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Sheehy Ford Warrenton
Warrenton, VA
418 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 418 reviews
October 09, 2015
Wonderful service - Knights in Shining Armor I was traveling through Warrenton today on my way to Lexington VA w/horse trailer in tow when my 2011 F150's check engine light went on and my vehicle I was traveling through Warrenton today on my way to Lexington VA w/horse trailer in tow when my 2011 F150's check engine light went on and my vehicle was misfiring. I spoke Ben McFadden, service advisor, and he assured me to bring my truck to Sheehy Ford and they would take care of me. The staff had me park my vehicle in such a way to have the horses out of the hot sun and Robert Whiteacre worked on the issue of a bad coil. Ben McFadden was very understanding that I was traveling with my horses and I needed to have service immediately and their mechanics took immediate care of diagnosing and repairing the issue with my truck. Within an hour, the truck was fixed and I was on my way to Lexington, VA with my horses. The attention to someone that was not a customer of Sheehy Ford seeing I live in DE. I was amazed at the quick, timely and efficient service. My Knights in Shinning Armor. Thanks so much to Ben and Robert for keeping my spirits light and ensuring me we were going to be able to continue on our trip. Kuddos to Sheehy Ford. Great and efficient service. Thanks so much from Jackie, Frances, Gadget & Gambler. More
by Jackie
Employees Worked With
Ben McFadden, Service Advisor & Robert Whitacre, Mechanic
September 03, 2015
Over payed Never called when car was done. Bill was not correct. Old parts was not saved so I could see them. Then over charge me for plugs I could of got them f Never called when car was done. Bill was not correct. Old parts was not saved so I could see them. Then over charge me for plugs I could of got them from there parts dept. for 3.00 less They told me bill would be around 650.00 got there bill was 800.00. They said plugs wouldn't come out but when I call they told me all went good no problems they did adjust bill To 633.00. I had problems with old ford deal and haven't been back for 10 years I will not be back. Check your bill Mechanic did good job car runs great. Could had same job done at manassas battlefield ford for 580.00. More
by Taz
Employees Worked With
Ben /
August 17, 2015
Responsive and professional At the last minute due to Ford rebates offered to move 2015s, I decided to make my purchase sooner than planned. I wanted a specific color that was h At the last minute due to Ford rebates offered to move 2015s, I decided to make my purchase sooner than planned. I wanted a specific color that was hard to get hold of, the Ruby Red F-250 Lariat, FX model. Chris Ricketts(sales Manager) diligently worked with me over the phone to find and get what appeared to be the only one within several hundred miles. Tony Habibi was also corresponding with my on email and helped me close the deal. I am thrilled with my new truck and the color is even nicer than I had hoped. My first buy from this dealership, it was low key and responsive; no stress. Worth the extra distance to drive. Dan More
by Dan, Fredericksburg
Employees Worked With
Chris Ricketts, Tony Habibi
August 05, 2015
Worth the trip from Manassas Wanted to take moment to thank Tony Habibi and the financing team at Sheehy/Warrenton. I have purchased many new and used cars and today's experience Wanted to take moment to thank Tony Habibi and the financing team at Sheehy/Warrenton. I have purchased many new and used cars and today's experience ranks as one of the best that I have been a part of. We were greeted immediately, and literally behind the wheel on a test drive within fifteen minutes. The entire visit was hassle free, with very little pressure. If you want a pleasant, professional buying experience, I certainly recommend Tony Habibi More
by JBJ Warrenton
Employees Worked With
Tony Habibi
July 31, 2015
AWESOME My experience at Sheehy Ford of Warrenton was absolutely amazing thanks to my sales person Kim Hensley. She got me a great deal in the exact price ran My experience at Sheehy Ford of Warrenton was absolutely amazing thanks to my sales person Kim Hensley. She got me a great deal in the exact price range on an amazing car! Thanks Kim More
by Hustlin1
Employees Worked With
Kim Hensley
July 27, 2015
Worse place to do anything So today my wife showed me another thing that has gone wrong. Ford has gone down hill. Now the inside trim is lifting. And they said they will have to So today my wife showed me another thing that has gone wrong. Ford has gone down hill. Now the inside trim is lifting. And they said they will have to see if they can fix it. I have tried to get appointment after appointment and nothing. I make appointments and when I go there bam they say you don't have one I have wasted so much gas having to do there if I didn't have bio with them I would just go somewhere else. I'm so sick of sheehy sad that they don't care about people. More
by Sey1212
Employees Worked With
Don't remember
June 06, 2015
Outstanding! They made me a great deal and had me out driving in the shortest time I've ever experienced. I highly recommend buying here, and will definitely keep They made me a great deal and had me out driving in the shortest time I've ever experienced. I highly recommend buying here, and will definitely keep returning! More
by MyNewVW12
Employees Worked With
Gary Stiles
June 06, 2015
What Service They should remove the word "service" from the Service Department altogether. I set up an appointment, after having to call and find out myself that m They should remove the word "service" from the Service Department altogether. I set up an appointment, after having to call and find out myself that my part arrived. When I arrived, the SM was was not only rude, but cursed openly about the problem I brought my car in for. When I mentioned that it still had a wheel balance problem that appeared to not be on the appointment, he became even more annoyed, asking I I was sure about having the vibration. He then spouted about why he would probably not be able to finish in one day, describing how hard it was to test drive the vehicle and take the door panel off. I told him that I would be happy to take a few days off work to accommodate his troubles fixing the car and left. I have no intention of returning and will get a refund for my VIP service i purchased since I'm sure oil changes are also too troubling for them to handle. More
by MyNewVW12
Employees Worked With
Ange Malmquist
May 07, 2015
Not good I purchased a Ford F-250. Paid cash. And was told I would recieve my title in 2 weeks. It's over 2 months now. I call the owner, manage twice and h I purchased a Ford F-250. Paid cash. And was told I would recieve my title in 2 weeks. It's over 2 months now. I call the owner, manage twice and have spoken to there assistance a and still haven't received my title yet. No one returns calls. And they keep putting blame on others More
by Mark
Employees Worked With
Chris Ricketts
April 06, 2015
excellent customer service Excellent customer service and next vehicle I purchase, I will be going here. Kim hensley helped me find the perfect vehicle and was very nice and res Excellent customer service and next vehicle I purchase, I will be going here. Kim hensley helped me find the perfect vehicle and was very nice and respectful to me and my family. Thank you very much. More
by roy David
Employees Worked With
Kim hensley
