Roger Johnson
January 26, 2012

Every experience I've had with this dealer has been great. I truly enjoy bringing my car in for service. Robert is always helpful, efficient and friendly. This is my fourth RX, and I have no doubt a More

by Babs Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jennell, Robert Jennell
January 26, 2012

Robert Jennell and the entire Lexus Richmond team are great to work with. I don't believe that they are the cheapest, but they provide great value for their services. The quality of work is unquestione More

by Steve Short
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jennell, Robert Jennell
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