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Sheehy Ford of Richmond

Richmond, VA

Overview
Reviews
Vehicles
4.4
1,563 Reviews
Call Dealership (804) 794-0500
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10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,563 reviews

January 01, 2025

Where to begin. Ford in general is garbage. Wife’s engine exploded in a different state and it cost us $6k to fix. They do no kind of assistance program even though More

by Screwford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t even remember the people I dealt with
Report | Print
Jan 01, 2025 -

Sheehy Ford of Richmond responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

Jan 02, 2025 -

Screwford responded

A generic response as expected. You all have my information. If you want to contact me and make it right then do it. I’ve jumped through hoops and paid almost $10k is repairs that should not have been an issue with your product and no help or compassion from a company worth hundreds of billions of dollars. Us little people get screwed. Fix your crappy product and take responsibility for your garbage cars.

December 24, 2024

Excellent! Never a complaint from working with Sheehy be it sales or service. Thank you More

by G.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hickey
Report | Print
Dec 28, 2024 -

Sheehy Ford of Richmond responded

G.M, , thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 08, 2024

Good service. Friendly people. Went in for routine service, some other things were suggested to be done, they did them and I was out in a short amount of time. More

by no1jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Service Dept
Report | Print
Dec 09, 2024 -

Sheehy Ford of Richmond responded

no1jj, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 05, 2024

Woody will take care of you. Very easy process. Great selection of HD trucks in stock More

by mccannpropertyservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Green, Wes Taylor
Report | Print
Dec 06, 2024 -

Sheehy Ford of Richmond responded

mccannpropertyservices, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 03, 2024

Great team. Was treated awesome. Got the deal that I wanted. Would highly recommend this dealership. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Bradford, Michael Johnson
Report | Print
Dec 06, 2024 -

Sheehy Ford of Richmond responded

Michael, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 11, 2024

Sheedy Ford handled my warranty upgrades & repairs quickly and even provided shuttle service from door to door! More

by WilliamGClark.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Nov 11, 2024 -

Sheehy Ford of Richmond responded

WilliamGClark.66, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 25, 2024

A very good service department . . the pickup and brought back the vehicle is a great service More

by Konatj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Oct 26, 2024 -

Sheehy Ford of Richmond responded

Konatj, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 12, 2024

Courteous, helpful, keeps you informed of what’s going on. Car was ready in less time than scheduled. More

by elpalumbo924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Oct 14, 2024 -

Sheehy Ford of Richmond responded

elpalumbo924, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 24, 2024

Easy to get appointment. All work completed on time. Steven kept me informed on job. More

by sjchubb
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Sep 28, 2024 -

Sheehy Ford of Richmond responded

sjchubb, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 29, 2024

They were very informative and had my truck ready when they said they would. Very nice group of people, especially Nick. More

by dbahen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick - service department
Report | Print
Sep 03, 2024 -

Sheehy Ford of Richmond responded

dbahen, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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