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Sheehy Lexus of Richmond

N Chesterfield, VA

4.0
268 Reviews

9703 Midlothian Tpke

N Chesterfield, VA

23235

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Showing 268 reviews

January 31, 2012

I have been very happy with Lexus of Richmond. They are very accommodating, friendly and professional. I will continue to buy Lexus and one of the reasons is that I would like to stay with the Lexus of Ri More

by Carolhofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Winders, Scott Winders
January 31, 2012

Newton was excellent. He was very professional, he worked with me to understand what I was looking for and ensured my needs were met. He even went as far as trying to help me program my car to my cel More

by LAllard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newton Rector, Newton Rector
January 30, 2012

Scott Winders is my service advisor, he always handles any issue with my GS-300 in a quick and efficient manner. He is always friendly and has a good attitude. Rusty Miller is my sales person, he always More

by abmorgan51
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Winders, Scott Winders
January 30, 2012

My experience with Lexus of Richmond is always great. I love the ability to use their online site to schedule my maintenance appointments. It is user friendly and it uploads the appt to my Outlook calendar More

by debplummer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Welch, Lee Welch
January 30, 2012

Lexus of Richmond's service department is the best I have experienced in 40 years of owning cars. They are very customer oriented and the quality of the work is excellent. They consistently go the extra mile More

by Hokieerock
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Broyles
January 30, 2012

There have been numerous instances where Robert has gone above and beyond the call of duty to provide outstanding service. I can honestly say that the reason I continue to bring my car to the dealership is More

by steelers164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jennell, Robert Jennell
January 30, 2012

Great attitude and friendly guy providing awesome service! Got a 10% discount on service manager's approval... Was fun to check out the hybrid loaner. Thanks Craig! More

by oceandry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Taylor (Service Advisor), Craig Taylor
January 29, 2012

Craig always handles any issue with my ES-350 in quick and efficiently. The service department is one of the main reasons I drive a Lexus. More

by Redtr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Taylor, Craig Taylor
January 29, 2012

My service advisor was Craig Taylor. He was efficient, courteous and informative . My car was promised on time and it had been washed. Great experience. More

by MAKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Taylor, Craig Taylor
January 29, 2012

I have been having service work done at dealers in many large cities in the Northeast for almost 50 years...Robert Jennell is the finest customer service rep. (advisor) that I have ever had...He makes you More

by golferchas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jennell, Robert Jennell
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