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Sheehy GMC
Hagerstown, MD
16 Reviews
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Showing 16 reviews
October 15, 2023
It was one disaster after another with this dealership. Wouldn't recommend. Plus they try and force you into extras after. Really annoying. The car needed new tires instantly which they refused to acknowle Wouldn't recommend. Plus they try and force you into extras after. Really annoying. The car needed new tires instantly which they refused to acknowledge and we have had one issue after another with the vehicle. More
by Disappointed Customer
Employees Worked With
Various
December 18, 2022
Wanda was a pleasure to work with and the purchase was seamless. The dealership stayed open for an additional hour and still was able to stage a purchase pic as the car was a gift to our daughter. Complet seamless. The dealership stayed open for an additional hour and still was able to stage a purchase pic as the car was a gift to our daughter. Completely worth the 1.5 hour drive. More
by Jen L.
Employees Worked With
Wanda
August 27, 2021
Worst Car buying experience ever. Advertise for item on vehicle that did not work and then would not stand by them to fix them. if there was a 0 I would rate them a 0. Lied to us about getting a 2nd key wi vehicle that did not work and then would not stand by them to fix them. if there was a 0 I would rate them a 0. Lied to us about getting a 2nd key with our vehicle - I had to screenshot the verbiage that states that to the salesperson and then he got us one. Had to take car back with less than 900 miles on it with a coolant leak. Would not recommend. Not easy to deal with More
by Brandi
Employees Worked With
Bill
March 19, 2013
We have purchased 4 cars at Sharrett over the last several years as well as visiting numerous other dealers.Sharrett is by far the most customer oriented of any we have ever dealt with.Our salesman(Pa several years as well as visiting numerous other dealers.Sharrett is by far the most customer oriented of any we have ever dealt with.Our salesman(Paul Melville)was most attentive and interested in us getting the car and deal we wanted.Everyone at this dealership was most friendly and helpful and I beiieve this attitude starts at the top and shows what the "shopping for a car"experience should be! Believe me, I have bought many cars over the years from many different dealers and many of them could take a lesson from Paul and his sales manager on customer relations! Years ago I read a book titled "Customers for Life", Sharrett's employees have mastered the concept.THANK YOU ALL VERY MUCH! John & Peggy Slattery More
by peggy69
Employees Worked With
Paul Melville
