Sheehy INFINITI of Chantilly

Personalized buying experience, no hassle, quick close Went to Sheehy Infiniti after researching and driving many other competitive SUVs. Researched Sheehy's available inventory online before heading out t Went to Sheehy Infiniti after researching and driving many other competitive SUVs. Researched Sheehy's available inventory online before heading out there for a test drive. Called ahead and had a sales person lined up for our arrival. Paul was personable and knowledgeable about the product he was selling. We knew we were getting a lot of vehicle for the price and this was the second vehicle we have purchased from a Sheehy dealership. We appreciated the straight-forward money talk and a relatively quick close on the sale. We know this can be both a tedious and laborious process for the buyer and the seller. We definitely recommend our Infiniti Q60, Sheehy Infiniti of Chantilly, and our sales person, Paul Blake to friends and family...and others interested in purchasing this vehicle. More

I live for customer services they made me feel special AGAIN CUSTOMER SERVICE AND CHUCK WAS VERY KNOWLEDGEABLE ABOUT THE TRUCK I BOUGHT AND HE TREATED ME LIKE I WAS HIS ONLY CUSTOMER AND I KNOW IM NOT BUT AGAIN CUSTOMER SERVICE AND CHUCK WAS VERY KNOWLEDGEABLE ABOUT THE TRUCK I BOUGHT AND HE TREATED ME LIKE I WAS HIS ONLY CUSTOMER AND I KNOW IM NOT BUT AGAIN THE ENTIRE TEAM MADE ME FEEL SPECIAL AND WITH A LOT OF PLACES THESE DAYS ITS A LOST ART FORM THE HOLE TEAM THEY ARE NOW FAMILY AND IM BIG ON FAMILY More

Great Experience I was pleased with the customer service I received. Isiah was able to locate a QX50 with my personalized specifications. He and his manager worked t I was pleased with the customer service I received. Isiah was able to locate a QX50 with my personalized specifications. He and his manager worked to get me a price that made everyone happy. More

Excellent customer service We received excellent customer service from Lance. We purchased a QX60 from Lance he was extemely knowledgeable about the car and helped setup all th We received excellent customer service from Lance. We purchased a QX60 from Lance he was extemely knowledgeable about the car and helped setup all the features that needed programming before we left the lot with our new car. Lance's follow up after purchasing the car has been awesome, making sure any questions or concerns we have are addressed. He made the car buying experience very easy and actually fun. More

Great car buying experience with Joe Davison My husband and I went to Sheehy Infiniti of Chantilly last Satruday. Joe Davison greeted us at the parking lot. He was very helpful and patient with u My husband and I went to Sheehy Infiniti of Chantilly last Satruday. Joe Davison greeted us at the parking lot. He was very helpful and patient with us. He took time to explain everything even though we walked there right before closing time. He is very friendly and knowledgeable sales man. We had a great car buying experience with him. I love our new car. Kamala & Milan (Ashburn) More

Nice guys over there My wife and I met with JB over the weekend. He was very professional and friendly. Even though we did not make a deal at the end due to the size issue My wife and I met with JB over the weekend. He was very professional and friendly. Even though we did not make a deal at the end due to the size issue, JB and his manager disclosed all available options including the prices to us. It was my best visit to a car dealer. We really appreciate the efforts they made. More

Great sales experience Isaiah Townsend was a great help in making this car purchase enjoyable! He and his team went out of their way to find the exact car (color and option Isaiah Townsend was a great help in making this car purchase enjoyable! He and his team went out of their way to find the exact car (color and options) to meet our list, and provided us updates along the way. This has been one of the most pleasurable buying experiences we've had! Isaiah explained everything through the process and made the process very smooth. No pressure, just answers! Jamie More

Amazing warranty option! Respectful, knowledgeable salesman. This dealership offered me the "wrap" warranty which covers my used car for 7 years, unlimited milage. I wasn't ev Respectful, knowledgeable salesman. This dealership offered me the "wrap" warranty which covers my used car for 7 years, unlimited milage. I wasn't even offered something like this when I purchased my audi. Seriously, this alone made the purchase worth it. Every single person I interacted with at Sheehy was actually nice! So refreshing. Highly recommend. More

Great experience The short Story: I recently purchased a new car at Sheehy Infiniti of Chantilly, VA. My salesman Isaiah Townsend (and all the other employees) was ver The short Story: I recently purchased a new car at Sheehy Infiniti of Chantilly, VA. My salesman Isaiah Townsend (and all the other employees) was very personable. Why did we purchase from Isaiah Townsend? It was the non-pressure buying experience, knowledgeable, professional and very personable. The long story: After 14 different cars test drives from many different dealers, I was able to narrow down my selection to Lexus or Infiniti. My husband and I took the Lexus out for one more test drive (with the salesman in tow). Afterward, the hard sales pressure was applied. It made me very uncomfortable. We left as I wanted to drive the Infiniti again and remove myself from the high pressure environment. We pulled up to Sheehy Infiniti of Chantilly, VA for another test drive, Isaiah Townsend basically handed the keys and let us drive off alone. When we got back he had already pulled out the second car from the showroom as he knew I looked at that vehicle too. What made the experience for us is the non-pressure sales experience. He basically knew I was torn between Infiniti and Lexus. He didn't try to pressure us and his attitude was just let me know what you decide. I felt very comfortable working with Isaiah Townsend and I would certainly recommend him if you end up in (Sheehy) Chantilly VA auto park. More

JB was great I purchased my QX60 over the phone from JB. Negotiation was easy as already knew what I wanted and JB made it possible.There was few issues that was a I purchased my QX60 over the phone from JB. Negotiation was easy as already knew what I wanted and JB made it possible.There was few issues that was addressed by finance director and GM. JB showed me all the feature of the car. I received the follow up calls and it allowed me to ask more questions later on and showed that they are there for me all the time. Very glad that I purchased my car from this dealership. Just a comment to improve the dealership experience, when I bought my previous car, it was a Lexus. the experience at my Lexus dealership was different as it is an event, taking your car wrapped with bows and in clean viewing room in the dealership instead of being on the lot.At Lexus, I got invited to tour the production plant and pampered by them. I hope to see similar luxurious level of service and perks from infiniti.... More