Sheehy Ford Warrenton

Excellent experience We went to several other DC area dealers in our used car search. The cars were usually not what they were represented to be but the sales staff were p We went to several other DC area dealers in our used car search. The cars were usually not what they were represented to be but the sales staff were pushing them anyways. Finding Gary after those experiences was a huge relief. He was open and honest, didn't have to apologize for a substandard car, and quickly addressed the minor issue I did notice. He saved our day! We came in tired and frustrated and left with a great car and a fair price. I'm happy to recommend himto others. More

Outstanding support, information and follow up from Phil Lam I’ve purchased six F150s, and now a F350. I purchased my last two ford trucks from Phil Lamma, he is exceptional! I retired and was looking for a ne I’ve purchased six F150s, and now a F350. I purchased my last two ford trucks from Phil Lamma, he is exceptional! I retired and was looking for a new truck for towing, Phil explained every difference between the F250 (which I’ve been looking at for 3 months) and the F350. Phil’s knowledge of ford trucks, his support and guidance from previous and current truck purchase gave me the confidence in my selection of the F350. Phil understands your needs, brings up things you may not have considered and makes his recommendations based on your requirements. Phil followed through from the first time I looked at the vehicles to delivery and Installation of a few additional goodies I bought. I highly recommend you talk to Phil Lamma if you are in the market for a Ford; he’s an honest man I look forward to dealing with in the future. More

Awsome Car Buying Experience I purchased a used 2016 Mustang from Jorge last week. Jorge was incredible! At the time of the sale, he'd only been working there 9 days, but I was hi I purchased a used 2016 Mustang from Jorge last week. Jorge was incredible! At the time of the sale, he'd only been working there 9 days, but I was his 8th sale. He's a natural. The customer experience was outstanding. Everyone that I encountered was friendly and helpful. They made sure that I was absolutely happy with my purchase. This included the repair of two door dings done at their site by an amazing dent repair technician. I would highly recommend Sheehy Ford of Warrenton to anyone looking for great service in a comfortable no-pressure environment. More

A place a family can count on! Let me start off by saying that the service and quickness that we experienced at sheehy is unlike any other dealer I have ever experienced. I would li Let me start off by saying that the service and quickness that we experienced at sheehy is unlike any other dealer I have ever experienced. I would like to attribute that to our sales dealer Richard Wilson. He went above and beyond to make sure we had a smooth and speedy sale. After the buying our amazing ford fiesta we had a family emergency and it has been so nice hearing from Richard making sure that everything is ok and settled. The best part is having such a reliable car to get us through. I definitely would recommend sheehy warrenton dealership and Richard to all my friends and family. Lorena Perales More

AWESOME SERVICE EXPERIENCE Had our first service experience with Sheehy Ford in Warrenton. We met the best Service Manager EVER!! Took our RV in for AC service, we thought it Had our first service experience with Sheehy Ford in Warrenton. We met the best Service Manager EVER!! Took our RV in for AC service, we thought it only needed Freon. The problem was bigger and they had to order a part. Gary Funk was so Knowledgeable and his warm and friendly demeanor made our experience a great one. This was the best service experience we have ever had at a dealership and we would highly recommend them. More

My husband and I have had numerous issues with our vehicles. But coming into Sheehy and having Ben McFadden to handle our work needed has always made it so easy and pleasant to deal with. His smile and courteou But coming into Sheehy and having Ben McFadden to handle our work needed has always made it so easy and pleasant to deal with. His smile and courteousness we have appreciated. While waiting in line at cashier....with other customers. He would jump up from his seat and ask everyone their last name in order to be able to pull their paperwork....give us time to review it while waiting. We have always been impressed with his good work ethic. He is a employee that is difficult to find these days. Please give this man a raise. More

Excellent service I have dealt with many different Toyota dealerships and haven't left positive feedback. The ones I did leave positive feedback, really didn't deserve I have dealt with many different Toyota dealerships and haven't left positive feedback. The ones I did leave positive feedback, really didn't deserve it because since writing the review they won't follow thru with their word. BUT*****YESTERDAY I WAS AT THE SERVICE DEPARTMENT AT THE SHEEHY FORD IN WARRENTON AND COULDNT HAVE ASKED FOR BETTER SERVICE. Thank you to everyone for the kindness and quick service. I appreciate you trying to fix the problem I noticed with the car upon getting home , with a brand new car ( Toyota strikes again). The car looked great and I was there exactly the time you said it would take. ********PROFESSIONALISM******CUSTOMER CARE********* I WISH I HAD DONE ALL MY BUSINESS THERE TO START WITH---LIVE AND LEARN! Sincerely, Amy Foster More

Bait and switch Called ahead to make sure they had the truck i saw on their web page and if it was still available. Sales manager said yes it was still on the lot. Called ahead to make sure they had the truck i saw on their web page and if it was still available. Sales manager said yes it was still on the lot. I told them i would come the next day, saturday. He said it would be there. Called again before i made the 60 mile trip, same sales manager told me it was out front and they where looking forward to showing it to me. I drove 60 miles and they showed me a truck that was 20k more expencive, told me they couldn't get the other truck off the storage lot because the key for the gate at the lot was lost. Ran the vin on the truck, turns out it was at a totally diffrent store 120 miles from me, 60 miles away from that store in Warrenton. Lies, bait and switch... read on line reviwes all over the internet, they do this kind of thing a lot.. More

Scratched wheels I have a 2014 Edge sport with 22" wheels from the factory. Sheehy assured me that the new $40,000.00 tire machine would not scratch my wheels. I notic I have a 2014 Edge sport with 22" wheels from the factory. Sheehy assured me that the new $40,000.00 tire machine would not scratch my wheels. I noticed excessive amounts of tire lube on my wheels when I picked the edge up. Not understanding why they didn't wipe them off I used my finger to remove the lube which exposed the scratches. I expressed my dissatisfaction with Gary Funk who told me they would fix them. A month later due to multiple phone calls my appointment with the "wheel guy" was set. I was notified hours after I dropped the edge off that the "wheel guy" didn't have the required equipment to perform the job. My edge stayed at the dealership for the weekend so it could be fixed Monday morning. I picked the edge up after hours due to the appointment being moved and noticed the wheels were scratched more than when it was dropped off. I contacted the dealership who told me to bring it in for them to look at it. I was supposed to meet Heath Payne who never showed up and could not be reached by phone. Gary Funk looked at the wheels and told me "they look great" which is not the case. When I asked for them to be fixed Gary Funk tells me they have never had a "mirror finish" but he would call the "wheel guy" and have the wheels buffed. I have called several times with out a call back, the customer relations manager Brandy will not even return my calls. In my opinion this is not a very good business model, I have purchased two vehicles from this dealership but will never spend another dollar there. More