
Sheehy INFINITI of Chantilly
Chantilly, VA
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Amazing customer service and great vehicle! I am extremely glad I purchased my Q50 from this particular dealership. Stopping by 2 other Infiniti dealerships ive noticed that the sales agents wer I am extremely glad I purchased my Q50 from this particular dealership. Stopping by 2 other Infiniti dealerships ive noticed that the sales agents were pushy, sketchy and not at all trust worthy. As I was about to give up in my quest of leasing an infiniti i got an email from Chuck Vanderwall. After a few brief email exchanges i decided to stop by the dealership myself. One hour drive to it was totally worth it because i leased the vehicle that same day. Chuck was very respectful, knowledgeable, patient (im a picky customer) and above all, not pushy. Chuck is an Army vet and the dealership is very military friendly. I felt comfortable throughout the whole process. Some time has passed since ive leased the vehicle and still whenever a question arises i give Chuck a call and he is more than happy to assist me, even on his day off. I recommend Chucks services and this dealership to anyone and everyone. You wont be disappointed. P.S: After this lease is up, ill be back to this dealership right before i go to my new duty station. More
Exceedingly pleased! I couldn't be happier with my experience with JB Reid at Sheehy Infinity of Chantilly. JB went out of his way to understand what I wanted, and went r I couldn't be happier with my experience with JB Reid at Sheehy Infinity of Chantilly. JB went out of his way to understand what I wanted, and went right to work to find it. He was completely knowledgeable about my vehicle of choice, and very patient explaining all the features and functionality. I really appreciate that he was not pushy, as I have found other sales people to be at times. I would have walked away if that had been the case. Once I chose my car, they had to find it in the color I wanted. It was difficult because my choice was scarce, but JB and his team persevered and delivered my car in less than 2 days. Also, the paperwork was fast and easy - a welcome surprise! I also want to thank David Barwinczak and George Kahlil throughout the finance and paperwork process. Exceedingly pleased, beginning to end. More
Worth the Drive! I live in Maryland and was shopping online when I noticed that Sheehy had the exact car that I wanted at a good price so I took the drive down. As a I live in Maryland and was shopping online when I noticed that Sheehy had the exact car that I wanted at a good price so I took the drive down. As a first time car buyer, I could not have been more pleased with the customer service at Sheehy. JB was phenomenal - not pushy, very accommodating, friendly, down-to-earth, and easy to work with. I received the special online price - no haggling needed. He went above and beyond to make sure I had the best customer service and everything that I needed. There was no pressure to buy anything that I didn't want, or couldn't afford. He even followed up with a phone call a week later to make sure everything was going well with my new (used) vehicle. Highly recommended. More
Amazing experience! Highly recommend Lance The whole experience was great! Lance was very knowledgeable and professional. He worked hard for us to get us a good deal. The rest of the staff was The whole experience was great! Lance was very knowledgeable and professional. He worked hard for us to get us a good deal. The rest of the staff was professional and courteous as well. Would highly recommend them to anybody! More
Another Winning Experience! I've been a Sheehy Infiniti of Chantilly customer for over 12 years, and they never cease to amaze me! Yet again, I had another winning experience wi I've been a Sheehy Infiniti of Chantilly customer for over 12 years, and they never cease to amaze me! Yet again, I had another winning experience with my newest Q50 lease this past weekend; my salesman Isaiah Townsend and the General Manager George Khalil truly understand what customer service is all about . . . professionalism, patience, courtesy, knowledge, and going the extra mile to ensure the car-buying experience exceeds customer expectations. Isaiah and George are at the top of their game; my entire experience was seamless, easy, and convenient, hassle-free, and without sales tactics or pressure. They delivered exactly what I was looking for, at the price-point I needed, with all the options and amenities I requested. What else can you ask for when you're in the market for a new vehicle?! Thank you Isaiah and George . . . you two are truly the best! More
Excellent customer service!!! This is my first time with Sheehy Infinity and I was so impressive with the service. JB Reid is so friendly and knowledgeable that helped me having c This is my first time with Sheehy Infinity and I was so impressive with the service. JB Reid is so friendly and knowledgeable that helped me having confident to purchase the car within 30 minutes even though my initial intention was to come to take a look at the car and other cars some where else before making final decision. This was my first stop and JB has strongly convinced us. Everyone loves and happy with car. Thanks so much for your help JB. More
EXCELLENT EXPERIENCE!! J.B. provided great customer service from beginning to end. He was very knowledgeable about the car I was buying. They have great cars at great price J.B. provided great customer service from beginning to end. He was very knowledgeable about the car I was buying. They have great cars at great prices. An overall excellent experience. I would definitely recommend this dealership to anyone looking for a car. More
Best Customer Service My wife and I were looking for a car for a month now. I called many different dealers and tried to work something out but I felt like no one really ca My wife and I were looking for a car for a month now. I called many different dealers and tried to work something out but I felt like no one really cares, they just keep sending you unwanted emails. We found the car we wanted and Chuck was really nice and helpful over the phone. We drove 1,5 hours from our house to get to this dealership and it's WORTH IT. The service was AMAZING, Lance Cote (Sales Consulting) was so nice and helped us through the whole process. I would recommend this dealership to anyone who want an amazing customer service. Very personal staff. More
Amazing personal service! Our experience with the dealership, and Lance Cote, was fabulous from beginning to end! It is difficult for us to get time to come buy and negotiate a Our experience with the dealership, and Lance Cote, was fabulous from beginning to end! It is difficult for us to get time to come buy and negotiate a car, and Lance was incredibly accommodating and allowed us to negotiate via phone! Our car actually needed a minor software update when we went to pick it up and wasn't ready- so Lance actually drove 30 minutes to our house that night to drop it off! He went way above and beyond what we have experienced with ANY car dealership we have purchased from in the past. Cannot say enough about him and his work ethic and professionalism! Everyone we encountered at the dealership was very nice and friendly- everything was first class. More
Great Experience I received great help with purchasing a car after an unexpected accident. I did not have a lot of time and was from out of state. Isaiah was very help I received great help with purchasing a car after an unexpected accident. I did not have a lot of time and was from out of state. Isaiah was very helpful and knowledgeable. The experience was great. All of the people were very helpful. More