
Sheehy INFINITI of Chantilly
Chantilly, VA
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Nice guys over there My wife and I met with JB over the weekend. He was very professional and friendly. Even though we did not make a deal at the end due to the size issue My wife and I met with JB over the weekend. He was very professional and friendly. Even though we did not make a deal at the end due to the size issue, JB and his manager disclosed all available options including the prices to us. It was my best visit to a car dealer. We really appreciate the efforts they made. More
Great sales experience Isaiah Townsend was a great help in making this car purchase enjoyable! He and his team went out of their way to find the exact car (color and option Isaiah Townsend was a great help in making this car purchase enjoyable! He and his team went out of their way to find the exact car (color and options) to meet our list, and provided us updates along the way. This has been one of the most pleasurable buying experiences we've had! Isaiah explained everything through the process and made the process very smooth. No pressure, just answers! Jamie More
Great experience The short Story: I recently purchased a new car at Sheehy Infiniti of Chantilly, VA. My salesman Isaiah Townsend (and all the other employees) was ver The short Story: I recently purchased a new car at Sheehy Infiniti of Chantilly, VA. My salesman Isaiah Townsend (and all the other employees) was very personable. Why did we purchase from Isaiah Townsend? It was the non-pressure buying experience, knowledgeable, professional and very personable. The long story: After 14 different cars test drives from many different dealers, I was able to narrow down my selection to Lexus or Infiniti. My husband and I took the Lexus out for one more test drive (with the salesman in tow). Afterward, the hard sales pressure was applied. It made me very uncomfortable. We left as I wanted to drive the Infiniti again and remove myself from the high pressure environment. We pulled up to Sheehy Infiniti of Chantilly, VA for another test drive, Isaiah Townsend basically handed the keys and let us drive off alone. When we got back he had already pulled out the second car from the showroom as he knew I looked at that vehicle too. What made the experience for us is the non-pressure sales experience. He basically knew I was torn between Infiniti and Lexus. He didn't try to pressure us and his attitude was just let me know what you decide. I felt very comfortable working with Isaiah Townsend and I would certainly recommend him if you end up in (Sheehy) Chantilly VA auto park. More
Amazing warranty option! Respectful, knowledgeable salesman. This dealership offered me the "wrap" warranty which covers my used car for 7 years, unlimited milage. I wasn't ev Respectful, knowledgeable salesman. This dealership offered me the "wrap" warranty which covers my used car for 7 years, unlimited milage. I wasn't even offered something like this when I purchased my audi. Seriously, this alone made the purchase worth it. Every single person I interacted with at Sheehy was actually nice! So refreshing. Highly recommend. More
JB was great I purchased my QX60 over the phone from JB. Negotiation was easy as already knew what I wanted and JB made it possible.There was few issues that was a I purchased my QX60 over the phone from JB. Negotiation was easy as already knew what I wanted and JB made it possible.There was few issues that was addressed by finance director and GM. JB showed me all the feature of the car. I received the follow up calls and it allowed me to ask more questions later on and showed that they are there for me all the time. Very glad that I purchased my car from this dealership. Just a comment to improve the dealership experience, when I bought my previous car, it was a Lexus. the experience at my Lexus dealership was different as it is an event, taking your car wrapped with bows and in clean viewing room in the dealership instead of being on the lot.At Lexus, I got invited to tour the production plant and pampered by them. I hope to see similar luxurious level of service and perks from infiniti.... More
Chuck Vanderwall, Sales Person, was Great! We were looking for 7 seats SUV, mainly comparing MDX and QX60. Chuck explained well about QX60. We knew what features we needed and he helped us ge We were looking for 7 seats SUV, mainly comparing MDX and QX60. Chuck explained well about QX60. We knew what features we needed and he helped us get the right package. No pressure to buy what the dealer had on the lot. They got our desired packaged and color in two days. Financing went smooth. I would recommend visiting Chuck if you are looking for an Infiniti. ZK More
Great experience! We had an awesome experience shopping at Sheehy's! We shopped around a bit before coming to check out the vehicles and even stopped by a few times. Es We had an awesome experience shopping at Sheehy's! We shopped around a bit before coming to check out the vehicles and even stopped by a few times. Especially, I really thought it was great that we weren't pushed into making a decision until we finally decided. Joe was very quick in making the whole process quick & easy! He even spent time with us in the new vehicle and showing us all the cool features that we may have not noticed during the test drive. Joe even helped us setup our phones and home address in Navigation! I just thought that was very thoughtful! Overall, I'd definitely recommend anyone to shop at this Sheehy location. If you get a chance, work with Joe - he is very knowledgeable, professional and friendly! More
Excellent experience I recently purchased a new car from this dealer and was so happy with service I received there. Lance was incredibly patient with me as I was conside I recently purchased a new car from this dealer and was so happy with service I received there. Lance was incredibly patient with me as I was considering my options and helped walk me through what would ultimately work best for my needs and my family. He went above and beyond what I expected from a salesman. I left feeling like I had been honestly and fairly dealt with. I highly recommend him and Sheehy as well. Love my new car! More
Terrific Dealership! This was our second new car buying experience at this dealership and we were totally overwhelmed by the attention and professionalism of our salesman, This was our second new car buying experience at this dealership and we were totally overwhelmed by the attention and professionalism of our salesman, Chuck Vanderwall. We'd talked on the phone and emailed for a few months while we were out of town, and when we arrived at Sheehy, Chuck presented the model we'd talked about, complete with all the packages and in the color I wanted. He was extremely helpful when I changed my mind again and again. He guided me to choose the perfect car for me - a QX70. Chuck went beyond our expectations when he drove to NC the day after our show room visit to pick up the car we wanted - and it was his day off! That's exceptional service and we totally appreciate it! More
"Outstanding dealership overall" We had an outstanding experience with Infinity of Chantilly. Our salesman, Craig Sargent went above and beyond to help make our car buying experience We had an outstanding experience with Infinity of Chantilly. Our salesman, Craig Sargent went above and beyond to help make our car buying experience easy and quick. when he called me, he took all the information on what we were looking for and called us back within minutes. He took the time to make sure we felt important and took our needs seriously. Mr. Sargent also made sure we knew everything about the vehicle and followed up with us after purchasing it to make sure we are doing ok. He's always available to help even after the sales complete. This was our first time buying at this dealership and buying an Infinity. We will definitely buy another vehicle at Sheehy Infinity of Chantilly and go through Mr. Sargent. Thank you, Jason & Paula More