Sheehy INFINITI of Chantilly

Clean and easy 👌 for customers. They use quality products that provide customers with the best and competitive prices. They use quality products that provide customers with the best and competitive prices. More

Dennis and the team are great to work with. The purchase of my lease vehicle was the easiest purchase made. If we decide to trade our vehicle, we will return to Sheehy Infiniti of Chantilly a The purchase of my lease vehicle was the easiest purchase made. If we decide to trade our vehicle, we will return to Sheehy Infiniti of Chantilly and work with Dennis. Thank you, Dennis and team! More

Dennis Dunning made the lease turn in and securing a new one as easy and painless as possible. one as easy and painless as possible. More

The service department is very attentive to their customer's concerns and approach their duties in a professional and unintimidating fashion. customer's concerns and approach their duties in a professional and unintimidating fashion. More

Dennis dunning and his associates went above expectations as they tried to make sure I was delighted with my new car. Dennis was patient and informative as he described all aspects of the car. as they tried to make sure I was delighted with my new car. Dennis was patient and informative as he described all aspects of the car. More

Dennis D at Sheehy Infiniti was great to work with. Made the whole process of buying a new car extremely easy. Loved working with him and the whole team. Highly recommend!! Made the whole process of buying a new car extremely easy. Loved working with him and the whole team. Highly recommend!! More

Dennis Dunning provided excellent customer service, was very attentive, and made the process of getting a new car very smooth. I would highly recommended Sheehy Infiniti for all your car buying or service very attentive, and made the process of getting a new car very smooth. I would highly recommended Sheehy Infiniti for all your car buying or service needs! More

From making the appointment to service debrief this was a smooth and most professional evolution. Checked at 0745 for a 0880 Appt and the Service Manager was ready and waiting. He reviewed the service histor smooth and most professional evolution. Checked at 0745 for a 0880 Appt and the Service Manager was ready and waiting. He reviewed the service history and identified several filter deferrals from past service. Good advice. Cabin is a lot better air now. It was a minor routine service that was performed on time per prediction. Well done. Looking fed to next service, great coffee. Good job, recommend highly. More

Dealership lost track of my car for 5 hours after an on-time scheduled service appointment. I recently moved to Virginia from the Seattle area. I've owned my Infiniti for 7 years taking it to dealer on-time scheduled service appointment. I recently moved to Virginia from the Seattle area. I've owned my Infiniti for 7 years taking it to dealerships in the Seattle area that entire time and scheduled an appointment with Sheehy INFINITI of Chantilly once I moved out here to get my mandatory safety and emissions inspections done to get my vehicle registered. I scheduled a morning appointment and arrived on time. I was told the inspections would take ~90 minutes and settled in the waiting room. I was told after 3 hours the vehicle work was complete it was just being washed. This was longer than expected but I understand things happen. I asked 30 minutes later what was going on with the vehicle and was told that they would check on it but did not hear back. An hour after that I just asked for my vehicle back washed or not because I needed to leave and get back to work. I was then informed that actually no work had been done on the vehicle at all and they had lost track of it for the entire day. At that point I was offered free service but turned it down since I have no faith in a dealership that was unable to even keep track of my vehicle delivered on-time for a scheduled appointment for over 5 hours. To be fair the staff was courteous and apologetic after the error was discovered, but I still have to give a 1 star rating because this is the most basic of tasks and I cannot recommend anyone use them for expensive maintenance if they cannot even keep their appointment schedule and not lose track of cars delivered for service. More

Best, easiest car buying experience I've ever had! Dennis, and everyone at the dealership was friendly and helpful, not pushy or presumptive in any way. I would highly recommend doing business with Sh Dennis, and everyone at the dealership was friendly and helpful, not pushy or presumptive in any way. I would highly recommend doing business with Sheehy. More