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Sheehy Lexus of Richmond

N Chesterfield, VA

4.0
268 Reviews

9703 Midlothian Tpke

N Chesterfield, VA

23235

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Showing 268 reviews

November 12, 2013

Rick Bernard is absolutely a superb salesman. He is a low pressure individual who answered all of my questions about the Rav4 and did not hound me to purchase the vehicle. During my initial interest he More

by JohnArcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Bernard , Rick Bernard
November 12, 2013

Great to work with, very smooth transaction. Very friendly and knowledgeable. Young kids came along for the experience and had a great time. All around good experience. More

by Wkahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newton Rector, Shawn Gusti, Shawn Gusti, Newton Rector
November 11, 2013

Stewart Broyles "walks the talk" on "passion for perfection". I was in for 10K service and mentioned a rattle. I said it was no big deal but he insisted it was to him. Even though we More

by Scoutmaster2880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Broyles
November 10, 2013

Excellent service and quality of work performed on my wife's Lexus ES 350. I am thoroughly pleased with the level of service and quality of work performed. More

by Perryleonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Welch, Lee Welch
November 07, 2013

The sales process was short and very efficient. The price was most competative and outstanding for a new year model just released. The cars preparation was detail and very well executed. The technology provi More

by Hokieerock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Miller; Maurec Hence; Jordan ; Daniel; Mike Quigley, Mike Quigley, Jordan Windsor, Rusty Miller
November 06, 2013

Had a recall on my lexus, dealer fixed no questions asked where any other dealer would check the vehicle first. They have taken care of my lexus since day 1, my next car will be another lexus More

by ms2619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott, Scott Winders
October 31, 2013

The attendant who met me at the curb and escorted me to the service center, the service employee who processed the paper work, and the service assistant who walked me to the waiting area were all given an More

by jdwingfield
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jennell, Robert Jennell
October 22, 2013

Lexus service was given a great rating for exceptional attention to a tire that was in need of replacement. This effort may have been life-saving. More

by jihirsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart C. Broyles
October 10, 2013

As always, the service was great. Roger is usually my service rep. and he is always polite and very helpful. However, he was with another client on Wednesday and Robert Jennell serviced my vehicle. He More

by fhorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jennell, Robert Jennell
October 02, 2013

Robert is the reason I keep buying Lexus, because I don't want to use anyone else for service. I've had three Lexus and won't switch because of Robert. More

by Wyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jennell, Robert Jennell
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