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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,556 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,556 reviews

March 29, 2021

Mike Carson was fantastic! He was patient, personable, knowledgeable and covered all the bases. He took all of my “must haves” into account to get me into the car that’s best for me. I definitely recommen More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carson
Mar 30, 2021 -

Sheehy Ford Lincoln- Richmond responded

Hi Mary, thank you so much for your positive comments about Sheehy Ford Lincoln of Richmond! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 28, 2021

After weeks of being baited and switched with hidden fees and some of the worst customer service at dealerships across Va. Justin at Sheehy Ford Richmond had kept in touch without being annoying or too aggre More

by joescout76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Vinnie
Mar 28, 2021 -

Sheehy Ford Lincoln- Richmond responded

Joescout76, we are so happy to read such a great review about Sheehy Ford Lincoln of Richmond! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 11, 2021

Rex made buying a truck very easy! I had been looking for certain truck for awhile and as soon as I contacted him he helped me get in the truck I wanted More

by micamp3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Dix
Mar 16, 2021 -

Sheehy Ford Lincoln- Richmond responded

Hi Micamp3! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 10, 2021

William made buying a new vehicle easy! He answered all my questions and was a pleasure to work with, we will be buying a second vehicle soon! More

by lisagriggs38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goin
Mar 11, 2021 -

Sheehy Ford Lincoln- Richmond responded

Lisagriggs38, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

March 09, 2021

This is the second vehicle I have bought from William. He always makes the process quick and painless. He is always pleasant and very straight forward. He will always have my business as well as my referrals More

by Lynchx4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goin, Niki George
Mar 11, 2021 -

Sheehy Ford Lincoln- Richmond responded

Lynchx4, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Ford Lincoln of Richmond!

March 03, 2021

William Goin was outstanding!! Best salesperson I have ever dealt with, easy going and down to business. 100% would recommend him. Go See him now. More

by awinn1813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goin
Mar 07, 2021 -

Sheehy Ford Lincoln- Richmond responded

Awinn1813, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 26, 2021

Sheehy Ford let me down big, twice. First they quoted me a price on a truck over the phone and I scheduled a time to look at it. Traveled 1.5 hours (3 hours total) to find out it was sold before I got there More

by BA10
Recommend Dealer
No
Employees Worked With
Rex
Mar 04, 2021 -

Sheehy Ford Lincoln- Richmond responded

Ba10, we regret to hear that you had a negative experience with us. We would like to have a better understanding about your experience. Please reach out to us at (804) 265-4787 at your earliest convenience and we will do our best to resolve this with you.

January 31, 2021

Rex was amazing! I bought my Edge in April and absolutely love it. Easy to buy, fair price and Rex know his stuff about the ins and outs of the car. More

by lilradmom2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Dix
Feb 02, 2021 -

Sheehy Ford Lincoln- Richmond responded

lilradmom2009, thank you so much for sharing your positive feedback about your experience with Rex. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

January 09, 2021

This is the second Mustang I have bought from William Goin at Sheehy Ford. I drove 80 miles to do business with William and Sheehy for three reasons: Number one, and most important, William and the Deale More

by Grandpaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goin, Niki George, Candace Sanderford, Wes Taylor
Jan 10, 2021 -

Sheehy Ford Lincoln- Richmond responded

Grandpaf, thank you so much for sharing your positive feedback about your experience with William. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

January 04, 2021

Sheehy Ford helped me with ordering my vehicle and kept me up to date throughout the process. William was great with showing me the car and getting it in quickly. More

by samd5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goin
Jan 05, 2021 -

Sheehy Ford Lincoln- Richmond responded

samd5, thank you so much for sharing your positive feedback about your experience with William. We are so glad that we could provide you with a wonderful experience.

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