Sheehy INFINITI of Tysons

My experience at Inifiniti of Tysons was fantastic. I was shopping for an Infiniti and decided to test drive a G37X at Tysons based on reviews from this site. I was really just intending to test drive s was shopping for an Infiniti and decided to test drive a G37X at Tysons based on reviews from this site. I was really just intending to test drive since I was waiting to close on a condo that I was purchasing in Arlington and I didn't need another credit check against my report until after closing. After my test drive, Towney Townsend, my sales consultant told me that it would not be a problem to hold the contract until after I closed and that I could still drive away with the vehicle the same evening. I was skeptical at first, even after Bash, the sales manager explained that they were an honest dealership and that they would do what it took to earn my business. I really loved the G37 and other customers had given Infiniti of Tysons good marks so I agreed. The sales process from there forward was as smooth as silk. My first offer which was based on a lot of price research was accepted without any haggling. The admin outprocessing by Jason in finance was very professional (he did have to reprint forms a few times since he caught mistakes where I was overcharged-so I didn't mind that at all). Well, my closing was delayed another week and I returned to Infiniti of Tysons to explain the reasons to Towney and Bash. They were very understanding and Bash did not hesitate to extend the hold contract. Afterwards, Towney took the time to go over in detail all the car's operations and capabilities. I don't think I can recall a sales consultant that has ever explained a vehicle to me in such detail. While I was shopping around for other vehicles, sales people would just ride along for the test drive and ask me stuff about financing and leasing etc. At no time did anyone offer to explain to me anything about their vehicles and if I asked a question, they would have to break the owner's manual out. Towney was very professional and knowledgeable and responsive. I would recommend Towney and the staff of Infiniti of Tysons to any of my friends and associates interested in purchasing an Infiniti. More

My family has been looking for a new sadan that will keep our newborn safe and at the same time be comfortable. We saw the Infiniti G35S online and came in to talk about it. It was raining outside but Zied s our newborn safe and at the same time be comfortable. We saw the Infiniti G35S online and came in to talk about it. It was raining outside but Zied still came out to meet with my family. this is customer service at its best! We were there for just under 4hrs and the whole experience was one worth remembering. Thank you team Infiniti for everything you provided to my family! More

A couple of weeks ago I was hit by a drunk driver and my car was totalled. It was a horrible experience and I was not ready to look for a new car. So, I decided to check out some used cars. I found this car was totalled. It was a horrible experience and I was not ready to look for a new car. So, I decided to check out some used cars. I found this dealership through Craig's list. From the beginning they were extremely responsive through e-mail. When I finally made it there, I met Mr. Townsend. He was very professional and courteous and made me feel right at home. He answered all of my questions and did everything he could to help me find the right car for me. While waiting for Mr. Townsend I met Bash, who was extremely friendly and sat down to chat with me for several minutes. Finally, I met Mr. Parker who explained the process to me and expedited the process in a professional, succinct manner. I will definitely recommend this dealership to my friends and family. Thank you, guys!!! More

It has been a pleasure to work with the staff and managers at Infiniti of Tysons Corner. From start to finish, I've been given useful answers to my questions, thoughtful responses to my concerns, and managers at Infiniti of Tysons Corner. From start to finish, I've been given useful answers to my questions, thoughtful responses to my concerns, and consideration of my limited time. Here they treat their customers with respect, which is how buying a car should be! I began with a friendly, knowledgeable, no-pressure salesman, Kenny Kang. I had done my research on a model that I was considering purchasing. Recognizing that, Kenny focused on that model and didn't waste my time discussing other models. When I test-drove the car, he pointed out useful features and patiently answered my questions. At first, I thought I was just lucky to have a great salesman. But then I gradually realized that Kenny is one part of a great team. His managers (Basher El-Fiky and Brian Addy) are also friendly, intelligent, and low-pressure, as is the finance manager (Jason Parker). Whoever owns or manages this dealership has developed a formidable culture of sales and service, which is reflected in the people who work there and how they interact with their customers. I recently purchased an Infiniti at a very good price. As my salesman, Kenny predicted, I am very happy with it. I am even happier knowing that I have an excellent dealership standing behind it. More

Purchased a used car for 18 year old son. Louis Blount was dynamic, articulate, poised, and experienced. There was no fast talking, double speaking that you get from other dealers. All around stand-up g was dynamic, articulate, poised, and experienced. There was no fast talking, double speaking that you get from other dealers. All around stand-up guy, who I will reach out to next time I buy a car. Thanks Infinity...I'll be back! More

Working with Ivan Johnson was a pleasure. He took the time and effort to show me multiple vehicles and their features. He also took me on a great road test that offered me the knowledge of what I was get time and effort to show me multiple vehicles and their features. He also took me on a great road test that offered me the knowledge of what I was getting into prior to purchase. He never pushed for a sale but managed to exhibit confidence in Infiniti and their product. I would certainly recommend doing business with him as I plan to in the future. I will say you have to work hard to get a deal but if you come in prepared they'll work with you. The finance managers can be a bit more hardlined but that is to be expected. Overall, a great experience and I would highly recommend Infiniti of Tysons to anyone. More

My college age son purchased a used vehicle last spring through Richard Slater. Mr. Slater worked patiently with us in trying to find a vehicle that came close to what my son was looking for, while bringin through Richard Slater. Mr. Slater worked patiently with us in trying to find a vehicle that came close to what my son was looking for, while bringing it within a price range my son could afford. Neither my son nor I care for high pressure sales people. Mr. Slater's patience, sense of humor and insight made for a totally enjoyable buying experience. Management and service department personnel were also first class. More

Great service. He was honest with me and he even cars me to find out how the vehicle is doing. They gave me the best price I could find in the DC area, and they did their best to find me the best financing to find out how the vehicle is doing. They gave me the best price I could find in the DC area, and they did their best to find me the best financing from various banks. They have good people who are willing to assist in any way; and I would recommend them to anybody. More

The experience purchasing my car at Tysons Corner Infiniti could not have been better. When I first visited, I had not decided on an Infiniti and actually thought I would buy an Acura or a Lexus. I Infiniti could not have been better. When I first visited, I had not decided on an Infiniti and actually thought I would buy an Acura or a Lexus. I test drove the G37 and was impressed by the car, but had not yet looked at the Acura or Lexus so I was not ready to make a decision. Zeid Haragui was the sales associate that helped me, he did a great job reviewing the features and took me for a test drive. I left with enough information to make my decision, but never felt pressured. Zeid did a great job following up with me over the next serveral weeks while I continued to look at other cars. He kept in touch, but was never pushy. He called soon after I had determined there was nothing on the market that I liked as much as the Infiniti. He honored all the items we had discused when I first looked at the Infiniti and the purchase was easy and low stress. The finance office was helpful and worked to find out if their offering was better than I could do independantly. Zeid continued to stay in touch with me and the post-purchase service has been exceptional. I would highly recommend them. More

It was a great experience. They were very friendly, cooperative, and answered all my questions in very understandable terms. This was not my first experience at Infiniti of Tysons Corner, they were gr cooperative, and answered all my questions in very understandable terms. This was not my first experience at Infiniti of Tysons Corner, they were great the first time, and this time was no different. The purchase was easy, and they were very helpful in discussing the details of the car, and the purchase in general. Kenny Kang was the dealer I worked with, he was friendly, cooperative, and willing to give me the best deal possible. He was very detailed in his presentation of the car, its features, maintenance, and really seemed to be interested in what I wanted in my purchase. The Finance department explained everything to me in great detail, and was very helpful. More