Sheehy Lexus of Richmond

MR. TAYLOR DID AN EXCELLENT JOB OF TAKING CARE OF MY SERVICE NEEDS. I PURCHASED MY RX FRON THIS DEALERSHIP AND SERVICE EVERYTIME HAS BEEN WAY ABOVE AVERAGE. I WILL RETURN TO BUY ANOTGHER LEXUS (IF T SERVICE NEEDS. I PURCHASED MY RX FRON THIS DEALERSHIP AND SERVICE EVERYTIME HAS BEEN WAY ABOVE AVERAGE. I WILL RETURN TO BUY ANOTGHER LEXUS (IF THE PRICE IS RIGHT) IN THE FUTURE. THANKS!!! CLARK P. SANGER More

We have purchased three new and two used vehicles from this dealership. I have never had a better, more pleasant experience than we have with them. The service department is what keeps us not only comin this dealership. I have never had a better, more pleasant experience than we have with them. The service department is what keeps us not only coming back, but also continually recommending this dealer for both sales and service. More

They have given me superb service since my first purchase in 1992, and the service depatment has been more than understand and helpful with any and all problems. In fact the service manager is probably thei in 1992, and the service depatment has been more than understand and helpful with any and all problems. In fact the service manager is probably their best salesman. More

All the employees are very courteous and helpful. Craig even googles my next stop so I don't get lost (which I sometimes do in Richmond)! The car wash after any sort of service is very much appreciated. even googles my next stop so I don't get lost (which I sometimes do in Richmond)! The car wash after any sort of service is very much appreciated. We had previously bought a Lexus from Jerry Marple and had a lovely experience. We will be back again this year to buy another car. More

Newton was excellent. He was very professional, he worked with me to understand what I was looking for and ensured my needs were met. He even went as far as trying to help me program my car to my cel worked with me to understand what I was looking for and ensured my needs were met. He even went as far as trying to help me program my car to my cell phone. Now that is customer service and going above and beyond. Thank you so much! More

Mr. Taylor smile, knowledge of his job , fast response with detail explanation, courtesy, and kindness and his positive attitude, is what he has displayed each time I have visited. with detail explanation, courtesy, and kindness and his positive attitude, is what he has displayed each time I have visited. More

Every experience has been wonderful experience. Robert has been extremely helpful every time I need him! He is a valuable asset to Lexus of Richmond! has been extremely helpful every time I need him! He is a valuable asset to Lexus of Richmond! More

I have been very happy with Lexus of Richmond. They are very accommodating, friendly and professional. I will continue to buy Lexus and one of the reasons is that I would like to stay with the Lexus of Ri very accommodating, friendly and professional. I will continue to buy Lexus and one of the reasons is that I would like to stay with the Lexus of Richmond dealership. More

Scott Winders is my service advisor, he always handles any issue with my GS-300 in a quick and efficient manner. He is always friendly and has a good attitude. Rusty Miller is my sales person, he always any issue with my GS-300 in a quick and efficient manner. He is always friendly and has a good attitude. Rusty Miller is my sales person, he always stops by to say hello whenever I am at the dealership for service. More

My experience with Lexus of Richmond is always great. I love the ability to use their online site to schedule my maintenance appointments. It is user friendly and it uploads the appt to my Outlook calendar love the ability to use their online site to schedule my maintenance appointments. It is user friendly and it uploads the appt to my Outlook calendar. The technology is impressive. My Service Advisor, Lee Welch is truly the best! I have worked with Lee for several years now and I always leave the dealership knowing he has taken good care of my me and my car. He is trust worthy and very considerate of my wallet! I know prices are what they are, but I always feel as if they are doing all that they can to keep the prices to a minimum. I thnk that says a lot for this dealership. I have also been communicating with Sandra Brown who has been very helpful and friendly as well. More