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Sheehy Ford Warrenton
Warrenton, VA
418 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 418 reviews
February 08, 2022
Ver courteous and helpful in making arrangements for my RV Ford warranty work. Explained repairs in detail making every effort to accommodate time schedule. Kept me advised of progress so I could adjust RV Ford warranty work. Explained repairs in detail making every effort to accommodate time schedule. Kept me advised of progress so I could adjust my schedule as necessary. More
by Mel
Employees Worked With
Gary Funk
January 20, 2022
Our exchanges with the staff were personable, and they got the work done while we waited. We previously scheduled an appointment for the service. got the work done while we waited. We previously scheduled an appointment for the service. More
by W2mmeldrum
Employees Worked With
Gary Funk and Jeff in the service department - both 5 star
December 22, 2021
Effective, productive communication continues to be a challenge for this service department. I have always put my trust in the dealership having my safety and best interests front and center, my ongoing challenge for this service department. I have always put my trust in the dealership having my safety and best interests front and center, my ongoing experiences with this dealership continue to make me realize that cutting corners is a strategy to maximum profits that is becoming more important. I wish Ford North America would open up an investigation of my latest series of service repair visits to complete the job More
by #KingRanchProblems
Employees Worked With
Service department
December 05, 2021
Received a Truecar price offering with a VIN. The pricing was $1,400 over MSRP but I was willing to pay over to get a vehicle with the options my husband wanted vs order under x plan and wait. Many pricing was $1,400 over MSRP but I was willing to pay over to get a vehicle with the options my husband wanted vs order under x plan and wait. Many of the dealers in my local area Truecar pricing included a $10k over MSRP pricing so I chose to deal with Sheehy based off of their pricing certificate. The dealership received my contact info. We discussed/confirmed the availability of one of the trucks from the certificate. They asked me to bring in our trade in for valuation. Said it would be easy. Husband made the hour trip. When he arrived, they discussed another vehicle that had a $10k market adjustment over MSRP. I talked to the rep and told him I wasn’t interested and wanted to focus on the diesel truck from the certificate (the one spoke by phone and email). That’s when he told me they wouldn’t honor the pricing. They said they don’t honor third party websites (Truecar). I found that to be absurd when they set the pricing in Truecar and sent me the offer. Pretty upset because of all the wasted time and never had this occur before with another dealer. I was willing to pay the $1,400 over MSRP but they won’t sell it for that price. They want $10,000 over MSRP. It just sounds bogus and very dishonest. I even contacted the GM, Frank McCarthy as this seems a little strange especially since it isn’t a loss but just additional profit. He mentioned he would see what occurred and get back with me. Not a very good way to do business. More
by S Guardo
Employees Worked With
Vincent McKnight, Matt Wagner
December 04, 2021
Service was explained in advance, including what the problems were, what was needed, and why. Quote matched final bill. No upsell of unneeded repairs. We are very happy with Sheehy's service - friend problems were, what was needed, and why. Quote matched final bill. No upsell of unneeded repairs. We are very happy with Sheehy's service - friendly and professional! More
by Tanner
Employees Worked With
Robert Dunbar
September 15, 2021
Profesional bilingual sellers I’ll recommend to anyone this dealer, family members and friends The financial assistance needs to help people what’s best choice for the customer specially on financial and this dealer, family members and friends The financial assistance needs to help people what’s best choice for the customer specially on financial and interest rates, she sold me a warranty that I didn’t need More
by inocente García
Employees Worked With
Jorge Torres
