Sheehy Ford of Richmond

Easy Purchase, no runarounds We knew what we wanted and found a vehicle that fit our needs on the Sheehy Web site. Response to our questions were timely and accurate, pricing was We knew what we wanted and found a vehicle that fit our needs on the Sheehy Web site. Response to our questions were timely and accurate, pricing was good and commitments were kept. More

First time buying a car, made easy! Rex and Josh hooked me up with exactly what I wanted with little to no hassle. They made buying my first vehicle as painless as it can be. Rex and Josh hooked me up with exactly what I wanted with little to no hassle. They made buying my first vehicle as painless as it can be. More

Customer Service at the highest level We would definitely buy from Sheehy Ford again - everything from start to finish was top-notch! We would recommend Sheehy Ford without question to any We would definitely buy from Sheehy Ford again - everything from start to finish was top-notch! We would recommend Sheehy Ford without question to anyone looking at buying a new or used vehicle. More

Loving my Purchase! Last month I decided to purchase a R350 Mercedes. I had my mind made up on nothing less than a 2008. I found one priced reasonably with low mileage in Last month I decided to purchase a R350 Mercedes. I had my mind made up on nothing less than a 2008. I found one priced reasonably with low mileage in NJ at an Acura dealership. I was approved for the loan and awaiting delivery. I arranged several dates to pick up the vehicle but there was always an issue. I decided at that point I needed to start looking for another vehicle. During my search I was aware Sheehy of Richmond had a 2007 with 50,000 miles. Again I wanted at least a 2008; however I decided to drive down from Stafford to look at this vehicle. I called and spoke to Josh to ask if the vehicle was still available, he said it was. I informed him that I would be down there in the next 2 hours. When I arrived at Sheehy, Josh brought the car around so I could test drive it. The pictures online did this vehicle no justice. The vehicle was immaculate; it drove smooth, 50,000 miles, one owner, dark-blue exterior with peanut butter interior. I feel in love I was still a little nervous about buying a 2007 however I have not had any issues with this vehicle. I took the car to Mercedes to get a service and there was absolutely nothing wrong with it. My salesman Josh Shepard has been great! When I purchased the vehicle it only came with one key, he told me he would reach out to the owner and the next day I received a UPS package in the mail containing two sets of keys. There was another instance in which I called because I had not received my tags again he responded and the next day another UPS package came with my hard tags. Every time I have emailed or called making an inquiry he has always responded promptly and if he did not know the answer he put me in contact with the person that did. I am truly grateful I decided to purchase my vehicle from Sheehy Ford Lincoln (Richmond). Everyone in the company from Josh to the finance department makes you feel comfortable. They definitely have a customer for life. Thanks Sheehy! More

Like family. We have known Josh Shepard for many years, as he was a neighbor and friend of our sons, growing up. Josh, was able to find me the perfect vehicle for We have known Josh Shepard for many years, as he was a neighbor and friend of our sons, growing up. Josh, was able to find me the perfect vehicle for my needs, and, convince me both with pricing and selection, not to buy from a GM dealer. He worked very hard to get me just what I wanted and needed, and made the whole buying process, painless! We have dealt with Sheehy for years, and value the service, professionalism, and selection. Thanks again to Josh and Sheehy! I love my 2013 Edge!! Now, if I can only convince my husband to trade his truck for a Ford from Josh and Sheehy :) More

2014 Focus Titanium I walked in to Sheehy with the car that I am driving in mind. I didn't need to be sold a car. I needed someone who was willing to help me through th I walked in to Sheehy with the car that I am driving in mind. I didn't need to be sold a car. I needed someone who was willing to help me through the purchase of the car. That was Josh. He made me feel very comfortable and was exactly who I needed. He was friendly, helpful, honest, and most importantly understanding. More

Great Sales and Service! Terrible Finance Staff. I've bought two cars here and I am very happy. My sales person for both sales was Josh Shepard and he was fantastic. Ask for him! The service departme I've bought two cars here and I am very happy. My sales person for both sales was Josh Shepard and he was fantastic. Ask for him! The service department is also very good and friendly. Sadly, I had nothing but problems with the "finance guys" both times. They are bullies and outright liars, try to do as much financing as you can without their involvement. Management is great and really went the extra mile when I had an issue with the (surprise) financing department. That said, I am VERY happy with the sales people and the dealership as a whole. More

First Time Car Buying Made Easy I purchased a used 2012 Ford Escape in January of 2014. This was the first time that I bought a car on my own and Josh and the team at Sheehy Ford of I purchased a used 2012 Ford Escape in January of 2014. This was the first time that I bought a car on my own and Josh and the team at Sheehy Ford of Richmond made the process as easy as possible. I had heard nightmares about negotiating and buying a used car, but Josh made the process transparent and seemed to really care that I was satisfied with my new Ford. The car I purchased had to be transferred from another location, which Josh made work according to my timeline. Additionally, he made sure that the couple of minor items that needed to be fixed were addressed to perfection, and done so in as convenient as possible manner for me. I would go back to buy my next car from Josh and have recommended many friends to see him at Sheehy Ford of Richmond. More

Ford Focus Purchase Josh, along with the rest of the staff, was very professional and got me a great rate on a new car. He was very friendly and accommodating, and went Josh, along with the rest of the staff, was very professional and got me a great rate on a new car. He was very friendly and accommodating, and went above and beyond, even going so far as to help me set up the audio system and phone system after the sale was completed. More

Fast service My new vehicle was ready when promised and staff was very helpful and willing to work with me. I would recommend Sheehy Ford to others. My new vehicle was ready when promised and staff was very helpful and willing to work with me. I would recommend Sheehy Ford to others. More