
Sheehy INFINITI of Annapolis
Annapolis, MD
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Ultimate Experience This is our third time dealing with Denis Hunt. We must say that Dennis is the ultimate professional. Dennis ensured our vehicles were primed and re This is our third time dealing with Denis Hunt. We must say that Dennis is the ultimate professional. Dennis ensured our vehicles were primed and ready to go once the deals were finalized. The prep work done before we went to the dealership proved to be very important and time saving. Dennis stayed at the dealership past closing time to ensure we understood the technology packages of our new vehicles. He guided us through the sign up process with the Infiniti Connection and the SXM audio system. Dennis answered all our questions and there were many. We especially appreciate the fact that Dennis came into the dealership on his day off to ensure we took advantage of Infiniti's savings which are expiring shortly. Such dedication should not go unrewarded. We will always recommend Dennis to our family and friends. More
Unethical financial personal Dennis L. Hunt was the sales person for my wife and I. He was very knowable about the Infiniti we were interested in purchasing. While there were non Dennis L. Hunt was the sales person for my wife and I. He was very knowable about the Infiniti we were interested in purchasing. While there were none on the lot, we were shown the online inventory of Sheehy Infiniti M37s. We were offered the option of test driving a similar vehicle. At this point our experience had been very good. So we selected the M37 we liked and filled out the necessary papers. I explained that I had been preapproved with SECUMD and had a check that needed to be filled out and signed by Sheehy and me. This is when the experience went south. The financial person presented my wife and I with papers indicating we were applying for a loan from SECUMD. When I ask why, he started that he had access to SECUMD’s system and this is the way it had to be done. We reluctantly singed the papers and purchased the vehicle. Later we spoke with the SECUMD loan officer and explained what happened with the preapproved check. We were surprised at this unethical practice. The Sheehy financial person will be compensate as if he secured a loan for us with SECUMD and the SECUMD will not. For this deceptive unethical way of doing business I can not trust Sheehy of Annapolis and will not recommend them to anyone. More
Low preasure Deal Went in to get a feel for the cars I was researching online for a few months, and came away with a car. Dennis, made the process as low stress as he Went in to get a feel for the cars I was researching online for a few months, and came away with a car. Dennis, made the process as low stress as he could make it, though it took quite a while to get to the finish line. Make sure you allot plenty of time... it took about 6 hrs for me. I ended up getting a great Q50 Premium AWD. Even though the car was not at their lot, they ended up bringing it for me from Virginia. Before you commit, do your homework and come prepared... know your credit score and have a car loan pre-approved so you have some bargaining options... finance guy will try to make more off you every time. Here, finance was able to undercut my pre-approved loan buy 0.75% Would recommend this Dealer to friends. More
Wonderful experience! I searched for the perfect car for two months. I found almost exactly what I was looking for at Sheehy Infiniti and Dennis Hunt made it the perfect ca I searched for the perfect car for two months. I found almost exactly what I was looking for at Sheehy Infiniti and Dennis Hunt made it the perfect car by getting me the exact deal I wanted and needed to make it happen. He felt like an old friend the minute we met. He not only listened, he heard me. He did not give me that "male car dealer attitude" that so many other dealers did during the two month search. I was treated with exceptional customer service from start to finish! And when I'm in need of a new car in the future I will see Dennis and Sheehy Infiniti first!! I love my Cadillac CTS 4 Coupe!!! Thank you Dennis More
Unbelievable I first went to Sheehy Infiniti of Annapolis when it was located on Riva Road in 2008. The salesman did not seem interested in gaining my business and I first went to Sheehy Infiniti of Annapolis when it was located on Riva Road in 2008. The salesman did not seem interested in gaining my business and had me waiting a very long time. So, I purchased my Infiniti at another dealer. Since I lived very close to Annapolis I had my Infiniti serviced at Sheehy Infiniti of Annapolis. I was a little skeptical because of my prior sales experience with their Sales Department but I quickly discovered that their Service Department is “second to none”. Jonathan took excellent care of my vehicle maintenance and Paul took over with exceptional service when Jonathan changed dealers. My business with Sheehy did not go beyond the Service Department so when it was time for me to buy another car I never entertained the idea of Sheehy’s Sales Department (solely based on the 2008 experience). I searched for several days and on May 26, 2016 I get an e-mail from Sheehy Infiniti of Annapolis General Sales Manager – Chris Prender wanting to buy my car. I told Chris about my 2008 encounter with Sheehy’s Sales Department and he encouraged me to come in. So after work I headed straight to Sheehy Infiniti of Annapolis and a very short time later I was driving home in my new 2016 Infiniti Q50 Turbo. GSM – Chris Prender was awesome! I test drove, signed, was shown the great features, and was on my way home in record time. Yes, I would recommend Sheehy Infiniti of Annapolis amazing Sales (and Service) Department to everyone!!! More
Dennis Hunt I have lived in the Annapolis area all my life... And had decided to NEVER purchase a vehicle from an Annapolis dealerships !! Until I met Mr. Den I have lived in the Annapolis area all my life... And had decided to NEVER purchase a vehicle from an Annapolis dealerships !! Until I met Mr. Dennis Hunt !!!! HE IS AN AMAZING SALESMAN! He took his time to throughly go over EVERYTHING about the vehicle !!! From the process of purchase to the details and history of the vehicle!! He kept ALL of his promises and made sure EVERYTHING was still ok even after the purchase!! You can tell .... This is not about a sale, but the happiness and satisfaction of his customers!!! I will return for my next vehicle if he is there!!! I HIGHLY RECOMMEND YOU DO THE SAME!!!! If you are looking for an Infiniti and your near Annapolis, please ask for Dennis Hunt!!! THANK YOU, THANK YOU, THANK YOU!!!🤓 God Bless🙏🏽 More
Excellent Car Buying Experience! I had a wonderful car buying experience with Sheehy Infinity of Annapolis. Dennis Hunt and Phil Lark, Jr. provided me with excellent customer service I had a wonderful car buying experience with Sheehy Infinity of Annapolis. Dennis Hunt and Phil Lark, Jr. provided me with excellent customer service which resulted in me purchasing a vehicle after a long search. I first visited in September 2015 and never forgot the wonderful service Dennis Hunt provided which resulted in my return after searching vehicles at several car dealerships. I am pleased with my purchase and recommend that others visit if they are looking for a quality vehicle with knowledgeable representatives. More
The very best buying experience ever ... bar none. Quick summary: Began researching QX60s two weeks ago. Registered for the Vehicle Purchase Program through my company. The program directed me to sever Quick summary: Began researching QX60s two weeks ago. Registered for the Vehicle Purchase Program through my company. The program directed me to several dealerships. Greg Shields reached out promptly from Sheehy Annapolis. Given my wife and my schedule we planned to purchase Memorial Day weekend. We reached out to Greg on a Saturday; he scheduled us to come in on Monday. Here's where the magic began. We arrive at 10am Monday with a rambunctious set of kids (5 and 7) in tow. Dennis Hunt graciously opened the door and helped get us set up in the very well-equipped and clean customer waiting area. I found out later that Dennis is a fraternity brother of mine (Omega Psi Phi); that made his politeness even more understandable :-) Greg came and greeted my family and me and got us started. He walked us methodically through each step of the process. Put us in an amazing 2016 QX60 and guided us on a comprehensive test drive. Every question was answered and he was very kind to my kids who asked the occasional random, off-beat questions that 5 and 7 year olds ask. We got back to the dealership, Greg built us the specific vehicle we were looking for, then we got down to brass tacks. The price discussion was stress free, direct, and honest. Greg offered us several options and took our financial considerations into serious regard. He got us to where we wanted to be in terms of price, financing, and monthly payment. We met with the Finance Manager at 12:30 and were on our way by 1:15. No muss, no fuss. Here are a few kickers: 1. Every single person we came in contact with was genuinely polite and kind. I mean EVERYONE. The receptionist, the other sales consultants (everyone we ran across congratulated us and Ed was great and set the tone upon our first arriving), the sales manager (who was cooking out on the grill and prepared hot dogs and hamburgers for my family), the cashier (who let my kids munch on snacks in the customer waiting area and didn't mind that were all over the place). We did not encounter a single poor or fake attitude. 2. The dealership is immaculate and is designed with the customer in mind. It was comfortable and offered complimentary refreshments that were awesome. 3. Last but not least - Greg Shields was AMAZING. We will be customers of his as long as he is selling automobiles. Greg made our buying experience the very best we have ever had. We discussed it the entire way home from Annapolis to Gaithersburg. He is a class act and a consummate professional. I will recommend every single person I know looking to purchase a vehicle to Greg at Sheehy. We walked away from today's experience with new bar for what it means to be provided truly exceptional customer service. Thank you Sheehy Infiniti of Annapolis; much appreciated. The Williams Family More
Fantastic friendly superior customer service!! The very first meet and greet we experienced from our salesman Dennis Hunt was like no other. Dennis introduced himself, welcomed us with a handshake, The very first meet and greet we experienced from our salesman Dennis Hunt was like no other. Dennis introduced himself, welcomed us with a handshake, a big smile and treated us like family. We told him our interest and he steered us to the perfect car for our needs. He showed us the QX50 and was very knowledgeable of the car and its functions. Dennis took us for a test drive and gave us a chance to experience all the functions of the car. We liked the car but the dealership didn't have the color or package we wanted, but Dennis immediately located the one we wanted and delivered it the next day. After the sale Dennis took his time and gave us a tour of the dealership and all its departments. Made sure we knew where to go and who to see whenever we returned for service. Dennis's professionalism is top notch. Dennis is a great listener. During the sale we mentioned that the car was a gift for my wife's Birthday and on that day he called her not only to give her wishes but to actually sing Happy Birthday! If you are looking for a new or used car, go see Dennis Hunt at Sheehy Infiniti. You will have a great experience and find a friend for life. Harry and Sheila Grey More
Top Notch Worry Free The Q-70 is the forth car I have purchased from Sheehy Infiniti. My experience dealing with Dennis Hunt and his crew could not have been more satisfy The Q-70 is the forth car I have purchased from Sheehy Infiniti. My experience dealing with Dennis Hunt and his crew could not have been more satisfying and fruitful. From the pricing to the delivery everything that Dennis does was geared toward my satisfaction. Chris Prender also greatly facilitated the overall experience of purchasing a car in his dealership. Garry S More