Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehy INFINITI of Annapolis
Annapolis, MD
549 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 549 reviews
December 29, 2022
Strongly recommend to others . Good customer service. Job well done.thank you for making my life easier. Mr Paul l really appreciate you. Thanks. Good customer service. Job well done.thank you for making my life easier. Mr Paul l really appreciate you. Thanks. More
by nboukari1
Employees Worked With
Mr Paul services Department., Joe Erculiani, Chris Prender, Dennis Hunt
December 10, 2022
Really bad service. I reached out to them because I was interested to get an out the door price for a 2022 GX460 Lexus and their sales specialist instead of sending that I reached out to them because I was interested to get an out the door price for a 2022 GX460 Lexus and their sales specialist instead of sending that to me (and I made it clear many times) kept asking me about my trade. I blocked the specialist from calling or texting me - and a few days later his manager reached out apologizing for his behavior. 24 hours later, the same rude specialist reaches out asking for feedback from me on my conversation with his manager. Interesting way of doing business. Needless to say - I am taking my business elsewhere. More
by sopping.flies0h
Employees Worked With
Nick Verklin
December 03, 2022
Excellent service. My car was delivered on time as promised and ready to go. The sales person Yanni even programmed my phone to work in the car. Thank you all so much! My car was delivered on time as promised and ready to go. The sales person Yanni even programmed my phone to work in the car. Thank you all so much! More
by jmckusky
Employees Worked With
Joe Erculiani, Dennis Hunt
October 13, 2022
Exceptional service! I have been a customer of Sheehy Infiniti of Annapolis for nearly 10 years and have always received excellent service. Tracy was fantastic! From t I have been a customer of Sheehy Infiniti of Annapolis for nearly 10 years and have always received excellent service. Tracy was fantastic! From the moment that I arrived, she made the whole process as seamless as possible. She reviewed my service request and the technician's observations with me in great detail and recommended the best services to complete during this visit. I have worked with her for many years and she has always provided top notch service! More
by Mike B
Employees Worked With
Tracy Suter
October 10, 2022
I went to this dealership looking to buy a QX60. When I got out of the car a salesman was looking at me. I went to the ladies room first and when I came out I was in the lobby for about 10 minutes a When I got out of the car a salesman was looking at me. I went to the ladies room first and when I came out I was in the lobby for about 10 minutes and nobody came to help me. I saw 2 salesman sitting at their desk on their cell phones and I don't mean talking on their phones. Another salesman was helping a customer outside and came in and asked had any helped me. I told him no and he called one of the salesman that were at their desk to help. The salesman acted like he didn't want to sell a car. I told him what I was looking for and he pulled up on his computer what they had and that was it He didn't offer to show any of them to me or anything. I didn't feel comfortable so I left. Thanks to this dealership I went to Jim Coleman Infiniti in Bethesda and bought a QX60 where I was treated as a top priority. This is the second time I have been to this dealership and was treated like I did not exist. This is the closest Infiniti dealership to me but I really hate to have to go there. More
by Carla
Employees Worked With
I don't know his name
October 06, 2022
Excellent sales people an a great ability to follow up on the product they sell. Great and friendly service department with a very high knowledge of products offered to the public. the product they sell. Great and friendly service department with a very high knowledge of products offered to the public. More
by rukaria
Employees Worked With
Paul
September 28, 2022
Tracy was wonderful. She ensured that the issue with the vehicle was promptly identified and addressed while I waited. Tracy also clearly explained the issue, the needed She ensured that the issue with the vehicle was promptly identified and addressed while I waited. Tracy also clearly explained the issue, the needed repair and the costs. She is a 15 out of 10. I will request in the future. More
by Mickey
Employees Worked With
Tracy - sevice coordinator
