Sheehy Lexus of Richmond

Great service department, great loaner cars. They are always willing to work with you on any maintenance issues. Lexus of Richmond is why we are getting ready to buy our 5th Lexus! always willing to work with you on any maintenance issues. Lexus of Richmond is why we are getting ready to buy our 5th Lexus! More

Everyone there treats me with courtesy and respect. The customer service is always superior. I have used this dealer over 10 years and I never have disappointed with how they treat me as a valued customer. customer service is always superior. I have used this dealer over 10 years and I never have disappointed with how they treat me as a valued customer. More

This is our third Lexus from Lexus of Richmond and no matter if we are there for service or to purchase a new vehicle the service and attention to me the customer is always first class. I wouldn't go an matter if we are there for service or to purchase a new vehicle the service and attention to me the customer is always first class. I wouldn't go anywhere else for a Lexus. More

Was sensitive to my need to keep my 2002 Lexus RX 300, 105K, realizable and safe without unnecessary spending. Also sensitive to the logistical issues of living in Charlottesville with a double overnight 105K, realizable and safe without unnecessary spending. Also sensitive to the logistical issues of living in Charlottesville with a double overnight service. Thank you. More

The purchase experience was outstanding. Carla Spadaro thoroughly explained the car when I took a test drive. The Finance Department also was a great experience. I would definitely recommend Lexus of Ri thoroughly explained the car when I took a test drive. The Finance Department also was a great experience. I would definitely recommend Lexus of Richmond! More

I just purchased a 2010 ES350, and there were a few items which merited attention---one of which was indicated to me by the sales representative, Jerry Marple who, incidentally, was most helpful and attentiv which merited attention---one of which was indicated to me by the sales representative, Jerry Marple who, incidentally, was most helpful and attentive to my wife and me. The Service Representative, Lee Welch, was very cordial and professional, and I immediately knew this was going to be a positive experience. This was before I began enjoying the up-to-date magazines and wonderful refreshments. The time seemed to move quickly, and everything was appropriately addressed, all within the Certification Program. I enjoyed my visit (and one doesn't write that very often about auto service visits). Thank you. More

Rusty is a pleasure to work with - friendly, personable and knowledgable. He could not have done more to ake the purchase a positive experience. We have recommended him to many of our friends. In fact, and knowledgable. He could not have done more to ake the purchase a positive experience. We have recommended him to many of our friends. In fact, we live in a Lexus neighborhood. We are surrounded. More

The work was completed in a timely manner. Scott was especially helpful in programming my phone to my vehicle's "Bluetooth". The technical support was not available at the time of my visit and I really especially helpful in programming my phone to my vehicle's "Bluetooth". The technical support was not available at the time of my visit and I really appreciated it. More

Great overall experience. Would buy from them again and recommend to friend. The sales person was great, and the finance manager was very friendly. A+ recommend to friend. The sales person was great, and the finance manager was very friendly. A+ More

Overall atmosphere of the people and physical facility are outstanding! Everyone smiles and says hello, and most importantly, there is no pressure to by anything extra. are outstanding! Everyone smiles and says hello, and most importantly, there is no pressure to by anything extra. More