
Sheehy INFINITI of Chantilly
Chantilly, VA
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Was in for an oil change and trans service. Roberto was great and kept me informed of repair . Also didn’t try to upsell what is not needed which is a big plus in an auto shop. Honesty goes a l Roberto was great and kept me informed of repair . Also didn’t try to upsell what is not needed which is a big plus in an auto shop. Honesty goes a long way. Only reason for 4 stars is they forgot to tighten my transmission belly pan securely and I had to return do to the noise generated but no big deal because Roberto got me taken care of as expected. Will definitely be serving again in another 5k miles. Highly recommended. More
Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information I needed in servicing my QX70. He made sure I was notified of any and all items that may need servicing, professional and provided all information I needed in servicing my QX70. He made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle. Roberto deserves to be recognized for his professionalism and dedication to customers. More
Worked with Dennis and had a great experience. He was particularly helpful in understanding how the different models compared and what would be of value to us. He was particularly helpful in understanding how the different models compared and what would be of value to us. More
Dennis was incredibly knowledgeable about the cars and comparisons with other luxury SUVs. He was so patient working with us and we never felt rushed in the decision. We are confident with the decision on comparisons with other luxury SUVs. He was so patient working with us and we never felt rushed in the decision. We are confident with the decision on our new car!! Jim W More
Dennis made buying my QX60 smooth and easy. I walked in unsure if I was seriously considering Infiniti and finished my test drive sure that this was the one. Dennis made the process super simpl I walked in unsure if I was seriously considering Infiniti and finished my test drive sure that this was the one. Dennis made the process super simple and relatively quick and I think the whole team including finance was great to work with. More
Giving two stars for this stealership is too high in my opinion. The sale was easy enough because they want your business (aka: money) The service department is a bunch of crooks who try to get you to agre opinion. The sale was easy enough because they want your business (aka: money) The service department is a bunch of crooks who try to get you to agree to service that you don’t need, push the highest service and then if you have service done-they cut corners. I don’t bring my car there for service unless absolutely necessary. I plan on replacing a vehicle in the near future and I think I’m going to have a hard time finding a dealership without the Sheehy name. Based on my experience at Sheehy Infiniti, i will do my best not to use any dealership with the Sheehy name. More
Everyone at the dealership was helpful, nice, and made you as if you are their number 1 priority. Working with Dennis was very easy and he was one of the biggest reason on why I purchased my vehicle. you as if you are their number 1 priority. Working with Dennis was very easy and he was one of the biggest reason on why I purchased my vehicle. More